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Stores > Grainger Industrial Supply
  • Grainger Indust

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
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    •  
    • BUSINESS HOURS
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      GENERAL PHONE
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      FAX
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    • SUPPORT EMAIL
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      SUPPORT PHONE
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    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 5.00/10 5.00/10
    Chance of future purchase: Rating 5.00/10 5.00/10
    Shipping & packaging: Rating 5.00/10 5.00/10
    Customer service: Rating 7.50/10 7.50/10
    Return/Replacement policy: Rating 7.50/10 7.50/10
Voice your opinion! Review Grainger Industrial Supply by clicking a star below.
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Rating 10/10
5/5
2016-07-27

"The technical assistance and customer service reps were fantastic."



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Rating 6/10
3/5
2016-07-27

"Information was missing critical information required to make a purchase decision."


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Rating 8/10
4/5
2016-07-27

"Site looks comprehensive, good selection. I will probably purchase if I cannot find another cheaper source."


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Rating 8/10
4/5
2016-07-27

"Problem is that it took 3 people on a chat line about a half an hour to get a quote. This is not the fault of the people and relates to the ineffective listing of component parts. I should be able to determine repair parts from the web site. For instance, on the 7ar06 fan, I needed bearings a motor and a pulley. The motor can be found from the written literature included with the fan as well as the motor. The so called drive package was not obvious from the web site or the literature and required three people on a chat line to accomplish."


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Rating 8/10
4/5
2016-07-27

"I like the no pressure approach to researching products"


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Rating 4/10
2/5
2016-07-27

"Unable to filter results by relevant criteria. Pricing often not competitive."


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Rating 10/10
5/5
2016-07-27

"Good work and good products...."


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Rating 8/10
4/5
2016-07-27

"Pretty good, I was looking for a pretty odd part, didn't find exactly what I wanted but something close enough, hopefully it works and I will be ordering more."


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Rating 8/10
4/5
2016-07-26

"Some items are difficult to find without going through much research."


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Rating 10/10
5/5
2016-07-26

"Questioned how my Admin login had someone else's name associated with it. We got it cleared up, though, I hope."


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Rating 10/10
5/5
2016-07-26

"good much better then used to be"


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Rating 10/10
5/5
2016-07-26

"Good site. Easy to navigate."


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Rating 10/10
5/5
2016-07-26

"I have used Grainger for years and will continue to do so unless their prices raise to an noncompetitive level"


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Rating 8/10
4/5
2016-07-26

"I could not find the product doing a search, used the online chat option to assist in finding the product needed."


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Rating 6/10
3/5
2016-07-26

"too many pop ups and survey questions"


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