We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Newegg | browse by category or see best/worst

Stores > Amerisleep.com

Ratings & Trust

Your trust is our top concern

Did you know businesses can't pay to alter or remove their reviews from ResellerRatings. When merchants become a merchant member, they have the ability to survey their customers, however cannot ask for positive reviews. Find out how our ratings for a business is calculated. Learn more.

×

Organizing your Reviews

You can now organize your reviews and your content. Click on the button to start tagging your reviews. When you press enter, you'll automatically add a tag. To delete a tag, simply press . When you start organizing and tagging your reviews you'll be able to start searching by your tag categories, get notifications when content is added to the category and soon, get insights on those categories. You'll be able to pull analytics across various keyword tags! Manage your Tags here.

  • Amerisleep.com Amerisleep.com Elite Status
    • Address: 7167 E Rancho Vista Dr #137 Scottsdale, AZ
    • Contact: cs@amerisleep.com
    • Phone: 800-500-4233
    • Customer Support: 800-500-4233
    • Business Hours: m-f, 9am-6pm
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.57/10 8.57/10
    Chance of future purchase: Rating 7.14/10 7.14/10
    Shipping & packaging: Rating 7.14/10 7.14/10
    Customer service: Rating 8.33/10 8.33/10
    Return/Replacement policy: Rating 6.25/10 6.25/10

1,326 Customer Reviews

No Avatar

Verified Customer
Rating 8/10
4/5
2016-08-24

"The matress is of great quality and was delivered faster then quoted. The bed is a bit stiffer then i wanted, but all-in-all i am quite satisfied with my purchase."


No Avatar

Verified Customer
Rating 8/10
4/5
2016-08-24

Fabulous mattress; have patience to wait for it to be delivered!

"I love the mattress - truly simply the best! It is easy to unbox and is exactly as they say

Most comfortable mattress I have ever had. I think I am sleeping better and deeper lately. LOVE LOVE
"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-08-24

Sleeping like a baby

"Love it sleep better then ever"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-08-24

Great customer service

"First let me say the memory foam mattress topper is very goo duality. I ordered the wrong size by mistake and customer service was very helpful in correcting the problem"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-08-23

Fantastic company

"Everything was delivered as expected. The mattress is amazing. I was expecting to need a break in period to get used to it but it was great from day 1."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-08-23

Very Excited, like waiting for a present!

"My husband and I were very lucky, we lived close to the one showroom in Arizona! We were able to go in and try the mattresses. What a treat it was!!!!!
We were able to meet Emma, ( I beleive that was her name) and did she know her stuff! I went in to buy one kind, and because of my back problems she guided me to another.
We have been sleeping on it for only about 1 1/2 weeks, but it has been great sleep so far.
We had been comparing mattresses for some time, we had never heard of Amerisleep before, but very glad we did. Your showroom was key for us!
Thanks Again
The Whites
"


No Avatar

Verified Customer
Rating 4/10
2/5
2016-08-23

Still in trial period

"After making the switch to an Amerisleep mattress, I wake up with lower back pain every morning. Since I'm only 30 days into my 100 day trial, I'll give my body some more time to adjust. I'll update my post as I near the halfway mark."

Rep reply posted Aug-23-2016

A rep from Amerisleep.com, Amerisleep, has responded

“Hey there! Thank you so much for speaking to us today on the phone. Since you are still within your 100-night sleep trial, we definitely want to make sure your comfort issue is resolved. As discussed on the phone, you have decided to give the mattress more time so you can adjust to it. If they doesn't work, you will contact us so we can switch it out for something based on your sleep preference. Please reach out at any time so we can help out!”


No Avatar

Verified Customer
Rating 10/10
5/5
2016-08-22

Feels great

"Had a Leesa mattress then got the Liberty. So happy that it didn't smell or sleep as hot!"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-08-22

Worth Every Penny

"This is our first memory foam mattress and my wife is very pleased with the product and the sleeping experience. Amerisleep fulfilled their responsibilities as a provider of a first class memory foam mattress with professional efficiency and delivered the mattress to our door exactly as promised. When I cut the enclosing wrap and the mattress expanded it was already nearly fully ready for a good night's sleep. We were going away for two nights though so it had "grown" a small amount when re returned and has provided a great night's sleep for both of us ever since. We would never think of returning it to Amerisleep, but both my wife and I would certainly like to see how that process would have been accomplished. The analogy of the genie back into the bottle comes to mind."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-08-22

Sean was great

"We were very happy with our experience at Amerisleep. There was a foul up with the first delivery (went to the wrong address) but Sean worked with us to straighten it out. We could not be happier with the mattress and with Sean and the customer service team.

Susan and Tom Denning
Lusby, MD
"


No Avatar

Verified Customer
Rating 8/10
4/5
2016-08-22

Good Quality But Not As Soft As Advertised

"Great mattress as far as quality and everything else, but the softness was not what my wife and I expected. Unfortunately it did not work out for us but if you like firmer mattresses I would suggest giving them a try. "


No Avatar

Verified Customer
Rating 8/10
4/5
2016-08-22

Comfortable mattress

"Only issue was there was no shipping updates and it just showed up one day. Actually 2 shipments but I think fedex dropped the ball. Also slight damage to frame but again was probably a shipping issue. I like that it was vacuum packed and my son and I were able to move it upstairs. It was still very heavy. Overall satisfied because the ultimate test is that it is a comfortable mattress."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-08-22

"Hey I just everyone to know that I actually sleep like a baby again!!! I'm a side sleeper so I need some softness, but firm enough where my back won't hurt. The liberty bed is great. It did take about 3 weeks for me to get used to the change, and now I love my new bed!!! Sweet dreams everyone!"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-08-21

"Order arrived on time and in good condition."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-08-21

Better You, Better Sleep

"We have had other mattresses in our lives that do not compare to Amerisleep Mattress.

Normally we have awaken several times during the night tossing and turning. I now sleep through the night and rested when my day starts. Thank you for our Amerisleep Mattress.
"


Ratings Calculation Change
Learn about Our Reviews

Share Amerisleep.com's store rating

Amerisleep.com is a Merchant Member! Learn more

Amerisleep.com is a merchant member
Amerisleep.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,515 merchant members.