We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Newegg | browse by category or see best/worst

Stores > Austin Bazaar
  • Austin Bazaar

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      78728
    •  
    • BUSINESS HOURS
      9 am to 5 pm
      GENERAL PHONE
      800-511-1322
      FAX
      512-727-1949
    • SUPPORT EMAIL
      customerservice@austinbazaar.com
      SUPPORT PHONE
      800-511-1322

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 10.00/10 10.00/10
    Chance of future purchase: Rating 10.00/10 10.00/10
    Shipping & packaging: Rating 10.00/10 10.00/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: Rating 10.00/10 10.00/10
Voice your opinion! Review Austin Bazaar by clicking a star below.
Rating 10/10
5/5
2015-01-08

"When I decided to purchase a Little Martin acoustic guitar for my Grandson’s birthday, the search led me to Austin Bazaar. They had the guitar I wanted for an excellent price. Amanda provided superior customer service all the way through the transaction and delivery. My Grandson will be very happy and Austin Bazaar has gained a new customer. I will be back for more purchases in the future. "



Rating 10/10
5/5
2014-11-04

"Highly recommend. Product is great, just as described, and a terrific product for the price-point (I don't know anything about guitars, but I consulted people who do!). Moreover, I had contact with them through the online transaction, and they were fast, polite, and super-helpful. I'd absolutely go to them again."


Rating 10/10
5/5
2014-10-30

"This company's customer service is outstanding. They did not hesitate to send a new product right out when I reported a defect in the guitar I purchased. The replacement guitar is perfect. I am a guitar teacher who has rental guitars. I will buy my rentals from this company again."


Rating 10/10
5/5
2014-10-07

"I ordered a lovely piano bench from this store to substitute for the ugly vanity benches I was finding online. It is very well made and a real bargain in comparison. The staff were very nice in answering my questions, too. "


Rating 10/10
5/5
2014-09-18

"We had a great experience shopping from this company. All the questions were answered promptly and the sustain pedal for Yamaha keyboard was great. Definitely coming back for more stuff. A++"


Rating 10/10
5/5
2014-09-17

"First, the price for the bundle of incredible products I purchased was unbeatable.
Second, although there was a bit of an order mix-up, the customer service to figure it out was not only professional but also pleasant.
Last, but not least, I'll always remember Austin Bazaar when it comes to finding solid quality and reasonably priced audio equipment!
"


Rating 10/10
5/5
2014-09-12

"Purchased a Ukulele which went out of tune. Received an RMA # and shipped instrument back at customer's cost. Packed box well. Policy of "WITH ORIGINAL PACKAGING. No questions asked! No restocking fees!" places emphasis on the ACTUAL SHIPPING box, whether or not the SHIPPING box is just a generic piece of cardboard or not. This is also vague because does it also explicitly mean each piece of tape, cellophane, or packing peanut needs to be returned? In any case, cost 20% of price of instrument + shipping back = $32 of Ukulele air. If one orders from them, save the box and every single piece of packing material or risk the 20% restocking fee, no questions asked.
UPDATE: Austin Bazaar re-examined my issue and refunded me the difference upon review. They sent me an email explaining the policy. Very fair, and they MADE it RIGHT.
"


Rating 10/10
5/5
2014-09-09

"
It was a great experience buying a ukelele from Austin Bazzar. The package was delivered without the tuner, cleaning cloth and CD, but since I contacted Mr Kayleigh from the Customer Service everything was all right. They did send me the missing items. The ukelele sounds great and I definitely would buy on this store again.
"


Rating 10/10
5/5
2014-09-08

"I ordered some drum mics with chords and stands. Great products and great price. I had a minor issue with one of the stands not being shipped. The folks at Austin Bazaar kindly contacted me to let me know it was coming in a separate shipment due to a back order. I received it a couple of days later. Highly recommend for products and service."


Rating 10/10
5/5
2014-09-04

"Once known more for price perhaps in the uncaring marketplace of huge retail chains: Austin is better
informed than most: excellent product selection-
and best yet: they can handle mistakes including their
own: its called "customer service". Would you rather simply return a half hearted product or keep the one you really wanted to begin with? Which one is real service?
A talent of the best? Or promises of returning all the rest? You decide! Most improved company of 2014- not just another Ebay vapor company partnership. ;) "business
is not music- but music is indeed a business".
"


Rating 10/10
5/5
2014-08-27

"I can't say enough about Austin Bazaar and their staff. I ordered an instrument back in January that was back-ordered from the factory for months. They kept me updated constantly on delivery and gave me other options as time went on awaiting my target instrument. They went out of their way to accommodate me in every way and even threw in some accessories to make up for the wait. Now that my order is complete, I am so blown away pleased with all they have supplied as well as their outstanding customer service that I wouldn't think of going anyplace else for my music gear needs.
One outstanding deal = customer for life.
Good show Austin Bazaar.
"


Rating 10/10
5/5
2014-08-11

"My family bought an electric piano which arrived on time and was accompanied with a bench which was defective. My contacting Austin Bazaar was greeted with professional courtesy and the problem was remedied very quickly with a desire to satisfy. A rare but gratifying experience.
I certainly will recommend Austin Bazaar to family and friends.
"


Rating 10/10
5/5
2014-07-17

"I was impressed the minute I made a purchase. The response, friendly manner and help were like I have never had at other merchants. Great going guys, keep it up. I know I will be with you in my future needs."


Rating 10/10
5/5
2014-07-17

"We bought a instrument...was wrong color.
Austin Bazaar really went the extra mile to correct the scenario, including sending out a replacement the same day!
I was stunned at their professional behavior...MOST EXCELLENT!

Would be willing to buy from them again & again....

(Good prices, too!)
"


Rating 10/10
5/5
2014-07-12

"When I was ready to buy my first ukulele last fall, I narrowed my choice down online and then went in to Austin Bazaar's store so I could handle and try a few models. The folks there were great. They gave me space to explore and answered any questions I had. I chose a Lanikai LU-21 with gig bag, tuner, and polishing cloth. Had a ball with it. This summer I was ready to upgrade. After lots of online research, I decided that Austin Bazaar had a deal on a solid mahogany concert-size uke that couldn't be beat. Online I ordered the Oscar Schmidt OU2SW with accessory package. To my pleasant surprise, it arrived in a beautifully matching hardshell Oscar Schmidt case. I have found the instrument to be everything advertized and more. If you want one, you'd better act fast because as of this writing they only have two left.
I can't guarantee that every customer will get as great a deal as I got, but I am confident that you will get a terrific value for your money from Austin Bazaar.
"


Learn about Our Reviews

Share Austin Bazaar's store rating

Austin Bazaar is not a merchant member. If you're this merchant, learn more!

Austin Bazaar is not a merchant member
Austin Bazaar does NOT participate at ResellerRatings to monitor feedback and resolve your issues. Are you this merchant? Learn more about the Merchant Member Program!


See all Merchant Members »