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  • CustomInk CustomInk Elite Status
    • Address: 2910 District Avenue
    • Contact: service@customink.com
    • Phone: 800-293-4232
    • Customer Support: 866-485-8160
    • Business Hours: 8am-Midnight ET Mon-Fri, 10am-6pm ET Saturday and 10am-9pm ET Sunday
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security


    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.93/10 7.93/10
    Chance of future purchase: Rating 9.83/10 9.83/10
    Shipping & packaging: Rating 9.83/10 9.83/10
    Customer service: Rating 9.82/10 9.82/10
    Return/Replacement policy: Rating 10.00/10 10.00/10
Rating 10/10

Team spirit in a snap

""Custom ink is amazing for team orders! The online group order form makes the process effortless and the quality shirts are an awesome way to promote your favorite team!""

This review was modified by sg828 on May 24 2016 07:24:27 PM

Rating 10/10

Custom Shirts, Custom Experience

"I contacted several shirt printing companies when I started the process of finding custom shirts for our Tough Mudder Team. A couple of them never got back to me, one or two got back to me but our interactions were clipped or uninterested. It wasn't until I got my email back from Custom Ink that I really felt like I had found the company to handle our shirts.

Their customer service was always in contact, with quick turn around on every communication and showed real interest in what we were doing. I would call the experience extraordinary and will definitely be using them again in the future. The quality was top notch, but what was really important to me was the customer service, it was extraordinary. I think the only real complaint I have is that I would like to be able to get a Compression shirt through you guys, adding that to your catalog would be really great!

This review was modified by FogCityUndercover on May 24 2016 02:30:22 PM

Rating 10/10

They Give The Shirts Off Their Backs To Ensure You Are Satisfied!

""We were extremely pleased with both the quality of the shirts and the quality of the printing. In addition, the customer service we received was above and beyond what we expected to receive. We ran two separate campaigns that were successful then we had folks asking us if we could get more shirts. We contacted customer service and they said "No problem." Within a couple of weeks, we had placed an order for an additional twenty shirts and had them printed and shipped. You have earned our admiration and our future business as well as our word of mouth advertising to everyone we meet.""

This review was modified by Navy-Top9 on May 21 2016 01:12:09 PM

Rating 10/10

WYSIWYG and so much more!

"Beyond the quality of their materials and their website that is easy to navigate, it's their customer service team is the best I have ever dealt with. Most importantly — they know their products and understanding every part or the production service. On the rare occasion they don't have an immediate answer -- they get back to you (phone call and email). They hand-hold and follow-up, making sure you get what your are looking for in the time frame your need it.

Yes, CustomInk did request me to review them, but I do so gladly. They deserve these praises.

Truly a great company to wok with -- that's why we keep coming back!


This review was modified by KhambataTTC on May 18 2016 09:02:52 AM

Rating 10/10

The best Internet buying experience...Ever

"CustomInk really is one of the best buying experiences on the Internet.
From the shirt building workshop on mobile and pc, the knowledgeable
interactive help agent online, to the courteous phone call you get once you
place the order.... Top notch and well done.

I will never buy another shirt elsewhere, ever.

Rating 10/10

Great Service

"Thought I was going to order with CustomInk, so placed an order, but the next day, upon finding a company that worked better for me. They cancelled the order and I got the money back within minutes. Wow!"

This review was modified by cdcscd on May 02 2016 01:20:36 PM

Rating 10/10

Very happy customer

"Nothing but good things to say. Really first rate service and product. Very happy."

This review was modified by StacyLoesch on May 02 2016 06:42:07 AM

Rating 10/10

So happy with this decision!

"This experience was totally perfect and I will definitely order from here again. We also appreciate the few extra shirts that were included because I had actually forgotten to order 2, and it worked out perfectly!!
We love them! It was so easy to design our shirt, and when I was overwhelmed by all the choices in shirts, customer service quickly answered my questions and helped me make the right decisions. Everything was done quickly, thoroughly and accurately.

This review was modified by irishturk on April 25 2016 07:57:02 PM

Rating 10/10

Amazing T-shirt from CustomInk

"My experience with the customer service was phenomenal that each agent was very careful to satisfy my demands and even though there are multiple of agents that I talked with about my order, they synchronized to the details of my order. Above all, they are all very respectful and even patiently accommodated my bargaining. Kudos to the CustomInk customer service department. You rock guys! My expectation went above and beyond. The quality is great that the members who bought the t-shirts are satisfied and got more than they ordered for their family members."

This review was modified by MNavarroCustomInk64 on April 18 2016 02:36:06 AM

Rating 10/10

Literally my new favorite shirt!!!

"I could not be more pleased with quality of both the product and the service I received from Custom Ink! The website was incredibly user friendly allowing me to really create the perfect shirt. Another amazing quality was the ease in which it was to reach a live person for assistance! "

This review was modified by Kafka02 on April 07 2016 10:23:44 AM

Rating 10/10

CustomInk has unmatched Customer Service!

"There was a small mix up with the campaign running time but customer service was able to make it right and more. The thing that separates CustomInk from similar websites is the Customer Service and the flexibility to make adjustments on the fly to ensure that everyone's needs are met."

This review was modified by StompOutMG on March 22 2016 04:52:00 PM

Rating 10/10

Create It! Order It! LOVE IT!!!!

The seniors on the soccer team always design our shirts for the new soccer season. They went to CustomInk's website and designed the team's t-shirts for this soccer season. We lost a teammate to brain cancer a year and a half ago. The girls always put the brain cancer ribbon on our team shirts and a rememberance hashtag for her. The order was easy to place and the employees at CustomInk were extremely helpful! We have placed several orders with CustomInk. The order was filled and delivered in a timely manner. The girls absolutely love the shirts and are actully wearing them to school today for pregame spirit. Thank you for ALL your help!

Rating 10/10

Very good service

"There service is very good. I am impressed"

Rating 10/10

Better than I had expected!

"Each rep I worked with was knowledgeable, prompt in their replies, and very helpful. The shirts turned out better than I had hoped and expected.

I couldn't be happier with my purchase!

This review was modified by mdainko on March 09 2016 04:57:30 PM

Rating 10/10

Best Customer service and great quality T-shirts!

"Amazing customer service. The quality of the t-shirts were so good. The printing on the t-shirts looked exactly like how we designed it on the website. The website is user friendly .The designing section was easy and fun to use even for kids. Overall everything was awesome!

This review was modified by Omneya on March 07 2016 09:55:24 AM

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