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Stores > JustFab
  • JustFab
    • ADDRESS
      n/a
    •  
    • BUSINESS HOURS
      Available 24 hours, 7 days a week
      GENERAL PHONE
      1-866-337-0906
      FAX
      N/A
    • SUPPORT EMAIL
      Member Services
      SUPPORT PHONE
      http://www.justfab.com/fa

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • option not available Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.70/10 7.70/10
    Chance of future purchase: Rating 7.56/10 7.56/10
    Shipping & packaging: Rating 7.75/10 7.75/10
    Customer service: Rating 7.36/10 7.36/10
    Return/Replacement policy: Rating 7.14/10 7.14/10
Voice your opinion! Review JustFab by clicking a star below.
No Avatar

Verified Customer
Rating 10/10
5/5
2017-04-26

Awesome

"I love every pair of shoes I get from justfab. The return policy is amazing as well. Thanks"


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Verified Customer
Rating 4/10
2/5
2017-04-26

Everything is cheaply made.

"Everything is cheaply made. Nothing I own has lasted more than 2-3months. There have been holes in things upon arrival. Just seems to be over priced and cheaply made
But they do have better quality purses and bags. Of they just stuck to that it would be a lot better.
"


No Avatar

Verified Customer
Rating 6/10
3/5
2017-04-26

Good

"Confirmation emails were on point but I never knew when I was going to get my order, took a week. Love the shoes!"


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Verified Customer
Rating 10/10
5/5
2017-04-26

Perfect

"Love all my items, and fast delivery "


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Verified Customer
Rating 2/10
1/5
2017-04-26

Get bent

"You used to be a great site but lost your way with underhanded policies and & terrible, "local" customer service. My apologies, your team of FASHIONISTAS. I would have left a long time ago but your company made that painfully impossible "


TeliaDawson-Flater's Avatar

Verified Customer
Rating 8/10
4/5
2017-04-26

Love it

"I purchased a jacket and it fits perfectly and is super stretchy and soft. It's thin though.. Definitely a spring/summer jacket"


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Verified Customer
Rating 10/10
5/5
2017-04-26

Affordable, fun place to shop

"Always fun to shop on here. Easy, convenient, and affordable place to shop to find Trendy items especially for fashionistas like myself."


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Verified Customer
Rating 4/10
2/5
2017-04-26

Shipping

"I received a tracking number on 4/14 and on 4/25 still hadn't received my order or saw shipping movement. I called and was told my order was cancelled and they'd have to reship. Tried to cancel VIP membership and was told if I did it would cancel my order a 2nd time"


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Verified Customer
Rating 10/10
5/5
2017-04-26

Wonderful

"Love it what I wear, I will ordering it more and very comfortable to wearing. But little problem with hard time with zipper with whatever I buy it. Can be easily broken a zipper."


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Verified Customer
Rating 10/10
5/5
2017-04-26

Just Fabulouse

"I'm always satisfied with Just Fab."


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Verified Customer
Rating 10/10
5/5
2017-04-26

All good!

"Great items and it arrived early! Thanks!"


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Verified Customer
Rating 10/10
5/5
2017-04-26

Very satisfied customer

"I have been a Justfab member for a few years and I absolutely love the products. I've bought shoes, clothes, and handbags and they all exceed my expectations. "


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Verified Customer
Rating 2/10
1/5
2017-04-26

Bad!

"Did not get my package ! It somehow got lost ! "


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Verified Customer
Rating 4/10
2/5
2017-04-26

Savings is not a savings

"I was send an email and it stated that I was going to be receiving $20.00 off my next purchase but the email went no where thee links where dead and I had to call customer service 3 times to get help. After the 3rd call I actually got some assistance. After becoming an elite member in my first month. I am shocked that I had to go through all that to get savings that was not really a saving. "


No Avatar

Verified Customer
Rating 8/10
4/5
2017-04-26

Fabuuuuuuuuuuuulous

"Everything I order from JustFab for a so wonderful and I always get asked where I get my shoes or clothes. "


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