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Stores > Lens.com
  • Lens.com Lens.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      63353
    •  
    • BUSINESS HOURS
      Mon to Fri (7:00 AM to 9:00 PM CST)Sat (8:00 AM to 4:00 PM CST)
      GENERAL PHONE
      1-800 LENS.COM (536-7266)
      FAX
      1-573-754-5200
    • SUPPORT EMAIL
      Service@Lens.com
      SUPPORT PHONE
      1-800 LENS.COM (536-7266)

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.15/10 9.15/10
    Chance of future purchase: Rating 9.23/10 9.23/10
    Shipping & packaging: Rating 9.2/10 9.2/10
    Customer service: Rating 8.66/10 8.66/10
    Return/Replacement policy: Rating 8.55/10 8.55/10
Voice your opinion! Review Lens.com by clicking a star below.
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Verified Customer
Rating 10/10
5/5
2017-08-16

Great price & service with super fast shipping!

"Awesome transaction. Super fast shipping."


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Verified Customer
Rating 8/10
4/5
2017-08-16

Shopping made easier

"Prescription hadn't changed since I last ordered. I Attached my new script, and received confirmation order was placed. Also received them a week earlier than promised."


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Verified Customer
Rating 10/10
5/5
2017-08-16

Awesome company and products.

"Lens.com is the best place to purchase all your contact lens needs. No gimmicks, no lies like www.coastal.com who said they price match guarantee ANYONE. Why wouldn't they price match lens.com? Cause they are liars! Lens.com is hands down the most affordable contact lens seller online. No one can beat them!"


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Verified Customer
Rating 10/10
5/5
2017-08-15

Excellent

"Placed my order no problems. Verify my rx and received my lens in no time. Price was great . The cost for 2 boxes was what 1 box at Sam's Club would cost. "


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Verified Customer
Rating 10/10
5/5
2017-08-15

So easy to deal with

"I didn't even have a copy of my prescription but Lens.com got it for me and shipped the lenses I ordered in just a couple days. So easy and so much less expensive. I ordered the name brand lens and got it for substantially less than the store brand they were trying to sell me at the eye doctor. I refuse to play their games. "


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Verified Customer
Rating 10/10
5/5
2017-08-15

Excellent

"Fast shipping, lens come nice"


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Verified Customer
Rating 10/10
5/5
2017-08-15

Perfect

"Easy website and delivered as promised. Thanks for the savings and great service"


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Verified Customer
Rating 10/10
5/5
2017-08-14

Great service!!!

"Very helpful with my contac lens order. Shipped very fast. Would highly recommend"


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Verified Customer
Rating 10/10
5/5
2017-08-11

Great, hoping for a fast rebate too!

"Great...easy, quick, hoping for a fast rebate!"


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Verified Customer
Rating 8/10
4/5
2017-08-11

Easy

"It was quick and easy to order"


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Verified Customer
Rating 10/10
5/5
2017-08-10

Fast and Cheap

"So far so good. Received order quickly. Prices are almost too good to be true. Thank you."


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Verified Customer
Rating 10/10
5/5
2017-08-10

5 starQuality

"Ordered my contacts got them back in a few days... I also had a friendly sales Rep "


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Verified Customer
Rating 10/10
5/5
2017-08-10

Excellent experience

"I was a little worried when I first read some reviews. However, ordering was simple. Delivery was super fast. Overall an excellent experience and I will definitely order from them again. "


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Verified Customer
Rating 10/10
5/5
2017-08-10

Fast and easy!

"I will be a repeat customer! :-)"


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Verified Customer
Rating 10/10
5/5
2017-08-08

No more need to hassle with big warehouse stores

"I have bought my contacts from Costco for nearly a decade, putting up with frequent less than friendly, rushed customer "service," long lines, grab-a-number and wait times, and the unreliable "we'll call you when your contacts arrive" response (usually I end up calling after two weeks of no response), AND I still had to go through the Costco crowd to pick up my already paid for contacts. Also, they told me I could not order more than 2 boxes beyond a year supply, even though I told them clumsy me knocked some boxes into the toilet. I have put up with all this because I thought they had the best prices. Thank goodness I was wrong and found Lens.com. Best prices and fast shipping to my door!!! My life would have been so much easier if I had found Lens.com sooner! "


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