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"They were true to size, adorable, and arrived quickly."
It was okay
"I was happy to receive a pair of shoes for $10 (being that I joined the vip program) but the heel I ordered was a pink, thick sandal heel. And I love it, but it came with no recrept or return option in the box. The shoe was my size but cheaply made because the front is narrow and made my toes stick out unnecessarily. And I don't know how to go about exchanging it "
"Called about vip membership. The lady explained to me I can skip a month if I'm not going to buy. Gave me a $10.00 credit since I decided to stay."
"I ordered my shoes in 8 1/2 and received size 8 1/2 and a size 7 shoe..very unhappy...and return labels should come in your box...not emailed to you...now you have to print that out...who's to say I have a printer"
Check the fine print
"After signing up, I realized there were so many specials and sales I could not use my vip credit for. Will never come back as long as this is how it's gonna be. Not to mention "free shipping" when that's absolutely not the case for customers in Alaska. "
It was Okay THIS time
"My Last delivery was on time, and on track. This delivery came late, I do not know if it was because of FedEx but they delayed my order. "
Never got my package.
"Horriable never got my package and they didn't update my tracking. "
No credit for returned items
"I have bought a lot with JustFab because I think they have cute things. With online shopping, however, you never know how things will look until you try then on. Twice I have sent in return items for credit and have not received the credit back. So I don't have the clothes or the money... I have sent several emails inquiring about what happened and have never heard back. I should completely stop using the company."
"Love it! Fits as expected. "
"Fast delivery fast delivery"
"I received my order today and all of the shoes fit me perfectly. Description was very helpful. Although it did take over 2 weeks to get them delivered..seemed like a long time to me. "
"Couldn't track package. Product was as descripted. "
Great quality on shoes and clothing
"It's taking some time with adjustments to figuring the correct size. Most shoes come in my regular size. Ever so often that size is too big and I have to exchange. Same with clothing. Some clothing fits perfect and others come in really big. Pay attention to the type of material. Material makes a difference on how your size will come out. But Justfab.com is really on top of everything on the returns and getting the correct size over to you quickly. Love the speediness and am very satisfied with the quality of the merchandise."
Love the shoes
"The experience with just fab was great love everything about them "
"Always perfect, I love my shoes every month."