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Stores > My-Cuban-Cigars.com
  • My-Cuban-Cigars

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

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    • option not available American Express
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  • Review History & Profile See full Rating history

    Product & services pricing 0.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10
Voice your opinion! Review My-Cuban-Cigars.com by clicking a star below.
Rating 10/10
5/5
2012-09-18

"Easy to order, and very quick customer service, I have enjoyed an authentic Montecristo No. 2 and Cohiba Siglo 4 and have put the rest to sleep in my humidor to get some age. Definately recommend to anybody who wants to make sure they get the real thing."



Rating 10/10
5/5
2012-08-28

"Amazing, I have had multiple orders with My cuban and they always come through. Always perfect condition, always authentic. Last night i smoked one of the Cohiba Maduro Genios and i have to say i think i just had the best cigar of my life!!! Wonderful website, im hooked for life."


Rating 10/10
5/5
2012-08-19

"Seemed like a good idea to order some 'genuine' Cuban cigars online for a friend's birthday present so I thought I'd put in a small order as a test run. To my surprise, the order came within a few weeks to Australia, and even though it was inspecetd by customs, the cigars were delivered to my front door. Even more surprising was the excellent packaging and I was impressed that the cigars were truly genuine Cubans! Smoked a few already and they are fantastic. Will definitely order many more with confidence. Many thanks!"


Rating 10/10
5/5
2012-08-16

"Received my cigars quick and package well great prices and fast shipping will buy from again also authentic enjoy"


Rating 10/10
5/5
2012-07-19

"My Cohiba order was so exciting! I got them as a birthday present for a friend, and he's been raving about them ever since - so I had to get some for myself. The website was easy to navigate, and customer-friendly, the customer service representatives were patient I definitely recommend them."


Rating 10/10
5/5
2012-05-22

"I have been dealing with Sonya and the fine people at my- Cuban since the beginning! Always,I say always provide an outstanding product and excellent service. I have and will give their name as the place to go for fine authentic Cubans at a good price and unheard of service."


Rating 10/10
5/5
2012-05-16

"My order got seized by customs, and while the customer service was good, I was still out $250 and didn't have any cigars to show for it. Eventhough they claim to guarantee delivery all over their website, they do not offer an option to reship cigars if they are seized. They refund your cc 50% of the purchase price and send you on your way. Sounds like others have had some luck with getting their cigars from this comany, unfortunately I am not one of them.
Addendum (07/17/2012)...Just recieved my cigars and they are as good if not better than expected, a thing of absolute beauty! It only took 4 days from Switzerland for them to get to Northwest US. I was just down in Cabo and couldn't find these cigars, yet Sonya and My-Cuban-Cigars.com were just able to ship this limited production cigar right to my door. I have no question in my mind that they are 100% authentic and they reshipped them as a thank you for giving some customer feekback. Sonya and MCC obviously care 100% about customer service and I can guarantee I will be doing business with them in the future and referring all my friends to them as well!!!
"


Rating 10/10
5/5
2012-05-03

"I've ordered from my-cuban-cigars.com twice now, and each time I"ve gotten a quality, authentic product in 5 days. Yes, from Zurich to the US in 5 days! Everything is packaged professionally and vacuum sealed for freshness. Most recently, completing my order required contacting customer service. Very friendly people, easy to work with and quick to respond to emails.

Basically 5-star products, fast shipping and 5-star customer service. Don't hesitate one bit to order from my-cuban-cigars.com!
"


Rating 10/10
5/5
2012-04-02

"All I can say is "wow!" these guys are all you would hope them to be! With the reality of all the scams, counterfeits and just poor service, I placed my first order with considerable trepidation. After they came through with flying colors I was really happy to be placing my next order!

My-Cuban-Cigar is the real deal.
"


Rating 10/10
5/5
2012-03-15

"I have been buying from My Cuban Cigars for over 3 years, and I am consistently thrilled with the service! The delivery has never taken more than 2 weeks, and the last several have arrived in less than 7 days And to sweeten the deal, they even offer a discount when you use American Express, unlike any other merchant anywhere! You can try the others, but you will be sorry. My Cuban Cigars is the real thing! Trust no other! "


Rating 10/10
5/5
2012-02-29

"Have been using for two or three years now. Have placed 20+ orders and when I have had issues (1 or 2 times max in all this time) the problem was swiftly resolved by their excellent customer service. Emails and inquiries are usually replied to within 24 hours. They have a broad choice of cigars, great prices (better than in most European or Caribbean stores), and a reliable delivery system. Packaging is always very accurate, well sealed and padded. They ship worldwide, so even when I travel, I can get my order where I am. Highly recommended."


Rating 10/10
5/5
2011-12-29

"My cigars were delivered in the timeframe specified and in great shape! This is a great place to order high end cigars"


Rating 10/10
5/5
2011-12-06

"Ordered from my Cuban cigar the package came in five days and in perfect condition and smoked just like the Cuban I got in a LCDH great customer service got three comformation emails .I did my research about seals and packging and all were perfect watermark was present on warranty seal under black light, stamp on back of box was seared in not stamped all the correct writings were in the seal under a magnified had warranty paper in box all cigars were uniform in color size and shape with triple caps. I even cut one open and the tabacco was folded all one big piece accordion style fold, frim to the touch no soft spots and of course the taste was spot on. I will be ordering alot more"


Rating 10/10
5/5
2011-11-04

"At first I was very apprehensive about ordering cigars online. However, with the plethora of services provided by My Cuban Cigars... including discussion forums, guarantee of authenticity/delivery, and lightning fast customer service... I was swayed to place an order. Shipping is fast, and the packaging used is exceptional. I could not have wished for a better experience, and with the prices on offer my hobby just got a LOT cheaper. Thank-you My Cuban Cigars!!!"


Rating 10/10
5/5
2011-09-27

"I wouldn't be much of a cigar aficionado if I didn't have some Habanos in my humidor for special occasions. To that end you can not do any better then getting your cuban cigars from MCC! Fast service at moderate prices; they simply are the best!"


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