We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Newegg | browse by category or see best/worst

Stores > B&H Photo-Video
  • B&H Photo-Video B&H Photo-Video Elite Status
    • ADDRESS
      420 9th Ave
      New York, NY US
      10001
      Note: This is a local storefront
    •  
    • BUSINESS HOURS
      Sunday: 10:00am-6:00pm. Monday through Thursday: 9:00am-7:00pm. Friday: 9:00am-2:00pm DST or -1:00pm
      GENERAL PHONE
      800-294-9336 / 212-502-62
      FAX
      212-239-7770
    • SUPPORT EMAIL
      cs@bhphoto.com
      SUPPORT PHONE
      212-502-6237

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • checkmark icon COD
    • option not available Check
    • checkmark icon Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • option not available Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.13/10 8.13/10
    Chance of future purchase: Rating 5.73/10 5.73/10
    Shipping & packaging: Rating 6.41/10 6.41/10
    Customer service: Rating 4.44/10 4.44/10
    Return/Replacement policy: Rating 4.55/10 4.55/10
Voice your opinion! Review B&H Photo-Video by clicking a star below.
No Avatar

Verified Customer
Rating 4/10
2/5
2017-06-21

Navigation can improve

"I really do like B&H.
However,
I am finding that I end up using Amazon to search for product and reviews easier than B&H. I ended up purchasing from B&H, but using Amazon to search for product.

Regards,
B&H lover
"

Rep reply posted Jun-21-2017

A rep from B&H Photo-Video, henryp, has responded

“Thank you for your order and this feedback. We regret your dissatisfaction. We are always looking for ways to make our site more user-friendly. If you have suggestions to improve our search options, please let us know. -- Henry Posner / B&H Photo-Video”


No Avatar

Verified Customer
Rating 8/10
4/5
2017-06-21

Match Amazon.

"Amazon ships much faster than you guys.
Also their return policy is much better.
Try to match that.
Your product selection are better than Amazon.
"


No Avatar

Verified Customer
Rating 6/10
3/5
2017-06-21

"I'm just not sure why I'm paying for shipping on one of my items. 5 items in total for over $2300 all shipped from B&H arriving all on the same day. So why am I paying $9.70 for one items? An explanation would be nice"

Rep reply posted Jun-21-2017

A rep from B&H Photo-Video, henryp, has responded

“Thank you for your order and this feedback. We regret your dissatisfaction. For one item in this order there was no free shipping option. As a courtesy we are refunding the s&h fee originally applied to this purchase. -- Henry Posner / B&H Photo-Video”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-06-21

So GOOD

"Easy and best place to buy everything you need as a photographer!!!!!"


No Avatar

Verified Customer
Rating 10/10
5/5
2017-06-20

"very profesional and efficient.
Thank you.
"


No Avatar

Verified Customer
Rating 10/10
5/5
2017-06-20

Lots of good things to read

"B&H has what I want all the time."


No Avatar

Verified Customer
Rating 10/10
5/5
2017-06-20

trusted and nice prices

"film can be hard on a small studio so I always come to b&h to shop because I can always trust they will back their sale, charge no tax, and offer used options because lets face it.. we can't always purchase brand new but if the company can make a few extra thousand, that's a win. "


No Avatar

Verified Customer
Rating 10/10
5/5
2017-06-20

A+++

"The absolute best. Thanks so much. "


No Avatar

Verified Customer
Rating 10/10
5/5
2017-06-20

The Willy Wonka of photography

"You have everything a photographer needs!"


No Avatar

Verified Customer
Rating 10/10
5/5
2017-06-20

Very good

"Very good product and fast shipping"


No Avatar

Verified Customer
Rating 10/10
5/5
2017-06-20

"Pricing and website easy to navigate"


No Avatar

Verified Customer
Rating 10/10
5/5
2017-06-20

Simple to order

"Found what I wanted, specs were complete, quick free shipping"


No Avatar

Verified Customer
Rating 8/10
4/5
2017-06-20

Quick and Easy

"This was a quick and easy purchase, I knew what I wanted and B&H made it simple."


No Avatar

Verified Customer
Rating 8/10
4/5
2017-06-20

WHAT HAPPENED TO THE "Compare" Button?1

"Couldn't find the compare button anywhere to use for my order. I love that feature! Please make sure it is always working. It is the biggest help. "


No Avatar

Verified Customer
Rating 10/10
5/5
2017-06-20

Plenty of options

"Lots of good choices and easy to find products."


Learn about Our Reviews

Share B&H Photo-Video's store rating

B&H Photo-Video is a Merchant Member! Learn more

B&H Photo-Video is a merchant member
B&H Photo-Video participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 3,376 merchant members.