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Stores > L'Occitane
  • L'Occitane

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    • ADDRESS
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    • BUSINESS HOURS
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      GENERAL PHONE
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      FAX
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    • SUPPORT EMAIL
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      SUPPORT PHONE
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    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 10.00/10 10.00/10
    Chance of future purchase: Rating 10.00/10 10.00/10
    Shipping & packaging: Rating 10.00/10 10.00/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: Rating 10.00/10 10.00/10
Voice your opinion! Review L'Occitane by clicking a star below.
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Verified Customer
Rating 10/10
5/5
2014-09-11

"The order was prompt and packed properly. "



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Verified Customer
Rating 2/10
1/5
2014-09-11

"Website is/was a nightmare. Tried to use 20% discount. Getting ready to checkout, I went back to look at something else on the site. When I came back checkout, discount was no longer there and when I attempted to re-enter discount code, was told it had already been redeemed.
Next day I saw my basket still had item and now the 20% discount had been applied. I went ahead and purchased and was charged FULL PRICE!
I am currently communicating with Customer Service and have been told I will receive the 20% credit, Credit card has been charged full price. I have yet to receive the credit.
"


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Verified Customer
Rating 10/10
5/5
2014-09-11

"Love your product, love how easy it is to refill!"


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Verified Customer
Rating 10/10
5/5
2014-09-11

"Great service! Great products!! Love Love Love:)"


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Verified Customer
Rating 10/10
5/5
2014-09-11

"I am pleased with the order."


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Verified Customer
Rating 10/10
5/5
2014-09-11

"love the product and the order process was excellent"


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Verified Customer
Rating 8/10
4/5
2014-09-11

"Shipping was very prompt. Love the smell of the product, shampoo. "


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Verified Customer
Rating 10/10
5/5
2014-09-11

"the web site does not always work correctly; however the products are fabulous!"


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Verified Customer
Rating 10/10
5/5
2014-09-11

"PERFECT FAST SHIPPING. Give my referral to this seller"


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Verified Customer
Rating 10/10
5/5
2014-09-11

"the delivery was very efficient, and I already know and love the products.

I also enjoyed getting free sample just as if I had bought at a regular store.
"


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Verified Customer
Rating 10/10
5/5
2014-09-11

"My order arrived on time and was exactly what I wanted and expected it to be."


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Verified Customer
Rating 10/10
5/5
2014-09-11

"Everything I ordered came to my home beautifully wrapped and packaged. Delivery was surprisingly quick. The products of course are the best! "


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Verified Customer
Rating 10/10
5/5
2014-09-11

"you have great products and a great store

love to visit and I purchase frequently - onlline service is fast
"


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Verified Customer
Rating 10/10
5/5
2014-09-11

"Have always been impressed with L'Occitane service. I placed my order on a Tuesday and received it that Thursday! Can't get much better than that! Love my L'Occitane!"


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Verified Customer
Rating 10/10
5/5
2014-09-11

"Good as usual, would like to try more."


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