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Stores > Drinkbranders.com
  • Drinkbranders.c Drinkbranders.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 227 Lake Avenue, Traverse City MI
    • Contact: service@drinkbranders.com
    • Phone: 877-635-4246
    • Customer Support: 877-635-4246
    • Business Hours: 8:30AM - 5:30PM EST
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security


    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.13/10 8.13/10
    Chance of future purchase: Rating 9.69/10 9.69/10
    Shipping & packaging: Rating 10.00/10 10.00/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: Rating 10.00/10 10.00/10
Voice your opinion! Review Drinkbranders.com by clicking a star below.
Rating 10/10

Great customer service

"Working with the design team was really easy and fun and turn around was lightening fast!

This review was modified by catherinee_hoch on January 12 2016 01:32:31 PM

Rating 10/10

"I placed an order of some promo cups (Tervis). We received them today and they were beyond our expectations! We are extremely pleased with the item! From the very beginning of questions about placing and order to recieving the order they were very helpful! They responded quickly and had great communication! We will definitely be ordering again in the future! Thank You!!"

Rating 10/10

"Quick service. great assistance with customizing colors"

Rating 10/10

"So you're probably looking at all these 5-star reviews and wondering if they're all real. I was a little suspicious before my first order too, but they're rated this highly for a reason.

Ordered a hundred mugs for a promotion third week of December, and they were in hand less than a week later - no rush shipping or production needed!

Their production department did a great job working with me on my design so I could see the final product before they even sent it to print. After an issue I had with a different vendor and a bottle wrap not being quite centered on both sides, I was a little worried but they took great care of me. Product itself looks slick as heck in hand, and the price was a dime cheaper a unit than their next nearest competitor.

They'll be my new vendor for any of my drinkware needs!

Rating 10/10

"We placed a large, rushed order and Drinkbranders was extremely accommodating with making it happen very quickly while giving us outstanding quality. They stayed in touch with us on the status of our order and gave us a very personal service. We were so happy with our order that we place an additional order. We would use them over and over again and would highly recommend them to others!"

This review was modified by whytekj on December 28 2015 07:55:38 AM

Rating 10/10

"Marcus, my sales rep, was awesome and super helpful. We got custom water bottles for our school that were top quality in design and durability. I would HIGHLY recommend working with DrinkBranders for your custom water bottle needs. They rock!"

This review was modified by ewhoffer on December 28 2015 07:19:16 AM

Rating 10/10

"Very pleasant to work with. Was in constant contact via email after submitting our artwork. They were able to adjust it based on my requests and it turned out great! Sent a proof back for me to finalize just as they said they would. Would definitely recommend and use again in the future."

Rating 10/10

"Ordering was a breeze- their selection is great and the representatives (Marcus and Doug!) who assist with placing art and confirming all my choices could not have been more on top of their game. Half of my order arrived within 10 days! Definitely will be ordering from here again. "

This review was modified by shamcgee on December 01 2015 03:40:09 PM

Rating 10/10

"Front start to finish, I've been very satisfied with everything about my experience with DrinkBranders! The customer service was prompt, appropriate, caring, and helpful. The designers did exactly what I was looking for. The product was excellent quality also! I had an issue with only 1 bottle out of the 90 I ordered, but that was resolved very quickly by customer service. I have already recommended them to coworkers, and I'm in the process of placing another order myself for a different club! Thank you!"

Rating 10/10

"DrinkBranders was excellent to work with from the very first phone call through to the final product. All my questions were answered timely and thoroughly. The design team did an amazing job modifying our artwork to ensure the water bottles looked great. The quality of the printing and the product are impressive. We are extremely satisfied with DrinkBranders and will definitely be buying more. "

Rating 10/10

"Drink Branders has been a joy to work with. Marcus was exceptional with customer service and made sure we got the product we needed for our Holiday Party. Thank you all for your fast responses and fast delivery!"

Rating 10/10

"Excellent products and super easy to work with!"

Rating 10/10

"After having searched through the internet for the better part of a few days free time, I came across DrinkBranders.com. I contacted them with questions about 2 items my company wanted to purchase. In hardly any time at all, they responded and answered my questions.

I even explained that in the past my company had ordered things for Christmas gifts to our employees, and the items that were promised to be delivered by the past company still haven't shown up in over 10 months time.

We completed our order for Christmas gifts and they were very fast in sending the ordered custom items just as we wanted even before Thanksgiving.

Overall, extremely pleased with the service and support this company provides and look very forward to doing business with them in the future as the need arises. Drink Branders delivers with outstanding customer service and quality products in a timely manner,

This review was modified by mattknepel on November 18 2015 01:19:52 PM

Rating 10/10

"Very fast and easy. Marcus was exceptional with communication and follow through. Our bottles turned out fantastic!"

This review was modified by annabella-75343 on November 16 2015 04:00:01 PM

Rating 10/10

"I was very impressed with the personal and customized attention and communication I received from Drinkbranders. They exceeded my expectations of customer service and helped me cancel and order and resubmit another after a misunderstanding. They delivered on time and responded quickly to every email and phone call I made to make my ordering experience smooth. I would highly recommend this company and will certainly be using them on future projects.
Jon Kenerson
Treworgy Family Orchards
Levant, Maine

This review was modified by jon-52416 on November 12 2015 09:22:01 AM

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