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Stores > 1-800-Flowers
  • 1-800-Flowers

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    Payment options

    • option not available Visa / Mastercard
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    • option not available Wire Transfer
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    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security


    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
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  • Review History & Profile See full Rating history

    Product & services pricing Rating 4.00/10 4.00/10
    Chance of future purchase: Rating 3.67/10 3.67/10
    Shipping & packaging: Rating 4.08/10 4.08/10
    Customer service: Rating 2.13/10 2.13/10
    Return/Replacement policy: Rating 0.89/10 0.89/10
Voice your opinion! Review 1-800-Flowers by clicking a star below.
Rating 8/10

a good experience

"arrived on time, easy to select the right gift. unfortunately there is not much choice for free shipping items"

Rating 10/10

Easter flower

"Always happy with your services"

Rating 10/10

Excellent service

"Service is always excellent. Occasionally if there is a problem they show their care and take care of it very professionally. A great company to work with for your flower requirements!"

Rating 2/10

Horrible..do not use 1800Flowers!

"Extremely unhappy with how my order was handled. I placed my order on Monday 4/17 at 2:15 pm pst for the service on Wednesday 4/19 at 9:30 am cst. Everything was all setup and I was under the impression my flowers would be delivered for the service as promised. Imagine my surprise when I received two phone calls from an 800 numbers that turned out to be 1-800-Flowers (at 8:19 am pst and 9:15 am pst) saying that by the time the local florist got the order, the service had already started and they wanted an alternative delivery address. This is completely unacceptable! I was not able to attend the service since I live several states away and wanted to show I was thinking of them by having the flowers at the service. I will literally never use 1800Flowers again!"

Rating 10/10


"Ordered and delivered with no problem. Sister was surprised. Made her smile after a rough transistion"

Rating 2/10

Awful outsourcing and terrible customer service

"1800 flowers is a sorry excuse for a company. They outsourced my order to a local florist. The florist then confirmed the delivery when in fact nothing was ever delivered. After a week of arguing with them they said they would replace the order. The dumb **** hired the same stupid people. Again, delivery confirmation and no actual delivery. Their solution, a 50% discount on my next order. No refund, no inquiry into the fake local florist. The foreign terrosists that answer 1800 flowers phones are the reason for the demise of this country. Skip 1800 flowers next time and give your money to a local florist who will be sure to take pride in their work and get the job done. "

Rating 10/10

Great Experience

"I purchased flowers for my wife for her birthday. They were perfect!!"

Rating 10/10

When You Can't Be There Its a Nice Way to Say You Care

"My cousin who was celebrating a major birthday really loved the arrangement and balloon, and most importantly the thought behind it. The arrangement wasn't exactly as shown in the website picture, but my cousin sent me a pic via the cell phone, and it was fresh and lovely just the same. I'm a happy camper, and I would do it again for a special occasion."

Rating 2/10

what Delivery?????

"Ordered a fruit arrangement to be delivered to kids in a room at a Disney resort.. Never delivered. Talked to customer service they said they would take care of it the next day.......Never delivered. Don't use these guys unless you want to throw away $110"

Rating 10/10

Perfection in a vase!

"Loved the service! Loved the flowers! This was a business gift to a special client, and the order was delivered promptly and exactly as the photo showed. Well done! I've already recommended this company to others."

Rating 6/10

Very nice but ...

"The arrangement was quite nice, visually appealing with nice colors and placement but for $130 I expected something considerably larger."

Rating 10/10


"love this website it has never let me down on this day i needed flowers delivered in two days and i needed them there by 945am for a funeral they made it happen "

Rating 8/10

Cute but exactly as pictured

"I ordered the get-well arrangement with the white carnation red cross dog. It came out well but apparently the florist did not have the red medical bag pictured so substituted a sticker. The recipient was pleased."

Rating 10/10

Happy Birthday with a Bang!

"This was our first time using this company to celebrate a birthday in our family. The gift that this company provided, was of great quality and quantity at an affordable price."

Rating 10/10

coming up roses

"the two vases of roses/other flower arrangements was enjoyed by my mother for her 81st birthday. She was thrilled to receive two flower arrangements that day."

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