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Stores > Grainger Industrial Supply
  • Grainger Indust

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
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    •  
    • BUSINESS HOURS
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      GENERAL PHONE
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      FAX
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    • SUPPORT EMAIL
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      SUPPORT PHONE
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    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
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  • Review History & Profile See full Rating history

    Product & services pricing Rating 5.00/10 5.00/10
    Chance of future purchase: Rating 5.00/10 5.00/10
    Shipping & packaging: Rating 5.00/10 5.00/10
    Customer service: Rating 7.50/10 7.50/10
    Return/Replacement policy: Rating 7.50/10 7.50/10
Voice your opinion! Review Grainger Industrial Supply by clicking a star below.
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Rating 2/10
1/5
2016-07-26

"To be completely honest, I'm sorry, but I cannot stand the Grainger website. I find it very annoying and aggravating. I want simple and easy. Example: If I want to order Grabbers Steel Toe Boots. Have it pop up with the description and have a box to choose the different sizes so I can order all the sizes I need from that one screen. Why do I have to search for the other sizes. I keep previous orders and just search through them for the ID numbers cause it's ridiculous otherwise. Sorry to be so blunt but I have ordered off this site for the last 14 years at my job. It a lot better than it used to be. Here's another example....why on earth do I need to know the zip code of where I'm shipping to when I'm in the middle of ordering? Save that for checkout time. I don't know I'm sorry but it's a bit frustrating some days."



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Rating 10/10
5/5
2016-07-26

"Great info on products, need to list both percentages and inch sizes together for same part. RE: .625=5/8"


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Rating 6/10
3/5
2016-07-26

"I wasn't online long enough to have the may I help you pop-ups--so that was a plus"


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Rating 10/10
5/5
2016-07-26

"I'm happy I can now make account payments online"


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Rating 10/10
5/5
2016-07-25

"I found it helpful to get information to use in deciding what I need to get"


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Rating 10/10
5/5
2016-07-24

"I am creating an improved version of something. I found several options as a solution and selected a preferred option at a lower cost than I expected. The item was easy to find and order and I'll pick it up at the local Grainger store."


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Rating 8/10
4/5
2016-07-24

"I usually buy in quanity.Like a case of WD40 etc,Why can't you have products by the case.Especiallyconsumable items.How many are in a case.And have it right out front where you can click on case."


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Rating 10/10
5/5
2016-07-24

"It was very easy to navigate. I had no problems and was able to resolve navigations easily"


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Rating 10/10
5/5
2016-07-23

"excellent, easy to nav. and good product at a great price"


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Rating 10/10
5/5
2016-07-23

"Some product photos do not allow the viewer to see detail."


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Rating 10/10
5/5
2016-07-23

"Excellent! Most websites of this type are archaic and difficult to navigate and/or time consuming. Your site is always easy to use and fast. I wish I had more things to order from your site so I could dump the other vendors I have to use!"


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Rating 10/10
5/5
2016-07-23

"My experience on Grainger.com is always a good one."


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Rating 10/10
5/5
2016-07-23

"The single best website I've ever used in regards to finding one product from a huge selection. I wish all sites made it as easy to narrow down results as this one. The selections to narrow down results are tailored very well to the related products, and that's extremely helpful in getting to the product I need as quickly and thoroughly as possible. Much, much better than most sites in similar industries. Nice job."


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Rating 10/10
5/5
2016-07-23

"I called in and placed my order and sent someone to pick it up. Excellent service."


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Rating 10/10
5/5
2016-07-23

"Parts found quickly and easily. Prices good, shipping excellent."


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