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Stores > B&H Photo-Video
  • B&H Photo-Video B&H Photo-Video Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      420 9th Ave
      New York, NY US
      10001
      Note: This is a local storefront
    •  
    • BUSINESS HOURS
      Sunday: 10:00am-6:00pm. Monday through Thursday: 9:00am-7:00pm. Friday: 9:00am-2:00pm DST or -1:00pm
      GENERAL PHONE
      800-294-9336 / 212-502-62
      FAX
      212-239-7770
    • SUPPORT EMAIL
      cs@bhphoto.com
      SUPPORT PHONE
      212-502-6237

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • checkmark icon COD
    • option not available Check
    • checkmark icon Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • option not available Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.18/10 8.18/10
    Chance of future purchase: Rating 6.17/10 6.17/10
    Shipping & packaging: Rating 7.12/10 7.12/10
    Customer service: Rating 5.21/10 5.21/10
    Return/Replacement policy: Rating 5.50/10 5.50/10
Voice your opinion! Review B&H Photo-Video by clicking a star below.
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Verified Customer
Rating 10/10
5/5
2017-08-20

clean

"never really used B&H before. very clean UI and UX. good price on an in demand laptop, just a noticeably pleasant experience all around! bravo B&H team, will be back again"


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Verified Customer
Rating 10/10
5/5
2017-08-20

Excellent Products & Service!

"I've been a customer of B&H Photo for many years now, and I have always had great experiences! The customer service is great!"


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Verified Customer
Rating 6/10
3/5
2017-08-20

"Ordering was fine. Want to receive my product first before I say anything else."


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Verified Customer
Rating 10/10
5/5
2017-08-20

Lovin' B&H

"In only a few minutes, I found what I needed and ordered it. No hassle with shipping or tax... Just a straightforward experience. Plus, I'm in RI, so the shipping is quick, quick, quick. Love it."


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Verified Customer
Rating 10/10
5/5
2017-08-20

Easy shopping experience

"I enjoyed shopping with BHphotovideo because it gave me the opportunity to shop around for items I had forgotten to add after summarizing the shopping cart items. I didn't feel pressured to buy, buy, buy."


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Verified Customer
Rating 10/10
5/5
2017-08-20

"Very good selection of photographic items as competitive prices. Super website speed and reliable shipping. Thanks!"


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Verified Customer
Rating 10/10
5/5
2017-08-20

"Good product, service, and price."


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Verified Customer
Rating 10/10
5/5
2017-08-20

Great customer service

"I used to the chat feature to ask some technical questions and they were very responsive. "


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Verified Customer
Rating 4/10
2/5
2017-08-20

"I placed a $4000 order earlier today and would have ordered a filter with it but a search within your website indicated you didn't have the item. Just on a hunch I googled the item from outside the website and it came right up. Now I'm getting slower delivery than if I had combined the order. "

Rep reply posted Aug-21-2017

A rep from B&H Photo-Video, henryp, has responded

“Thank you for your order and this feedback. We regret your dissatisfaction. I am sorry you had any difficulty locating this clear B+W filter on our site. -- Henry Posner / B&H Photo-Video”


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Verified Customer
Rating 10/10
5/5
2017-08-20

"Purchased B&H gift card on line. Very easy and quick."


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Verified Customer
Rating 10/10
5/5
2017-08-20

I just love this store

"The site is incredibly useful and easy to use - there's a ton of information here and the people who work here are awesome. I've never had a bad experience at B&H."


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Verified Customer
Rating 10/10
5/5
2017-08-20

Great Source for Ayone Interested in Photography

"Great prices, fast and free shipping for most purchases, reasonable return policy-- saved money from both Amazon and the Nikon website!!"


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Verified Customer
Rating 10/10
5/5
2017-08-20

Smooth

"Very great, super smooth, and the cart is smart and remembered our items over about a week of shopping... "


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Verified Customer
Rating 10/10
5/5
2017-08-20

What I really really want

"Been looking for a good mic for some time. The offer was great and the sound will be awesome."


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Verified Customer
Rating 10/10
5/5
2017-08-20

top service

"Great and easy service thru your on line attention and ease of finding my requested items. B & H Photo is my number one choice for all my photo and computer needs. Keep up the good work."


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