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Stores > Cutlery and More
  • Cutlery and Mor Cutlery and More Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      135 Prairie Lake Road
      East Dundee, IL US
      60118
    •  
    • BUSINESS HOURS
      9:00 AM - 5:00 PM CST M-F
      GENERAL PHONE
      (800) 650-9866
      FAX
      n/a
    • SUPPORT EMAIL
      customerservice@cutleryandmore.com
      SUPPORT PHONE
      (800) 650-9866

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • checkmark icon PayPal

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • checkmark icon Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.92/10 8.92/10
    Chance of future purchase: Rating 9.42/10 9.42/10
    Shipping & packaging: Rating 10.00/10 10.00/10
    Customer service: Rating 9.69/10 9.69/10
    Return/Replacement policy: Rating 10.00/10 10.00/10
Voice your opinion! Review Cutlery and More by clicking a star below.
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Verified Customer
Rating 10/10
5/5
2017-08-05

FINDING QUALITY ITEMS

"Don't know anywhere I can shop that I would be given the choice (and explanation) for each item. Close up pictures and explanations.......fabulous. I know what I am buying without handling the item personally. Quality items only from this source."


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Verified Customer
Rating 10/10
5/5
2017-08-05

Into stir fry some right now

"Once I receive and use the pan I will be able to rate the product."


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Verified Customer
Rating 10/10
5/5
2017-08-05

"shopped around you got best price!"


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Verified Customer
Rating 6/10
3/5
2017-08-05

"Confusing. It promised Free 2 day shipping if order was over $100. Our order is $110 but the 2 day shipping was billed at $30. So we had to pick standard shipping. VERY CONFUSING!!! Please explain."

Rep reply posted Aug-07-2017

A rep from Cutlery and More, Lucresia-Cutlery, has responded

“We apologize for any confusion about our free 2 day shipping policy. When you buy $99 or more of Cutlery, you'll receive free 2 day on your entire order. This applies to orders shipped within the 48 contiguous United States. I was able to look up your order. The reason you didn't receive free 2-day shipping, two of the items were kitchen tools. And the knife was under the $99.00 threshold. We have upgrade your standard shipping to 2 day shipping at no additional cost to you. If you have any more questions about our shipping policies, please give our Customer Service Team a call at 800-650-9866 Monday - Friday from 9:00-5:00 pm central time.
Thank you,
Lucresia B.
Customer Service Manger ”


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Verified Customer
Rating 10/10
5/5
2017-08-05

A place to know

"It is a merchant where we can buy quality cooking tools at a fair price, with an excellent service."


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Verified Customer
Rating 10/10
5/5
2017-08-05

"BEEN GREAT SO FAR , THANKS"


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Verified Customer
Rating 10/10
5/5
2017-08-05

Always perfect

"CutleryandMore.com is always the perfect place to shop!"


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Verified Customer
Rating 10/10
5/5
2017-08-05

"Site was user friendly and quick to use. Like the price on Shun cutlery. "


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Verified Customer
Rating 10/10
5/5
2017-08-05

"We have used Wushof cutlery through the Cutlery and more website for several years. The knives have more than lived up to our expectations. We have been very pleased with all aspects and will continue to shop this website. Thank you!"


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Verified Customer
Rating 10/10
5/5
2017-08-05

Savings

"Very good price for product.
Thank you
"


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Verified Customer
Rating 10/10
5/5
2017-08-05

Good deal, good discount, amazing return policy

"everything i want in an online store. amazing return policy and just great products"


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Verified Customer
Rating 10/10
5/5
2017-08-04

Everything to cook anything

"Like the fast free shipping. Always get exactly what I ordered."


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Verified Customer
Rating 10/10
5/5
2017-08-04

"Easy to find what I wanted. Good deal."


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Verified Customer
Rating 10/10
5/5
2017-08-04

Shipping

"wish that you guys would ship directly to NZ "


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Verified Customer
Rating 10/10
5/5
2017-08-04

"Really great website with loads of choices!"


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