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Stores > CARiD.com
  • CARiD.com CARiD.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      08512
    •  
    • BUSINESS HOURS
      24 hours
      GENERAL PHONE
      800.505.3274
      FAX
      n/a
    • SUPPORT EMAIL
      support@carid.com
      SUPPORT PHONE
      800.505.3274 x3

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.77/10 8.77/10
    Chance of future purchase: Rating 9.02/10 9.02/10
    Shipping & packaging: Rating 8.57/10 8.57/10
    Customer service: Rating 9.20/10 9.20/10
    Return/Replacement policy: Rating 8.58/10 8.58/10
Voice your opinion! Review CARiD.com by clicking a star below.
No Avatar

Verified Customer
Rating 6/10
3/5
2017-09-19

Long Shipping

"Website didn't say where part was located. Company is located in New Jersey. I live in Ct, part came from California."

Rep reply posted Sep-20-2017

A rep from CARiD.com, CARiD.com, has responded

“Dear steelo-1721,

Thank you for sharing your experience with us. We are truly sorry the shipping took longer than expected. Please allow me to offer you a compensation for this hold up. Please check your e-mail box and reply me back if you are interested.

If you have any further questions or concerns please reply me back.
Or simply dial order toll free phone number 800-505-3274.
Thank you. Have a good day!

Sincerely,
Consumer Relations Department at CARiD.com.”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-09-19

Ordered parts from Jay. Good dealing with him

"Jay was the best can't thank him enough. He was great an we got the part before we went on vacation. Thanks again Jay"


Rating 10/10
5/5
2017-09-19

Great experience

"Esteban help me on the phone and showed an excellent set of people skills and product knowledge"


Rating 10/10
5/5
2017-09-19

Great experience with CarId

"The salesman Aziz was professional, courteous, and easy to order with over the phone. CarId has a great employee!"


Rating 8/10
4/5
2017-09-19

VW part

"I spoke with Giovanni from Carid regarding my Jetta. I needed a fan motor assembly. He was very helpful and hopefully, I will get the correct part. I previously placed an order with Rockauto.com and they sent me the wrong part."


Rating 10/10
5/5
2017-09-19

Excellent!!

"Best prices in the market, great customer service and
Whoa !!! I will keep buying and recommend to all my friends
"


Rating 10/10
5/5
2017-09-19

Above & Beyond

"CARID Customers Service Rep. Isaac helped me out with my order and made sure I ordered the correct Caliper Covers for my daughters 2014 Dodge Charger & even offered a disc by taking the order over the phone. Received the items & they fit perfect, my daughter loved them & that made me feel Great!"


Rating 10/10
5/5
2017-09-19

Cavallo 20" chrome wheels

"Dealt with 'Alex' and was helped very professionally. All info was accurate & questions politely answered. Delivery was a bit slow as wheels went from east coast to the west coast, and then back to the east again, (Toronto, Canada), but this was explained by Alex.
I've purchased Caliper Covers, KYB strut assemblies, & these wheels from CARid with no problems other than slow delivery on the covers & wheels, (fast for struts).
"


Rating 10/10
5/5
2017-09-19

Going The Extra Mile!

"I was shopping for a spoiler for my New Infiniti Q60 Red Sport & Saw it On EBay for $289. CariD was selling it for $340 painted ....Not only were they able to price match (painted) for $289,it was free delivery & the whooping time is faster from a much reliable source!"


Rating 10/10
5/5
2017-09-19

Great service

"I'd like to thank Ricardo for his great customer service. He was very knowledgeable in helping me to return the item. He made the process very easy. Thank you. "


Rating 10/10
5/5
2017-09-19

Amazing

"I was fortunate enough to be helped by Carolina. She was friendly, helpful, amazing, and awesome. I will buy all of my accessories from Carid and Carolina. Thank you."


Rating 10/10
5/5
2017-09-19

Excellent Service

"I always receive excellent service when I place an order. It is a blessing that they ship to Puerto Rico. I am so pleased that I communicated my friends about this company and its service. Sonia was so helpful that motivated me to buy the very needed items that I ordered. Keep up the good work!!!"


Rating 10/10
5/5
2017-09-19

Amazing company and amazing employees

"Used the website for years. They have amazing service and reliability. Their customer service is very helpful and pleasant to work with on any issue. I will use this company first for anything I need for any vehicle I own. "


Rating 10/10
5/5
2017-09-19

carid.com

"great service, price match guarantee. they have everything you need."


No Avatar

Verified Customer
Rating 2/10
1/5
2017-09-19

Core deposit rip off

"Core deposit not returned and after 4 phone calls nothing but run around and lies. "

Rep reply posted Sep-20-2017

A rep from CARiD.com, CARiD.com, has responded

“Dear jrbriggs1,

Thank you for sharing your experience with us. We are truly sorry for the issue with the core return. I am showing that the refund was issued yesterday. Your bank may need 3-5 business days to process the reversal transaction. Please allow me to offer you a compensation or this inconvenience. Please check your e-mail box and reply me back if you are interested.

If you have any further questions or concerns please reply me back.
Or simply dial order toll free phone number 800-505-3274.
Thank you. Have a good day!

Sincerely,
Consumer Relations Department at CARiD.com.”


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