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Stores > Home Depot

Ratings & Trust

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  • Home Depot

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

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    Payment options

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    Shipping options

    • option not available UPS Ground
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    • option not available Priority Next Day
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    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
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    Other

    • option not available International Order
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  • Review History & Profile See full Rating history

    Product & services pricing Rating 4.55/10 4.55/10
    Chance of future purchase: Rating 1.25/10 1.25/10
    Shipping & packaging: Rating 1.75/10 1.75/10
    Customer service: Rating 0.83/10 0.83/10
    Return/Replacement policy: Rating 2.22/10 2.22/10
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Verified Customer
Rating 8/10
4/5
2016-01-12

Frequent Shopper

"We come to you often as it is very convenient for us. But the last two trips have had issues. Items show in stock but are not actually available. I set the pick up to be at the pro desk and they had it at customer service and I was never notified the job was ready for pick up. I had to call to find out what was going on with our order.

The order on1/5/16 was perfect. W448215393
"



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Verified Customer
Rating 10/10
5/5
2016-01-08

"Timely delivery. The product arrive undamaged. "


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Verified Customer
Rating 10/10
5/5
2016-01-06

"Very satisfied with all of my Home Depot transactions."


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Verified Customer
Rating 10/10
5/5
2016-01-06

"you got questions they have got the answers to help with even the smallest problem you are having with your diy home projects. they have never left me down. And they do really help veterans i should know. i am one. Love Home Depot. they never give up.

Sincerly Harry M.
"


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Verified Customer
Rating 4/10
2/5
2015-12-30

"ordered two chrome grab bars 3202044125 on 12-18-15. I received 1 chrome & 1 brushed stainless bar in the same box. I had to postpone the install with my costumer. I ordered the same two grab bars again on 12-23-15 # 3202044125 and received the same mistake again 1 chrome and 1 brushed the same as before. I should not have to order 4 bars to get two that I need and than have to return the two brushed bars that I did not order. "


Rating 10/10
5/5
2015-12-30

"I am always happy with customer service here. Made finding home supplies so easy. So friendly unlike people at walmart"


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Verified Customer
Rating 10/10
5/5
2015-12-29

"Everything went as smoothly as it could. No complaints."


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Verified Customer
Rating 10/10
5/5
2015-12-26

"The order process was easy and the delivery was prompt!"


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Verified Customer
Rating 10/10
5/5
2015-12-25

"Quick and easy ordering and right to the door. No damage. Great delivery"


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Verified Customer
Rating 10/10
5/5
2015-12-23

"Overall it was fine. The checkout was slow as two associates were working together on a phone order."


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Verified Customer
Rating 10/10
5/5
2015-12-22

"very easy and shipped quickly."


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Verified Customer
Rating 10/10
5/5
2015-12-21

" the idem i bought was priced fair. they shipped it at no cost to me. i recieved it sooner than they said i would"


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Verified Customer
Rating 10/10
5/5
2015-12-21

"it was fine ..................................................................................................................."


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Verified Customer
Rating 8/10
4/5
2015-12-21

"The partial order was ready, although in the rear of the store. The products were not loaded separately (like items together), they were mixed making counting and loading difficult. The Rep never offered to count the items or assistance to load the items..."


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Verified Customer
Rating 10/10
5/5
2015-12-20

"I usually go to the local Home Depot in Placerville, CA, but I was looking for a cover for my Bull built in BBQ and could not find a cover in Placerville. I went on line and found it at HD. I actually ordered 2, so I would have an extra. In no time it was delivered to my front door. It was a perfect fit."


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