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Stores > JooRat
  • JooRat

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing 0.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10
Voice your opinion! Review JooRat by clicking a star below.
Rating 2/10
1/5
2015-06-25

"Did anyone pickup the racist nature of the name of this company? "

This review was modified by GaelM on June 25 2015 12:18:57 PM


Rating 2/10
1/5
2011-01-14

"Gee....took my money by charging my credit card and never received item and now it looks like it is too late to get my money back. "


Rating 2/10
1/5
2011-01-12

"Domain Name:joorat.com
Created on :3/30/2010 12:00:00 AM
Expires On 3/30/2012 12:00:00 AM
Record last Updated on 8/27/2010 1:35:02 AM

Registrant:
Webmaster Webmaster
Joo Rat, LLC
5268 Nicholson Ln Ste 153

Kensington, MD 20895
US
Phone:3018817500 Fax: 8004358589
Email: support@joorat.com

Admin:
Webmaster Webmaster
Joo Rat, LLC
5268 Nicholson Ln Ste 153

Kensington, MD 20895
US
Phone:3018817500 Fax: 8004358589
Email: support@joorat.com

Tech:
Webmaster Webmaster
Joo Rat, LLC
5268 Nicholson Ln Ste 153

Kensington, MD 20895
US
Phone:3018817500 Fax: 8004358589
Email: support@joorat.com

Billing:
Webmaster Webmaster
Joo Rat, LLC
5268 Nicholson Ln Ste 153

Kensington, MD 20895
US
Phone:3018817500 Fax: 8004358589
Email: support@joorat.com

Domain Servers:
ns3.volusion.com
ns4.volusion.com

This company is committing acts of fraud against it's customers. Please report this companies fraudulent actions to the below resources so we can get this stopped!

ic3 gov - FBI maintained Internet Crime Complaint Center -
bbb org - Better Business Bureau -
legal at volusion com - Their hosting provider to take action
- Rockville MD local authorities to file a fraud complaint
Your Attorney - Fax Joorat or mail documents to Joorat with your complaint and action

Yes I am yet another customer that has been provided nothing from this company other than a bill. Joo Rat LLC is in violation of various US Mail Order Rules established by the Federal Trade Commission Authority 15 U.S.C. 57a; 5 U.S.C. 552. Beyond that many of their practices are just plain fraud.

I highly recommend that you at least email legal volusion com to complain.
This is Joorats hosting provider and appears to be a very upstanding company whom will take matters of their IP range potentially being blacklisted due to illegal activities very seriously.
"


Rating 2/10
1/5
2011-01-11

"Awful... I ordered on 11/2/2010, waited the month long possible wait period to receive my items. Nothing was sent to me, when opening a ticket, they informed me my case was on backorder and all would be shipped within a week or so with a tracking number. A week went by, nothing. Went back to support ticket and inquired about receiving a refund on my purchase and no response for days. Now, they don't appear to even have a website up anymore. Had to dispute the charge."


Rating 2/10
1/5
2011-01-06

"Wow, I wish I had found this site before I ordered with these CROOKS! I ordered on 11/8, I was billed on 11/15.
Order confirmation says 14-21 bus days. Now is ti 1/5 and no product. I had to call Visa to dispute the charge. Do Not Order from these guys. They are CROOKS
"


Rating 2/10
1/5
2011-01-05

"Guess I dodged a bullet. Ordered on 11/21/10; they confirmed via email. Then, silence. They never charged my card, so I must have ordered as they were closing up shop. Website's down now."


Rating 2/10
1/5
2011-01-04

"these guys suck... ordered something on 11/4, lost $43 bucks. Reported them to the BBB but apparently it doesn't matter."


Rating 2/10
1/5
2011-01-03

"placed order NOV 13, they confirmed by email and provided order number. said shipping 14-21 bus days. I became concerned five weeks later when item not received. discovered web site shut down, previous telephone number is somebody else, lots and lots of negative feedback on this site and elsewhere.
In fact, I had searched the name before placing order and found relatively little bad feedback, actually reviews from a number of satisfied customers. It appears that they must have collapsed in November, 2010. BOA was good about putting credit on my VISA even before they conducted investigation.
"


Rating 2/10
1/5
2011-01-03

"Another victim of a scam here. Ordered a external hard drive in early November. Got a confirmation but then nothing. Call them and nothing. Screw the Joo. "


Rating 2/10
1/5
2011-01-03

"My item never arrived and then their site disappeared."


Rating 2/10
1/5
2011-01-03

"Placed an order on Nov. 05 2010. My VISA account was charged on Nov. 07 but nothing has arrived as of Jan. 03, 2011. Attempts to contact via phone and e-mail were unsuccessful. The website joorat.com appears to be no longer available. I have filed a dispute with VISA. Avoid this merchant!"


Rating 2/10
1/5
2011-01-03

"I had ordered 2 Thermaltake Coolant bottles and have only received one from them. I also entered a "service ticket".
checked back a few days later and instead of saying processing, it said "resolved"
I opened another ticket and told them off, then reported them to BBB of Metro Washington DC & Eastern Pennsylvania.
They could not get ahold of them either, now I see today their web site is off of the internet.
I only lost $10. I feel for the people that lost a whole lot more but the fact still remains the same, they cheated us.
"

This review was modified by jirocz on January 03 2011 11:45:51 AM

Rating 2/10
1/5
2011-01-02

"they steal your money - no response . Do not buy from them. "

This review was modified by davemath on January 02 2011 11:03:18 PM

Rating 2/10
1/5
2011-01-02

"They are in buisness to rip people off.They take your money and dont supply a product.......I finally sent them an email and they said they had cancelled my order....and to my suprise they kept my money......It is just fraud...The fraud division of the government should get involved in it"


Rating 2/10
1/5
2011-01-01

"I have the same experience as many other reviewers here. Placed an order on Oct 31. My credit card was charged immediately and the order immediately went to processing stage and couldn't be cancelled (not that I wanted it cancelled) yet I received no tracking or any other info about shipment for about 3 days at which point I decided to open a ticket. They didn't respond to that ticket for abut 3 weeks and then I opened another ticket after failing to find them on phone (voicemail box was full; so no chance of leaving a message either) to which they surprisingly responded and said they were busy moving office. It's a once in a lifetime of a thing and won't happen again. My order would ship by 25'th Nov but if I wanted to cancel I could do so. And then they went ahead and cancelled anyway. Finally I had to talk to the credit card company giving all the above information to get the refund. I can see that their website has disappeared now. Clear case of fraudulent website.

I wish I could give 0 stars.
"


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