We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Newegg | browse by category or see best/worst

Stores > JustFab
  • JustFab
    • ADDRESS
      n/a
    •  
    • BUSINESS HOURS
      Available 24 hours, 7 days a week
      GENERAL PHONE
      1-866-337-0906
      FAX
      N/A
    • SUPPORT EMAIL
      Member Services
      SUPPORT PHONE
      http://www.justfab.com/fa

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • option not available Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.69/10 7.69/10
    Chance of future purchase: Rating 7.72/10 7.72/10
    Shipping & packaging: Rating 7.99/10 7.99/10
    Customer service: Rating 7.71/10 7.71/10
    Return/Replacement policy: Rating 7.39/10 7.39/10
Voice your opinion! Review JustFab by clicking a star below.
No Avatar

Verified Customer
Rating 6/10
3/5
2017-08-15

My shoes

"Shoes were great quality. Delivery was fast. Unfortunately shoes were too big. I wear an 8w. Bought an 8w. Could have wore a 7."

Rep reply posted Aug-17-2017

A rep from JustFab, Rose.C, has responded

“Hello Jessica,

We appreciate you bringing this to our attention and we sincerely apologize for any inconvenience you had with your order. We value you as a member and want to make things right! A member of member services will email you within 48 hours.

Best,
Rose”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-08-15

I love my boots

"They arrived quickly and fit perfectly. "

Rep reply posted Aug-17-2017

A rep from JustFab, Rose.C, has responded

“Hello Trecia,

Thank you for taking the time to write and share this review with others! Highly appreciated! We are more than joyous to hear that you are satisfied with your purchase. Hope to hear more of your fab-stories in the future!

XO,
Rose”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-08-15

AMAZING AS ALWAYS

"Selection is awesome and delivery was on time and amazing as always"

Rep reply posted Aug-17-2017

A rep from JustFab, Rose.C, has responded

“Hello Tandi,

Thank you! We love being able to provide a positive experience for members like you. We appreciate you taking the time to write a review!

XO,
Rose”


No Avatar

Verified Customer
Rating 6/10
3/5
2017-08-15

too early to tell.

"there is always room for improvement"

Rep reply posted Aug-17-2017

A rep from JustFab, Rose.C, has responded

“Hello Silvia,

Thank you for sharing your feedback! We always like to know what our members are thinking so we know where to improve. If you ever need anything, our member services representatives are available 24/7 at 1-866-337-0906.

Best,
Rose”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-08-15

Shipping

"Excellent! I received my package earlier than I had anticipated. Thank you "

Rep reply posted Aug-17-2017

A rep from JustFab, Rose.C, has responded

“Hello Nichools,

Great feedback! We sincerely appreciate it and we’re always happy to hear that our members are happy. Hope you have a Fabulous day!

XO,
Rose”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-08-15

"Loved my shoes especially because they got here faster then expected !!!!"

Rep reply posted Aug-17-2017

A rep from JustFab, Rose.C, has responded

“Hello Syndi,

We always strive for 100%-member satisfaction, so we are so happy to hear that you are loving your JustFab purchase! Hope to hear more from you in the future!

XO,
Rose”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-08-15

They are Just Fabulous

"From ordering shoes to receiving them I have no complaints, even got them one day early. They fit beautifully, and look very good on my feet, got lot of compliments"

Rep reply posted Aug-17-2017

A rep from JustFab, Rose.C, has responded

“Hello Vernell,

It’s great to read your feedback about JustFab, and we appreciate you taking the time to share your positive experience. We aim to provide the best services for every member!

XO,
Rose”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-08-15

Love it!

"Itemwas on time and i received then in good condition they fit perfect"

Rep reply posted Aug-17-2017

A rep from JustFab, Rose.C, has responded

“Hello Martha,

Thank you for taking the time to share your experience with others. We’re glad you’re enjoying your purchase!

