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Stores > CustomInk
  • CustomInk CustomInk Elite Status
    • Address: 2910 District Avenue
    • Contact: service@customink.com
    • Phone: 800-293-4232
    • Customer Support: 866-485-8160
    • Business Hours: 8am-Midnight ET Mon-Fri, 10am-6pm ET Saturday and 10am-9pm ET Sunday
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.08/10 8.08/10
    Chance of future purchase: Rating 9.63/10 9.63/10
    Shipping & packaging: Rating 9.70/10 9.70/10
    Customer service: Rating 9.54/10 9.54/10
    Return/Replacement policy: Rating 10.00/10 10.00/10
Voice your opinion! Review CustomInk by clicking a star below.
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Verified Customer
Rating 10/10
5/5
2017-03-18

7 Years And You Have Never Disappoint

"Dear Customink,

This is my 7th year of using your company while abroad and once again, you have come through with a great product and timely delivery. I can almost set a clock to the times things can arrive and that because your wonderful staff keeps me informed from the beginning of the order until the end.

Thanks again for being a dependable company, it is really appreciated.
"

This review was modified by john_cooper-80572 on March 21 2017 12:30:09 AM

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Verified Customer
Rating 8/10
4/5
2017-03-18

Mostly satified

"On 2 of the 8 jerseys, the number was fairly mangled. After 3 weeks of plays and being washed, the number just isn't smooth on the jersey and doesn't flatten."

This review was modified by gary_young01 on March 21 2017 12:30:07 AM

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Verified Customer
Rating 10/10
5/5
2017-03-18

Staff and products are always amazing!

"The products I have purchased have always been top notch quality, do not shrink, and are true to size. Colors don't fade and the print does not crack or fade but looks as good years later as the day I received it. The staff goes out of their way to be helpful, kind, and fun. I look forward to every opportunity to order from CustomInk - in fact, I LOOK for opportunities so I can work with CustomInk!"

This review was modified by kimban on March 21 2017 12:30:04 AM

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Verified Customer
Rating 10/10
5/5
2017-03-18

"Good service, good product"

This review was modified by jevanboone on March 21 2017 12:30:04 AM

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Verified Customer
Rating 10/10
5/5
2017-03-18

I will be returning for more...

"I made my order. The order was filled, and delivered very quickly. The product is of great quality. I will be a returning customer for more stickers.
These are going to make my break calipers pop.
"

This review was modified by jamzwayne on March 21 2017 12:30:03 AM

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Verified Customer
Rating 10/10
5/5
2017-03-18

Very satisfied !

"A great experience working with them and very responsive. I made a mistake with my order and was able to fix it immediately! Very pleased with how it came out !!"

This review was modified by beccaakantor on March 21 2017 12:15:28 AM

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Verified Customer
Rating 10/10
5/5
2017-03-17

Pretty good

"Came sooner and looked just like the picture. I love it."

This review was modified by emmalynn1915 on March 21 2017 12:15:26 AM

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Verified Customer
Rating 6/10
3/5
2017-03-17

Material/Fabric Quality

"I can take part blame for not researching the fabric better, however I feel the fabric is very thin and the overall sizes were one size too small."

This review was modified by john_mcnally on March 22 2017 06:57:18 AM
Rep reply posted Mar-22-2017

A rep from CustomInk, customink1, has responded

“Hi there- I’m so sorry that you weren’t satisfied with the shirts that you received! I’ve passed your comment along to my service team and we’re looking into this for you right now. Thanks for reaching out!”


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Verified Customer
Rating 10/10
5/5
2017-03-17

Amazing service

"Great products and so easy to use plus quick turnaround!"

This review was modified by agrayharper on March 21 2017 12:15:21 AM

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Verified Customer
Rating 10/10
5/5
2017-03-17

Ordered a bunch of T-Shirts

"I designed a custom T-shirt, and made copies of it in different colors to give to my family for Christmas. They were pleased but befuddled, which was the point of the exercise. CustomInk delivered the shirts well before the Christmas deadline."

This review was modified by matttc111 on March 21 2017 12:15:17 AM

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Verified Customer
Rating 2/10
1/5
2017-03-17

Worst experience ever

"They took forever to get the design approved by the appropriate copyrights. The same design got apprved in one day by another company. And they charged me half the cost AND delivered in 3 days without a rush charge. Reach out to contact@candeedapparel.com"

This review was modified by jose-31240 on March 21 2017 12:15:16 AM

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Verified Customer
Rating 10/10
5/5
2017-03-17

As Expected

"I ordered a shirt with a printed number 14 on the shirt for my grandson's 14th birthday. The shirt looked as expected and arrived on time. Thank you!"

This review was modified by beate_buchholz_allen on March 21 2017 12:15:15 AM

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Verified Customer
Rating 10/10
5/5
2017-03-17

Wonderful rich print delivered in a short time at a reasonable price!

"Love custom ink and will buy from there again soon!"

This review was modified by mamaofbinsul on March 21 2017 12:15:14 AM

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Verified Customer
Rating 8/10
4/5
2017-03-17

"T-shirt turned out great , but sizing of particular t-shirt I chose ran a bit small"

This review was modified by chillytoe on March 21 2017 12:15:14 AM

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Verified Customer
Rating 10/10
5/5
2017-03-17

Represented at Worlds

"Our tanks were exactly what we wanted. Our brand ambassador was representing with one while taking second place in the world championships! "

This review was modified by tricktacgrip on March 21 2017 12:15:14 AM

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