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Stores > InsureMyTrip.com
  • InsureMyTrip.co InsureMyTrip.com Elite Status
    • ADDRESS
      02886
    •  
    • BUSINESS HOURS
      Mon-Fri 7am-Midnight, Saturday 9am-9pm, Sunday 9am-9pm
      GENERAL PHONE
      800-487-4722
      FAX
      401-921-4530
    • SUPPORT EMAIL
      CustomerCare@insuremytrip.com
      SUPPORT PHONE
      800--487-4722

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • option not available Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.15/10 8.15/10
    Chance of future purchase: Rating 9.37/10 9.37/10
    Shipping & packaging: Rating 9.42/10 9.42/10
    Customer service: Rating 9.30/10 9.30/10
    Return/Replacement policy: Rating 8.58/10 8.58/10
Voice your opinion! Review InsureMyTrip.com by clicking a star below.
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Verified Customer
Rating 10/10
5/5
2017-05-24

Fast and easy

"either online or over the phone, choosing travel insurance was fast and easy...and affordable"


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Verified Customer
Rating 10/10
5/5
2017-05-24

Cruise-Flight Insurance

"Easy to understand and a very complete list of providers. I liked the ability to review comments."


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Verified Customer
Rating 10/10
5/5
2017-05-24

all good

"all good so far we will see"


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Verified Customer
Rating 10/10
5/5
2017-05-24

Simple and fast way to get good travel insurance

"I needed medical and evacuation travel insurance, and this site, with the assistance of some helpful staff, got it done quickly."


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Verified Customer
Rating 10/10
5/5
2017-05-24

Great customer service

"I was using the chat box to ask some policy questions. The rep on the other end called me and answered all my questions very easily over the phone. Great initiative by the rep."


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Verified Customer
Rating 10/10
5/5
2017-05-23

So Many Choices!

"I have been using Insure My Trip to shop for travel insurance for about five years. We often book cruises over a year in advance, and it makes sense to have travel insurance in place. Insure My Trip makes it so easy to choose the most reasonably priced plan that meets our particular needs the best."


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Verified Customer
Rating 10/10
5/5
2017-05-23

Site was easy to navigate

"The site was easy to use and offered a variety of choices in a large range of prices. There is also a comparison function where you can compare a number of plans side by side. I have used this site many times in the past and will continue to do so."


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Verified Customer
Rating 10/10
5/5
2017-05-23

Always east to by insurance

"I am a repeat purchaser and it is always easy to click through the menus and fields to book a trip. Great service! "


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Verified Customer
Rating 10/10
5/5
2017-05-23

I did two or three chats to obtain help.

"All worked out well set up insurance for two trips one in state and one overseas. All people that chatted answered and were very helpful.



"


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Verified Customer
Rating 8/10
4/5
2017-05-23

Easy to use

"The website is easy to use. I put in my information and was able to compare the plans. As I was checking out, a chat window popped up and the person asked if I had any questions. I didn't, but it was nice to be asked. And to know that someone was available, even on a Sunday, if I did have questions."


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Verified Customer
Rating 8/10
4/5
2017-05-23

Easy navigation

"Found the website reasonably easy to navigate. Only real negative is that I don't understand a lot of the terms and felt that the explanations didn't clear things up."

Rep reply posted May-25-2017

A rep from InsureMyTrip.com, InsureMyTrip, has responded

“Dear InsureMyTrip Customer,

Thank you for your review.

At InsureMyTrip, we pride ourselves on our customer service. All of our representatives are licensed insurance agents in all 50 states and all undergo a rigorous training program. The primary focus of our representatives is to help our customers interpret policy language. To help provide the best customer service, we offer customers assistance by Chat, Email and Phone. The best Phone Number to contact us at is (800) 487-4722 and the best email address is: customercare@insuremytrip.com.

Please feel free to contact us, if you have any questions or concerns and we would be happy to assist you.

Sincerely,

Michelle C.
Customer Care Representative”


No Avatar

Verified Customer
Rating 8/10
4/5
2017-05-23

Australia

"Everything is OK, but asking question online was difficult."

Rep reply posted May-25-2017

A rep from InsureMyTrip.com, InsureMyTrip, has responded

“Dear InsureMyTrip Customer,

Thank you for your review.

At InsureMyTrip, we pride ourselves on our customer service. To help provide the best customer service, we offer customers assistance by Chat, Email and Phone. InsureMyTrip is open 365 days a year and our hours of operation are 7a.m. to Midnight EST Monday through Friday and 9a.m. to 9p.m. EST on Saturday and Sunday. There are some complex trips that are more difficult to assist via the Chat and Email service and to ensure you are provided with not only adequate but correct coverage, there are times when phone calls are the best way to get assistance.

Please call us at 800-487-4722, if you have any questions or concerns and we would be happy to assist you. We look forward to assisting you in the future.

Sincererly,

Michelle C.
Customer Care Representative”


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Verified Customer
Rating 10/10
5/5
2017-05-23

Travel Insurance

"Simple, quick and easy. No hassles. "


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Verified Customer
Rating 10/10
5/5
2017-05-23

Good Selection

"This is a good place to compare plans and make a choice based on specific features and prices. Much better than the individual plans offered by the cruise and tour companies. "


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Verified Customer
Rating 10/10
5/5
2017-05-22

Good rates and coverage.

"First time buying travel insurance. The process was straightforward and the rate provided was great for the coverage. "


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