We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Newegg | browse by category or see best/worst

Stores > Lensauthority.com

Ratings & Trust

Your trust is our top concern

Did you know businesses can't pay to alter or remove their reviews from ResellerRatings. When merchants become a merchant member, they have the ability to survey their customers, however cannot ask for positive reviews. Find out how our ratings for a business is calculated. Learn more.

×

Organizing your Reviews

You can now organize your reviews and your content. Click on the button to start tagging your reviews. When you press enter, you'll automatically add a tag. To delete a tag, simply press . When you start organizing and tagging your reviews you'll be able to start searching by your tag categories, get notifications when content is added to the category and soon, get insights on those categories. You'll be able to pull analytics across various keyword tags! Manage your Tags here.

  • Lensauthority.c Lensauthority.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: n/a
    • Contact: support@lensauthority.com
    • Phone: (901) 654-2140
    • Customer Support: (901) 654-2140
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • checkmark icon FedEx Ground
    • checkmark icon FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.95/10 8.95/10
    Chance of future purchase: Rating 9.75/10 9.75/10
    Shipping & packaging: Rating 10.00/10 10.00/10
    Customer service: Rating 9.75/10 9.75/10
    Return/Replacement policy: Rating 10.00/10 10.00/10
Rating 10/10
5/5
2016-05-04

No worries!

"Legit seller, fast reply and reliable!
Customer service is ??!
"


Rating 10/10
5/5
2016-05-02

Plus rating for Lens Authority

"These guys rate photo gear accurately....

I've gotten several lenses and assorted other gear and have been pleased!
"


Rating 10/10
5/5
2016-04-12

Dear Lens Authority, I love you and I don't care who knows it

"For those of us who enjoy a bargain, check out Lens Authority. I've ordered a couple of used lenses from them and their quality control depart completely undersells the equipment. I've ordered something that was stated to be in "good" condition, but when I received the item it was in excellent to near new condition. After jumping for glee after the FedEX guy left, I inspected and inspected and figured they must have sent me a better lens then what I paid for, but that was not the case.

I'd recommend them to anyone who is a thrifty photographer. The items ship fast, usually with all the original stuff included. You can't go wrong with their gear. Their quality control is what really sets them apart from any re-seller I've used.
"


Rating 10/10
5/5
2016-04-04

Great value and service

"LensAuthority is a pleasure to deal with. Equipment is often in better than new condition as it has been thoroughly checked and serviced."


Rating 10/10
5/5
2016-03-23

Great reseller!

"Purchased a video camera, sight unseen from this site, it came on time and in exactly the condition described on their website. I didn't expect there to be a camera case included, but there was, and its in very good shape considering its probably the case that belonged to the previous owner. Overall I am extremely happy with my purchase and have already championed this site to coworkers when they asked where I got the camera. Will definitely do business here again. Also as an aside, I rather enjoyed their witty email templates, they don't go so far as to be unprofessional, but they're silly enough to be unique."


Rating 10/10
5/5
2016-03-22

Great Re-seller

"This is a very good website if you are looking to buy used camera lenses. The purchase process went very smoothly and I had my lens when I expected to get it. Their lens rating system is impeccable and they actually tend to be overly critical of their lenses meaning that they under rate lenses that are in amazing condition.
I would definitely recommend this website. Great experience.
"


Rating 10/10
5/5
2016-03-20

smooth as silk

"I ordered a used Nikon d7200 and a used Sigma 17-50 HSM OS from Lens Authority. During this transaction I spoke (over the phone) with Michael, who was exceedingly polite and helpful. I asked Michael to double-check that this particular camera and this particular lens had no connection or communication snafus, and he and his colleagues at Lens Authority obliged.

The camera and lens were placed in a carefully packaged box. (Had Grandma's china been in that box, not a teacup or saucer would have been chipped or damaged in any way.)

The camera and lens arrived at the house very promptly (thank you FedEx).

The camera and lens work flawlessly. They take beautiful pictures together.

Overall, this transaction could not have gone more smoothly.

In light of this very positive experience, I give Lens Authority, Michael, and his colleagues the strongest possible recommendation.


"


Rating 10/10
5/5
2016-03-03

Better than advertised!

"The advertisement said excellent cosmetics and then glass passed. Everything overall was amazing!!! I am so in love with the lens. The staff were extremely friendly and the lens shipped here in an insanely fast amount of time. I am so glad i decided to shop with Lens Authority and will be buying again from these guys! Thank you again from a new customer!!!!!"

This review was modified by tkhan6996 on March 14 2016 06:58:49 PM

Rating 10/10
5/5
2016-03-01

Renowned Reseller!

"LensAuthority has become my go-to for all camera equipment! Their quick service, knowledgable staff, and rating system has amazed me. Everything I have purchased is in great condition and is optically excellent, even though it had been rated it as merely passable. I can't imagine the condition of the equipment they rate as "Excellent"!"


Rating 10/10
5/5
2016-02-24

Awesome-sauce!!

"Bought the Nikon Df as a backup camera to my other full frame Nikon. Was a bit nervous buying used but after reading great reviews and doing my homework, I made the plunge. And I'm so glad I did! The camera arrived as described, shoot it exceeded my expectations! It looks like the battery charger was used more than the camera itself! Great packaging and shipping. Would definitely recommend using this company! I'm so excited and in love with this camera already. "


Rating 10/10
5/5
2016-02-01

Best site ever

"Definitely would buy again!"


Rating 10/10
5/5
2016-01-29

graciously permitted a return with no shipping cost to me

"We were unaware that Lens Authority sold all used equipment. We happened upon a camera battery via a google search, and the price looked great. When it arrived we could tell it was used --then looked at website and found out that everything they sell is used. I spoke with Connie at Lens Authority who was very gracious about it, and she sent me a return shipping label and promptly credited my account. Lens Authority was very good to work with!"


Rating 10/10
5/5
2016-01-04

"I ended up returning the item for reasons unrelated to quality.
I must comment on their customer service. Its excellent; quick responses, always looking to help, always detailed. They were kind enough to walk me through the return and pay for the return shipping. I trust Lens Authority completely and highly recommend it.
"

This review was modified by qureshi on January 04 2016 08:54:00 AM

Rating 10/10
5/5
2015-12-19

"probably the 5th or 6th time i've purchased a lens from Lensauthority ranging from $250-$3000 and every product has been excellent. "


Rating 10/10
5/5
2015-12-10

"I ordered a used Tamron 70-200 rated to be in "good" condition with "excellent" glass. The lens was delivered quickly and the condition of the lens exceeded my expectations and I'd have rated it excellent. The order had one minor problem in that the lens hood would not snap into place in the reverse position. All it took was a single request and a replacement was shipped out immediately. They have a responsive and "no hassle" service team and I'll look to them again for a future purchase."

This review was modified by TomIrwin on December 10 2015 12:20:18 PM

Learn about Our Reviews

Share Lensauthority.com's store rating

Lensauthority.com is a Merchant Member! Learn more

Lensauthority.com is a merchant member
Lensauthority.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 3,443 merchant members.