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Stores > JustFab
  • JustFab
    • Address: N/A
    • Contact: Member Services
    • Phone: 1-866-337-0906
    • Customer Support: http://www.justfab.com/fa
    • Business Hours: Available 24 hours, 7 days a week
    • Fax: N/A

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • option not available Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.93/10 7.93/10
    Chance of future purchase: Rating 7.48/10 7.48/10
    Shipping & packaging: Rating 7.48/10 7.48/10
    Customer service: Rating 7.16/10 7.16/10
    Return/Replacement policy: Rating 6.88/10 6.88/10
Voice your opinion! Review JustFab by clicking a star below.
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Verified Customer
Rating 10/10
5/5
2017-03-22

Shoes

"They were true to size, adorable, and arrived quickly."

This review was modified by OliveGreenBasilisk on March 24 2017 11:45:01 PM

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Verified Customer
Rating 6/10
3/5
2017-03-22

It was okay

"I was happy to receive a pair of shoes for $10 (being that I joined the vip program) but the heel I ordered was a pink, thick sandal heel. And I love it, but it came with no recrept or return option in the box. The shoe was my size but cheaply made because the front is narrow and made my toes stick out unnecessarily. And I don't know how to go about exchanging it "

This review was modified by PaleSpringBudPtarmigan on March 24 2017 11:30:02 PM

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Verified Customer
Rating 10/10
5/5
2017-03-22

Good experience.

"Called about vip membership. The lady explained to me I can skip a month if I'm not going to buy. Gave me a $10.00 credit since I decided to stay."

This review was modified by MagicMintBovid on March 24 2017 11:15:02 PM

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Verified Customer
Rating 6/10
3/5
2017-03-22

Wrong issue

"I ordered my shoes in 8 1/2 and received size 8 1/2 and a size 7 shoe..very unhappy...and return labels should come in your box...not emailed to you...now you have to print that out...who's to say I have a printer"

This review was modified by TumbleweedGoose on March 24 2017 11:15:02 PM

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Verified Customer
Rating 6/10
3/5
2017-03-22

Check the fine print

"After signing up, I realized there were so many specials and sales I could not use my vip credit for. Will never come back as long as this is how it's gonna be. Not to mention "free shipping" when that's absolutely not the case for customers in Alaska. "

This review was modified by PaleCeruleanChimpanzee-19707 on March 24 2017 10:45:01 PM

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Verified Customer
Rating 6/10
3/5
2017-03-22

It was Okay THIS time

"My Last delivery was on time, and on track. This delivery came late, I do not know if it was because of FedEx but they delayed my order. "

This review was modified by CandyPinkWoodchuck on March 24 2017 10:30:01 PM

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Verified Customer
Rating 2/10
1/5
2017-03-22

Never got my package.

"Horriable never got my package and they didn't update my tracking. "

This review was modified by BlueGrayEagle on March 24 2017 10:00:01 PM

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Verified Customer
Rating 2/10
1/5
2017-03-22

No credit for returned items

"I have bought a lot with JustFab because I think they have cute things. With online shopping, however, you never know how things will look until you try then on. Twice I have sent in return items for credit and have not received the credit back. So I don't have the clothes or the money... I have sent several emails inquiring about what happened and have never heard back. I should completely stop using the company."

This review was modified by MelonReptile on March 24 2017 09:45:01 PM

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Verified Customer
Rating 10/10
5/5
2017-03-22

Jacket

"Love it! Fits as expected. "

This review was modified by RaspberryPinkEel on March 24 2017 09:45:01 PM

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Verified Customer
Rating 10/10
5/5
2017-03-22

Excellent

"Fast delivery fast delivery"

This review was modified by YellowSalmon on March 24 2017 09:30:01 PM

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Verified Customer
Rating 8/10
4/5
2017-03-22

Very good!

"I received my order today and all of the shoes fit me perfectly. Description was very helpful. Although it did take over 2 weeks to get them delivered..seemed like a long time to me. "

This review was modified by PiggyPinkSwordtail on March 24 2017 09:30:01 PM

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Verified Customer
Rating 8/10
4/5
2017-03-22

Justfab

"Couldn't track package. Product was as descripted. "

This review was modified by LilacBoar on March 24 2017 09:30:01 PM

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Verified Customer
Rating 8/10
4/5
2017-03-22

Great quality on shoes and clothing

"It's taking some time with adjustments to figuring the correct size. Most shoes come in my regular size. Ever so often that size is too big and I have to exchange. Same with clothing. Some clothing fits perfect and others come in really big. Pay attention to the type of material. Material makes a difference on how your size will come out. But Justfab.com is really on top of everything on the returns and getting the correct size over to you quickly. Love the speediness and am very satisfied with the quality of the merchandise."

This review was modified by SalmonPinkCrawdad on March 24 2017 09:15:01 PM

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Verified Customer
Rating 10/10
5/5
2017-03-22

Love the shoes

"The experience with just fab was great love everything about them "

This review was modified by BrightGreenPeacock on March 24 2017 09:15:01 PM

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Verified Customer
Rating 10/10
5/5
2017-03-22

xoxoxoxoxo

"Always perfect, I love my shoes every month."

This review was modified by AureolinBarracuda on March 24 2017 09:00:02 PM

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