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Stores > IDSecurityOnline
  • IDSecurityOnlin IDSecurityOnline Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      10010
    •  
    • BUSINESS HOURS
      8:30am-5:30pm (EST) Monday - Friday
      GENERAL PHONE
      800-897-7024
      FAX
      888-239-4912
    • SUPPORT EMAIL
      sales@idsecurityonline.com
      SUPPORT PHONE
      800-897-7024

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.89/10 8.89/10
    Chance of future purchase: Rating 9.77/10 9.77/10
    Shipping & packaging: Rating 10.00/10 10.00/10
    Customer service: Rating 9.72/10 9.72/10
    Return/Replacement policy: Rating 9.69/10 9.69/10
Voice your opinion! Review IDSecurityOnline by clicking a star below.
Rating 10/10
5/5
2017-08-16

Customer Service - AMAZING

"The sales team at IDSecurityOnline.com were amazing to work with! They were able to assist me in matching a price I saw on Amazon and was able to provide the needed accessories to fit our needs with out any difficulty. Their team is kind and respectful and I recommend giving them a shot!"


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Verified Customer
Rating 2/10
1/5
2017-08-10

Still haven't received my order.

"I've placed my order on 7/31/2017 and still haven't received it."


Rating 10/10
5/5
2017-08-08

Fast Service!

"I'm ordering security cards. They noticed that I had previously ordered cards. They called within 30 minutes of me placing my online order to confirm the card type and the next badge number for my order. Very good service!"


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Verified Customer
Rating 10/10
5/5
2017-07-30

FAST

"ALWAY MORE FASTER THAN WE THOUGHT!"


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Verified Customer
Rating 10/10
5/5
2017-07-20

What I needed at just the right time!

"Both phone and online I found this company to be easily accessible and ready to help. Choose my product and received it quickly. Product arrived in great condition and was true to color as shown on their website. I will use them again next time I am needing their product."


Rating 10/10
5/5
2017-07-14

Ribbons for Evolis printer

"I have dealt with Joe for about a year now and everytime he's always helpful on orders that I need to place. Glad to have him around!"


Rating 8/10
4/5
2017-07-05

Strong sales but weak delivery

"I ordered on line on 7/3, item description wasn't very clear to me, I emailed support, he gave the items part numbers, that saved me time. I placed the order, got the tracking number at 2:06 pm. But until today 7/5 the tracking number still showing not even picked up by UPS. "


Rating 10/10
5/5
2017-06-26

Good customer service is hard to find anymore

"I reorder once a month , website was very user friendly ,order arrived on the date stated, great customer service I enjoy the opportunity for feedback"


Rating 10/10
5/5
2017-06-14

Encompass Supplies excellent experience

"Point, Click and Send super easy"


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Verified Customer
Rating 2/10
1/5
2017-06-05

Still waiting for someone to call me back

"Order arrived without Cards, without ribbon, basically without everything needed to start producing cards. Called customer service who took my name and number and stated that someone would call me back that afternoon, that was last Thursday, today is Monday. "


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Verified Customer
Rating 10/10
5/5
2017-05-23

Great prices, quick turnaround

"Had no issues with the website, products were easy to locate and order. Their prices beat their competitors hands-down on the items I needed, and even with using the UPS ground option, the items arrived quicker than I expected."


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Verified Customer
Rating 10/10
5/5
2017-05-22

Shout-out to Joe!

"The associate we dealt with, Joe, was an incredible resource and aid in making sure we selected the correct product for our business. He was also very willing to work with us when we needed some flexibility changes made to our order. I personally do not have much experience with IT issues or our access card system so I really appreciated the quality of customer service that was taken to make sure I was aware of the decisions we were making. Overall it was a great business experience and was a lot faster than I had anticipated.

Thank You,
"


Rating 10/10
5/5
2017-05-12

Stellar Service

"Attentive team who is extremely knowledgeable. Great prices, super fast delivery. A+++ "


Rating 10/10
5/5
2017-05-08

5 Star

"Easy ordering! I appreciate the free shipping as well!!"


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Verified Customer
Rating 10/10
5/5
2017-05-06

Highly Recommend

"Excellent customer service. Fast shipping & great prices."


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IDSecurityOnline participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 3,380 merchant members.