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Prompt delivery, arrived as described
"My order arrived only a few days after it was placed, brand new copies in pristine condition."
"Great deal on an amazing product I've been dying to have! "
"Good price and prompt service! Thank you"
Where's the value?
"My order with ECM was basically fulfilled as expected. Per their website they took about a week to process and ship the order which seems like a long time for something identified as being in stock. Once I received it I realized it had simply been drop shipped from the publisher so must have been in stock at Hal Leonard rather than ECM. I'm wondering what "value" was added by ECM other than a few days' delay. Perhaps the publisher cannot sell directly in order to protect other resellers but this seems like an extra distribution step without value. "
"Product was as described. Everything worked. Communication was a little slow, but ultimately answered any issues"
I appreciate that the score was arrived on time.
"I have a very good experience. Thank you!"
"The staff helped resolve an error of mine in a very courteous and professional way. East Coast is now on my short list of providers of fine and interesting scores and parts. Great prices and quick shipping too."
"bought a few piano books for daughter. arrived in reasonable time."
Fast Delivery and low prices
"Fast Delivery and low prices"
"My communications with sales persons has been excellent. The companies return and exchange policies are very good and orders are filled quickly."
"Item in great shape, exactly what we ordered."
East Coast Music is not as bad as some claim
"My experience and interaction with East Coast Music was fine. There was a mistake in my order that was not the firm's fault and all was resolved flawlessly and with a happy ending. How bad could that be? Thanks"
My order never arrived.
"I'm still waiting for the music order I placed at the beginning of February. I needed it March 1. It is now the 21st of March."
Cancelled my package >:(
"They cancelled my order because their computers crashed. I'm not happy"
"Attentive staff, great service, and timely arrival—many thanks. "