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Stores > Hive
  • Hive Hive Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      97209
    •  
    • BUSINESS HOURS
      n/a
      GENERAL PHONE
      866 663 4483
      FAX
      503 242 5573
    • SUPPORT EMAIL
      info@hivemodern.com
      SUPPORT PHONE
      866 663 4483

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • option not available Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.61/10 8.61/10
    Chance of future purchase: Rating 9.42/10 9.42/10
    Shipping & packaging: Rating 9.23/10 9.23/10
    Customer service: Rating 9.44/10 9.44/10
    Return/Replacement policy: Rating 8.75/10 8.75/10
Voice your opinion! Review Hive by clicking a star below.
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Verified Customer
Rating 4/10
2/5
2017-10-09

Meh.

"I ordered one chair to see if it would fit the space. It didn't. Unfortunately, HIVE does not provide refunds for their products unlike most of their competitors; only store credit. As well, shipping returns are quite costly - so this one chair ended up costing me quite a bit. My recommendation? If the product you want is available elsewhere - buy from a reseller that provides refunds. I also found the customer rep a tad snooty when I called to get the return authorization. That's the other thing - you have to call to request a return - only to get your store credit - you can't do it online. I will not be a return customer. "


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Verified Customer
Rating 10/10
5/5
2017-10-04

Always a pleasant experience

"These folks are a joy to order from. They have excellent taste. If you have questions they give friendly answers."


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Verified Customer
Rating 10/10
5/5
2017-09-21

Water Tower

"My purchase of the water tower container was exactly as described.The recipient loved it."


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Verified Customer
Rating 6/10
3/5
2017-09-05

The planter is darker and grayer

"The planter and stand arrived in one piece. The planter looks quite a bit darker then expected based on the image online. It is basically a dark gray. I still kept it because it looked good in my kitchen "


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Verified Customer
Rating 10/10
5/5
2017-08-22

Quick flawless delivery

"I ordered 2 ghost chairs. They arrived in perfect condition very quickly. Very pleased!"


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Verified Customer
Rating 8/10
4/5
2017-08-19

"Easy to order, delivery was excellent except it was only to the threshold. Had to hire someone to bring into my home."


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Verified Customer
Rating 10/10
5/5
2017-08-18

Good product and right on time

"Pretty chair (a little wider than I imagined but comfy)"


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Verified Customer
Rating 10/10
5/5
2017-08-16

"Everyone was informed and helpful. Couch seems great. Tracking info from trucking company was good, and Larry with ABF Trucking was really great."


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Verified Customer
Rating 10/10
5/5
2017-07-30

More help on the internet than at a design store.

"Working with Hive was a delighted. I had a number of questions regarding fabric, and they were more than willing to send me all I needed - as well choose some they thought met my criteria. I'd buy from them again.

"


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Verified Customer
Rating 4/10
2/5
2017-07-30

Below average

"Not a good experience at all
Still do not have the item I had ordered.
A day AFTER delivery was due I was told to call the company to arrange delivery.
Was never advised of this requirement - and I have a doorman building which accepts.
D3livery will not be made until at least Tuesday next week
And shipping company even told me this is a regular problem.
Seems to merit an easy fix
"


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Verified Customer
Rating 2/10
1/5
2017-07-30

Would not buy from Hive again

"The site did not say that there would be a delay in receiving my product. A week after placing the order, I received an email saying there would be a 3-month wait time. I then tried to cancel the order and Hive said that they'd have to check with the manufacturer and that the site had explained that this product was made to order. I checked the site again; this information was buried under the tab "dimensions and shipping," which I'd had no reason to check. I eventually received a refund, but not until I had sent several emails and tried, to no avail, to reach an adult in the customer service department."


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Verified Customer
Rating 8/10
4/5
2017-07-10

Friendly customer service

"I had to cancel our recent order because of the shipping time (so unfortunate). The customer service was very friendly and didn't needlessly keep me on the call by pushing other products. We have ordered from Hive other than this order and will continue to consider it as a potential vendor when making future purchases. The four-star rating is for the lack of availability information on their website (unless I've missed it). It would have saved some back-and-forth transactions."


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Verified Customer
Rating 10/10
5/5
2017-06-26

Very friendly, prompt delivery

"Warehouse manager kindly took my call and organized delivery even though it was his day off, and it was delivered to my door (in Portland) very soon after on the same day."


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Verified Customer
Rating 10/10
5/5
2017-06-26

Incredibly responsive, highly satisfying

"Purchased a chair and a table with different delivery services and windows, both came with the utmost care and patience from the contractors Hive used and Hive staff responses to a question I had early on (and a delay I needed to impose on the timeline). Have shopped there before, would shop there again."


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Verified Customer
Rating 10/10
5/5
2017-06-25

Eames Hang-it-All, Herman Miller Collection Product

"I purchased the multicolored coat rack that was true to the description and photo. The design, solid structure, and colors are perfect for an entryway, mudroom, bedrooms, anywhere you might like to see a whimsical pop of color. The product came with a Certificate of Authenticity. There are many knock-offs, but very happy that I decided to buy from Hive. "


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