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RatingsRating
Store InformationStore Info
Full Rating Profile
  • ZenHydro ZenHydro Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 13290 Daum Dr., Industry CA 91746
    • Contact: sales@zenhydro.com
    • Phone: 626 863 7344
    • Customer Support: 626 863 7344
    • Business Hours: 9AM-6PM M-F
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 10.00/10 10.00/10
    Chance of future purchase: Rating 10.00/10 10.00/10
    Shipping & packaging: Rating 10.00/10 10.00/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

What is this?

122 Customer Reviews

Rating 10/10
5/5
2015-07-08

"great prices, friendly and helpful staff. very knowledgeable staff. great success!"


Rating 10/10
5/5
2014-12-16

"This store is great. They have super prices and excellent customer service. They accidentaly sent me a larger ballast than they were supposed to. I called them at 3:30 in the after noon and the correct ballast was delivered at 9am the next morning. This store is the best!"


Rating 2/10
1/5
2014-12-16

"Ordered at total of 11 items. They only shipped 2. Have not responded to any emails for over 4 days. Even opened up a dispute with paypal and they have yet to respond. "


Rating 10/10
5/5
2014-12-12

"Great quick and efficient"


Rating 10/10
5/5
2014-12-11

"Ordered a 400w ballast from them. Powered it up and so far I'm extremely satisfied. Great communication, super fast shipping took 3 days to my house. Will definitely be ordering from them again. Thanks"


Rating 10/10
5/5
2014-11-19

"Ipower is a great company, their customer service was out of this world. The product was easy to use, right out of the box."


Rating 10/10
5/5
2014-11-11

"hello very happy with the service , the lights and other products great deal saved lots of money"


Rating 10/10
5/5
2014-10-23

"I have nothing but raves to say about HPS Grow Light Store. I ordered a 600W dimmable ballast from them two weeks ago and it worked like a charm; it was sleek, quiet and cool to the touch. Unfortunately when switching the bulb from MH to HPS the ballast would not fire up again. "Maybe a malfunction," I thought to myself and unplugged the ballast from the wall. I hit the reset button and inserted the plug back into the timer, it didn't fire.
I called HPS and spoke with David a member of their customer service staff; and not only did he honor my warranty, but he sent me a free return UPS label via email. He also instructed me that when the tracking number for the return label was scanned at UPS he would send out the replacement ballast and he did. About 6 o'clock EST I received a tracking number for the new ballast. It has been a week as he promised and the package arrived at my doorstep. When I opened my box I was surprised to see not only my replacement ballast, but two free gifts; 1 500ml bottle of Advanced Nutrients, Bud Candy and 1 600W HPS bulb.
WOW... customer service... I will give them all of my future business. 5 STARS.
Phoebus Castle."


Rating 10/10
5/5
2014-09-15

"great lights moument i set them up my babys went crazy!!!!"


Rating 10/10
5/5
2014-09-08

"I ordered two of the 600 watt lighting systems love them great output of light extremely nice ballasts love the 3 different power outputs so far no issues and everything shipped nice with no issues found."


Rating 10/10
5/5
2014-08-23

"Purchase two new lights they were shipped quickly and arived in great condition. Excellent product at a great price.thank you Tom
Called customer service and the guy was rude to me and didnt listen ,talked over me,he let me no i was wrong several times thanks alot customer service."


Rating 10/10
5/5
2014-08-07

"I bought a 600w ballast and reflector and bulb they work excellent I would never back a product I didn't believe in"


Rating 10/10
5/5
2014-08-01

"The service was great...product as described. Fast shipping. And great customer service"


Rating 10/10
5/5
2014-07-24

"I love it I have bought Ipower in the past and this item work well."


Rating 10/10
5/5
2014-07-14

"I bought a 600w hps/MH from HPSgrowlightstore. First off, the free shipping is the best!! My order got here quick and without any damage. Plugged it in and it works great!! A product I would definitely reccomend to anyone!"


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ZenHydro is a Merchant Member! Learn more

ZenHydro is a merchant member
ZenHydro participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,847 merchant members.