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5/5
2004-09-13
"I recently purchased a Hollywood Gold laptop with a Pure-Ram hard drive from L Computers (GO-L). I have not seen any computer that comes within miles of the performance achieved with this product. I am impressed with the way that the laptop has been tweaked and setup, but what I am most impressed with is the Pure-Ram. It allows application performance I only dreamed about. The only complaint I have about the laptop is a relatively short battery life, but I suppose I should have expected that with a 17" screen. All in all I am extremely happy with my purchase and support and will definitely be a repeat customer in the future."
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1/5
2004-05-29
"We ordered 2 'MACH 3.8' machines. The entire experience was a nightmare. ZERO customer service. ZERO accountability. Product that was delivered (months late) was dramatically different from what was advertised / ordered. We returned the (wrong) product and they charged us a 'restocking fee' that was over 15% ($21,000 order). We waited more than 30 days after returning the machines for this partial refund. I would strongly suggest not doing business with these people. We have filed complaints with the Better Business Bureau, the Attorney Generals Office, and the Federal Trade Commission."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Overall customer service
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being trustworthy
Customer service being easy to reach
Customer service resolving problems
Overall web site
Speed of web site
Web site reliability
Web site being easy to use
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The L Store (Leibermann Inc.)
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