XO,
Rose”


No Avatar

Verified Customer
Rating 2/10
1/5
2017-08-15

Horrible

"Horrible experience. I will never order with them again. I've mad 3 purchased with them and each order has torn up. 2 orders of shoes and a pair of jeans. Never again"

Rep reply posted Aug-17-2017

A rep from JustFab, Rose.C, has responded

“Hello Radiance,

We truly apologize about your experience! Your feedback is important and we would like to make things right. A member of member services will email you shortly to assist you.

Best,
Rose”


No Avatar

Verified Customer
Rating 4/10
2/5
2017-08-15

Justfab just isn't fab

"I have tried a few pair now and I'm done. Only a couple pair worked out. Most have been very low quality. Color choices are very limited. Worst of all the fit is hap hazard at best. The last pair I ordered were so small when I tried to put them on it ripped skin off my heel. I'm a size 7.5-8 B according to a Brannock foot measure. 3 times the size 8 regs have been this tight. Sending the shoes back and exchanging is a hassle I don't need when the shoes just aren't that fab."

Rep reply posted Aug-17-2017

A rep from JustFab, Rose.C, has responded

“Hello Tracey,

We’re sorry to hear about your recent experience with JustFab! We value your feedback and the chance to resolve any issues that our members may have. A member of our member service team will be contacting you within 48 hours to further assist you.

Best,
Rose”


No Avatar

Verified Customer
Rating 2/10
1/5
2017-08-15

They shipped my shoes and clothes to the wrong place.

"Need i say more .... they shipped my clothes and shoes to the wrong place ... now they are some place in limbo or on someone else's body."

Rep reply posted Aug-17-2017

A rep from JustFab, Rose.C, has responded

“Hello Lewann,

Please accept our sincere apologies regarding your recent purchase with JustFab. Our helpful member services team would love to assist you with any problems you had. Someone will contact you via email within 48 hours.

Best,
Rose”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-08-15

Shoes for my daughters and 1 granddaughter

"Everyone loves their Just Fab shoes and I am happy!"

Rep reply posted Aug-17-2017

A rep from JustFab, Rose.C, has responded

“Hello Beth,

We always aim to provide quality and stylish items to our valued members, so we are really glad to hear of your positive experience. Thank you! Happy shopping!

XO,
Rose”


No Avatar

Verified Customer
Rating 2/10
1/5
2017-08-15

Shoes came Damaged

"The shoes came damaged and not worth the money."

Rep reply posted Aug-17-2017

A rep from JustFab, Rose.C, has responded

“Hello Shanelle,

We’re sorry to hear about your recent experience with JustFab and we would love the opportunity to make it up to you. A member of member services will contact you shortly.

Best,
Rose”


No Avatar

Verified Customer
Rating 4/10
2/5
2017-08-15

Too big

"I ordered two pair of shoes and one is way too big other is really tight and uncomfortable. Pretty disappointed other than boots. "

Rep reply posted Aug-17-2017

A rep from JustFab, Rose.C, has responded

“Hello Carol,

We apologize for any inconvenience and will use your feedback to improve our products and service. We strive for 100% satisfaction, so a member of member services will reach out to you within 48 hours to help resolve any concerns you have.

Best,
Rose”


No Avatar

Verified Customer
Rating 4/10
2/5
2017-08-15

Still waiting to receive credit for the booties I returned.

"Would like to receive credit for the booties I returned over a week ago.
"

Rep reply posted Aug-17-2017

A rep from JustFab, Rose.C, has responded

“Hello Carolyn,

All feedback is important to us, so we appreciate the time you took to tell us about your experience. We strive to provide excellent member service, so a member of our member service team will be contacting you within 48 hours to resolve your issue.

Best,
Rose”


Learn about Our Reviews

Share JustFab's store rating

JustFab is a Merchant Member! Learn more

JustFab is a merchant member
JustFab participates as a Merchant Member, monitors feedback, and resolves issues. See all 3,382 merchant members.