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Stores > JustFab
  • JustFab
    • ADDRESS
      n/a
    •  
    • BUSINESS HOURS
      Available 24 hours, 7 days a week
      GENERAL PHONE
      1-866-337-0906
      FAX
      N/A
    • SUPPORT EMAIL
      Member Services
      SUPPORT PHONE
      http://www.justfab.com/fa

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • option not available Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.70/10 7.70/10
    Chance of future purchase: Rating 7.72/10 7.72/10
    Shipping & packaging: Rating 8.04/10 8.04/10
    Customer service: Rating 7.67/10 7.67/10
    Return/Replacement policy: Rating 7.42/10 7.42/10
Voice your opinion! Review JustFab by clicking a star below.
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Verified Customer
Rating 10/10
5/5
2017-06-25

Gingham bliss

"Received my two pairs of gingham checked pumps for summer wear, and love them both. Great for work, or a summertime party!!"


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Verified Customer
Rating 2/10
1/5
2017-06-25

WRONG SIZE!

"I ordered a size 10 and what I got was way too small. I am very disappointed and doubt I will buy from you again. "


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Verified Customer
Rating 6/10
3/5
2017-06-25

Told me the wrong size in which I needed to order. Sandals are way to big. Now I have to return them and not sure how

"Ok I dont really care for the customer service"


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Verified Customer
Rating 10/10
5/5
2017-06-24

Fabulous!

"Love my just Fab Flats ❤️❤️❤️"


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Verified Customer
Rating 6/10
3/5
2017-06-24

Eh.

"Unable to skip the month once, it literally did not work. And the credit was annoying to deal with. The last purchase, a pair of shoes, are way to wide/slightly larger fit than most other 7 1/2 shoes making it impossible to wear them. In all honesty, I haven't even attempted to exchange them due to dreading the process with this company. I think their stuff is cute, but that they just want more money than what it's worth."


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Verified Customer
Rating 10/10
5/5
2017-06-24

Great on time service

"Service is all great wonder and excellent "


CarmenFlack's Avatar

Verified Customer
Rating 8/10
4/5
2017-06-24

just fab shoes are comfortable and true to fit

"just fab informed me that an item was delayed I expected a few days but it was the very next day that my purchase was sent. great service"


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Verified Customer
Rating 10/10
5/5
2017-06-24

Always great

"Love the items I ordered. I always have a great experience with just fab. "


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Verified Customer
Rating 10/10
5/5
2017-06-24

Loved them fit perfectly

"Was the best right size got here just in time "


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Verified Customer
Rating 10/10
5/5
2017-06-24

Efficient

"Received products on time"


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Verified Customer
Rating 10/10
5/5
2017-06-24

Great price, great product

"Easy to browse the site, great selection and affordable prices."


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Verified Customer
Rating 2/10
1/5
2017-06-24

Bad business tactics

"The entire membership process is totally dishonest. It is not very well explained, and it's very confusing. You shouldn't automatically charge someone money every month if they don't want to buy something. I also hate that I had to speak to a customer service person to cancel the membership. Why couldn't I just do it myself? ALSO. The customer service person didn't speak English well. And she argued with me the whole time about canceling. This was after waiting an hour just to speak to someone to cancel my membership. JustFab is dishonest and a pain. "


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Verified Customer
Rating 10/10
5/5
2017-06-24

Excellent, I love it, I am always satisfied with my purchases

"I met them through fb and I entered the page and I fell in love with the variety of articles but more of the offers, so I followed them in instagram"


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Verified Customer
Rating 6/10
3/5
2017-06-24

Meh

"My delivery took about 7-8 days to be delivered which wasn't the original estimated delivery time. However, when I opened the box a pair of shoes was outside of the shoe box. I understand those things happen while in transition. I was just a little discouraged that the shoes were delayed. However, I did appreciate the email informing me that the shoes would be delayed in delivery. I'd rate more of a 3.8 rather than just a 3 I guess lol"


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Verified Customer
Rating 4/10
2/5
2017-06-24

Customer service

"Tried to use the live chat and the person exit the conversation, and was no help at all "


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