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Stores > East Coast Music
  • East Coast Musi East Coast Music Elite Status

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    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
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  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.75/10 8.75/10
    Chance of future purchase: Rating 7.50/10 7.50/10
    Shipping & packaging: Rating 7.12/10 7.12/10
    Customer service: Rating 7.27/10 7.27/10
    Return/Replacement policy: Rating 7.08/10 7.08/10
Voice your opinion! Review East Coast Music by clicking a star below.
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Verified Customer
Rating 10/10
5/5
2017-03-22

Prompt delivery, arrived as described

"My order arrived only a few days after it was placed, brand new copies in pristine condition."


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Verified Customer
Rating 10/10
5/5
2017-03-22

Perfect!

"Great deal on an amazing product I've been dying to have! "


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Verified Customer
Rating 10/10
5/5
2017-03-22

"Good price and prompt service! Thank you"


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Verified Customer
Rating 6/10
3/5
2017-03-22

Where's the value?

"My order with ECM was basically fulfilled as expected. Per their website they took about a week to process and ship the order which seems like a long time for something identified as being in stock. Once I received it I realized it had simply been drop shipped from the publisher so must have been in stock at Hal Leonard rather than ECM. I'm wondering what "value" was added by ECM other than a few days' delay. Perhaps the publisher cannot sell directly in order to protect other resellers but this seems like an extra distribution step without value. "


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Verified Customer
Rating 8/10
4/5
2017-03-21

Good experience

"Product was as described. Everything worked. Communication was a little slow, but ultimately answered any issues"


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Verified Customer
Rating 10/10
5/5
2017-03-21

I appreciate that the score was arrived on time.

"I have a very good experience. Thank you!"


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Verified Customer
Rating 10/10
5/5
2017-03-21

Attentive staff

"The staff helped resolve an error of mine in a very courteous and professional way. East Coast is now on my short list of providers of fine and interesting scores and parts. Great prices and quick shipping too."


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Verified Customer
Rating 10/10
5/5
2017-03-21

good experience

"bought a few piano books for daughter. arrived in reasonable time."


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Verified Customer
Rating 10/10
5/5
2017-03-21

Fast Delivery and low prices

"Fast Delivery and low prices"


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Verified Customer
Rating 10/10
5/5
2017-03-21

Helpful

"My communications with sales persons has been excellent. The companies return and exchange policies are very good and orders are filled quickly."


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Verified Customer
Rating 10/10
5/5
2017-03-21

Quick delivery

"Item in great shape, exactly what we ordered."


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Verified Customer
Rating 10/10
5/5
2017-03-21

East Coast Music is not as bad as some claim

"My experience and interaction with East Coast Music was fine. There was a mistake in my order that was not the firm's fault and all was resolved flawlessly and with a happy ending. How bad could that be? Thanks"


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Verified Customer
Rating 2/10
1/5
2017-03-21

My order never arrived.

"I'm still waiting for the music order I placed at the beginning of February. I needed it March 1. It is now the 21st of March."


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Verified Customer
Rating 2/10
1/5
2017-03-21

Cancelled my package >:(

"They cancelled my order because their computers crashed. I'm not happy"


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Verified Customer
Rating 10/10
5/5
2017-01-22

"Attentive staff, great service, and timely arrival—many thanks. "


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