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Stores > JustFab
  • JustFab
    • ADDRESS
      2301 Rosecrans Avenue
      El Segundo, CA US
      90245
    •  
    • BUSINESS HOURS
      Available 24 hours, 7 days a week
      GENERAL PHONE
      1-866-337-0906
      FAX
      N/A
    • SUPPORT EMAIL
      Member Services
      SUPPORT PHONE
      http://www.justfab.com/fa

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • option not available Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.68/10 7.68/10
    Chance of future purchase: Rating 7.64/10 7.64/10
    Shipping & packaging: Rating 7.83/10 7.83/10
    Customer service: Rating 7.65/10 7.65/10
    Return/Replacement policy: Rating 7.34/10 7.34/10
Voice your opinion! Review JustFab by clicking a star below.
No Avatar

Verified Customer
Rating 10/10
5/5
2017-09-20

Love it

"Thanks for the new plus line... Specially the wide shoes..."

Rep reply posted Sep-21-2017

A rep from JustFab, Daniel.M, has responded

“Hello Eileen,

We are happy your items are a perfect fit! Hope you have a fabulous day! We are glad you are enjoying our products! We are sure you look fabulous!

XO,

Daniel


No Avatar

Verified Customer
Rating 8/10
4/5
2017-09-20

Good fit and style but quality of materials less than I expected

"Good fit (difficult to do for me) and style but quality of material less than I expected"

Rep reply posted Sep-21-2017

A rep from JustFab, Daniel.M, has responded

“Hello Sarah,

We appreciate you bringing this to our attention and we sincerely apologize for any inconvenience you had with your order. We value you as a member and want to make things right! A member of member services will email you within 48 hours.

Best,

Daniel


No Avatar

Verified Customer
Rating 10/10
5/5
2017-09-20

Pleasantly surprised :)

"I understood the timing was bad because of all the natural disasters occurring recently. But once I received my boots I was beyond excited at how good the quality was for the pricing. I will most definitely shop with JustFab again! Thank you!"

Rep reply posted Sep-21-2017

A rep from JustFab, Daniel.M, has responded

“Hello Katherine,

Thanks for your awesome feedback! We always strive to provide stylish, affordable items for Fabshionistas like you!

XO,

Daniel


No Avatar

Verified Customer
Rating 10/10
5/5
2017-09-20

Awesome!!!

"Shoes are nicer than what I expected."

Rep reply posted Sep-21-2017

A rep from JustFab, Daniel.M, has responded

“Hello Eileen,

Thank you for taking the time to share your experience with others. We’re glad you’re enjoying your purchase!

XO,

Daniel


No Avatar

Verified Customer
Rating 10/10
5/5
2017-09-20

Very easy and quick shipping

"Ordered during a holiday sale and I still received my items quickly and and everything was correct."

Rep reply posted Sep-21-2017

A rep from JustFab, Daniel.M, has responded

“Hello Emily,

Thank you! We love being able to provide a positive experience for members like you. We appreciate you taking the time to write a review!

XO,

Daniel


No Avatar

Verified Customer
Rating 10/10
5/5
2017-09-20

Great

"My boots were delivered on time and I was notified when they shipped."

Rep reply posted Sep-21-2017

A rep from JustFab, Daniel.M, has responded

“Hello Taylor,

We strive to provide all of our members with excellent service! Thanks for the amazing review!

XO,

Daniel


No Avatar

Verified Customer
Rating 10/10
5/5
2017-09-20

Love!!!!!

"They fit great, they're comfy, and they're cute, duh!! "

Rep reply posted Sep-21-2017

A rep from JustFab, Daniel.M, has responded

“Hello Madison,

Thank you for taking the time to share your experience with others. We’re glad you’re enjoying your purchase!

XO,

Daniel


No Avatar

Verified Customer
Rating 10/10
5/5
2017-09-20

Best

"Experience was so good, love my products



"

Rep reply posted Sep-21-2017

A rep from JustFab, Daniel.M, has responded

“Hello Nimra,

Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our customers.

XO,

Daniel


No Avatar

Verified Customer
Rating 2/10
1/5
2017-09-20

Takes too long to get

"I placed my order on September 6th and as of today September 20 I still have not received it. Can't exactly rate something I never got!"

Rep reply posted Sep-21-2017

A rep from JustFab, Daniel.M, has responded

“Hello Kristina,

We truly apologize about your experience! Your feedback is important and we would like to make things right. A member of member services will email you shortly to assist you.

Best,

Daniel


No Avatar

Verified Customer
Rating 10/10
5/5
2017-09-20

"Shopping made easy with decent delivery times"

Rep reply posted Sep-21-2017

A rep from JustFab, Daniel.M, has responded

“Hello Kelly,

It’s great to read your feedback about JustFab, and we appreciate you taking the time to share your positive experience. We aim to provide the best services for every member!

XO,

Daniel


No Avatar

Verified Customer
Rating 6/10
3/5
2017-09-20

Broken zipper

"My package came 2 days early which I was super excited about. There zipper on one of the pants was getting when I took it out the plastic and both pairs are too long. I'm super bummed about the broken zipper though. Otherwise, they're great. I would love it if you guys would as"short"sizes. "

Rep reply posted Sep-21-2017

A rep from JustFab, Daniel.M, has responded

“Hello Jessica,

We appreciate you bringing this to our attention and we sincerely apologize for any inconvenience you had with your order. We value you as a member and want to make things right! A member of member services will email you within 48 hours.

Best,

Daniel


No Avatar

Verified Customer
Rating 10/10
5/5
2017-09-20

"Just fab has never disappointed me!! The items are always very good quality. Highly recommend!!"

Rep reply posted Sep-21-2017

A rep from JustFab, Daniel.M, has responded

“Hello LaToya,

We are happy you are enjoying the quality of our items! Hope you have a fabulous day!

XO,

Daniel


No Avatar

Verified Customer
Rating 4/10
2/5
2017-09-20

Delays!

"Took over 2 weeks from when I ordered my shoes until they actually shipped and now my shipment has taken just as long to arrive."

Rep reply posted Sep-21-2017

A rep from JustFab, Daniel.M, has responded

“Hello Brittany,

We truly apologize about your experience! Your feedback is important and we would like to make things right. A member of member services will email you shortly to assist you.

Best,

Daniel


No Avatar

Verified Customer
Rating 10/10
5/5
2017-09-20

Just Awesome

"Great Shoes Excellent Fit"

Rep reply posted Sep-21-2017

A rep from JustFab, Daniel.M, has responded

“Hello Rebecca,

We are happy your items are a perfect fit! Hope you have a fabulous day! We are glad you are enjoying our products! We are sure you look fabulous!

XO,

Daniel


No Avatar

Verified Customer
Rating 10/10
5/5
2017-09-20

Fast!

"I received my boots much quicker than anticipated and they are perfect!"

Rep reply posted Sep-21-2017

A rep from JustFab, Daniel.M, has responded

“Hello Bailey,

We strive to provide all of our members with excellent service! Thanks for the amazing review!

XO,

Daniel


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