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Stores > Njaccessory.com
  • Njaccessory.com

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  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.13/10 8.13/10
    Chance of future purchase: Rating 5.31/10 5.31/10
    Shipping & packaging: Rating 5.94/10 5.94/10
    Customer service: Rating 5.56/10 5.56/10
    Return/Replacement policy: Rating 5.00/10 5.00/10
Voice your opinion! Review Njaccessory.com by clicking a star below.
Rating 10/10

Please to do business with NJ Accessory

"I was skeptical to make my purchase when i saw this website because one is not sure about the company, service etc. As i was buying an expensive DSLR i wanted to be sure where i buy it from. Amazon has been my favourite place. I gave it a shot and called the customer service. I was connected with a gentleman names Dave. I was impressed by the way he handled all my queries and after few minutes of discussion i was convinced to by my next camera with this company. I placed my order and the item was delivered on time.
I would definitely recommend anyone to this company. Great service.

Rating 10/10


"A company that has competitive prices and employees that know what there talking about!
What a pleasure buying from a company that does what they say and stands behind there product.
Fantastic I say!

Rating 10/10

"I ordered a Nikon D610 for my husband for Christmas and chose the Layaway plan. Unfortunately my family had a tragedy happening and I decided to hold off on the purchase. I contacted the rep by Instant Message to get information on how I would cancel my order. The rep was so helpful and understanding and took care of my cancellation while we talked on IM. This was the first time I ordered from NJ and even though I had to back out on my order I received nothing but kind words and respect. I will return for sure. Thank you Nj and thank you Victor. "

Rating 8/10

"Read to end ! Altho when I placed the order for the camera the website said there were 11 available, I received a phone call saying it is out of stock. When I objected to the website having put up false info, the agent insulted me and was rude. HOWEVER the MD called me
and he was super nice and really genuine about trying to get me the product from whoever, whatever vendor had it in stock -- even saying he'd make up some of the cost difference to reduce the pain of having to pay more . I ended up wanting to support his biz and buy it from
him ( except it's not in stock) .

Rating 10/10

"I’ve made two purchases from NJ Accessory. Both orders were for a Nikon D610 at a very fair price. On the second order I thought that I needed expedited shipping, so I called to place the order. The representative that I spoke with, Victor, provided great customer service and offered genuine and honest feedback. It turned out that I did not need to expedite the order which arrived on my doorstep 2 days after the order was paid for. Both cameras have been perfect, arrived brand new and sealed in the packaging. Today I contacted Victor for a very specific item that NJ Accessory did not currently have in stock…and he actually gave me a link to a competitor instead of trying to sell me on something else! That’s excellent customer service if you ask me. Very helpful. Fair pricing. Great service. Couldn’t have asked for a better experience. I will be shopping at NJ accessory again! Thank you!"

Rating 10/10

"I ordered a Nikon D5500 from NJA and they rock. Being in Pawleys Island, SC I was nervous about venturing away from the big online resellers. If something went wrong, I'm not likely to drive to New Jersey to deal with it. I'm glad I made the leap of faith. As a 20 agent 9 employ real estate firm, we have a lot of camera needs. They will be my go to from here forward.

The rep called me about clarification of the order and was great to work with. The beat the next best price by $180 and this is when this camera was just launched. I don't even know how that is possible.

The best part was I got upsold. I'm not kidding. I HATE being upsold but the value of what he offered again a mystery as to how they could offer such for what I paid.

I forgot to do this review back when I ordered. I flagged the email for follow up in my Outlook and just stumbled across it.

Rating 10/10

"The customer service was very helpful and informative. He helped guide me to make the perfect choice on my camera. I was able to purchase a camera + warranty at the cheapest price on the market from this company. If the camera I will receive has no initial failure, this shopping will be one of the best shopping experiences in my life. "

Rating 10/10

"The customer service was impeccable. Michael answered all of my questions, and was very helpful to dispel any concerns. He worked on giving me options, and took the time to understand my objective and needs in terms of what I was trying to accomplish with the camera. I would say the service was outstanding!"

Rating 10/10

"Excellent service, detailed explanation of products, very helpful and knowledgeable personnel, very satisfied!
would recommend to friends.

Rating 10/10

"I got a great camera for a great price. Shipping was quick and it was a good experience."

Rating 10/10

"Great customer service they will work with you and try to help you out! Great price. Very reliable. I would say that it's up there with Amazon :) i definitely will look at stuff from NJAccessory before i buy stuff now haha"

Rating 10/10

"I appreciated excellent customer service. Why? I made a mistake with the order and didn't pay attention to the product detail. The customer service rep was able to accommodate and assist me to my high satisfaction.
Great prices, great service, what else do you need with a great shopping experience? Thank you to the team of njaccessory.com for your great service. Will be back to shop again, for sure!!!!!

Rating 2/10

"Be very careful dealing with this company. They listed a price on their website which was obviously to good to be true but they had no intention of making up for their mistake or making an offer to remedy the situation. They increased the price over 1,000 times the list price which was about 2,500 dollars above the MSRP of the projector if you went from JVC's website. Same story as some of the other bad reviews below. They send you an email stating to call them. You hold for 10-015 minutes and then they blame the issue on Amazon, even though Amazon is listed no where on the website nor does it come up during check out. "

Rating 10/10

"Very easy to do business with NJ Accessory. They took the time to explain my option/choices before I completed my order. My 5DS arrived in a few days with no problems.

Yes, I plan on buying all my future camera gear from NJ Accessory. With these prices and high customer service it would silly to shop anywhere else.

Rating 10/10

"NJAccessory.com has gone above and beyond their means to make sure that I received the customer service all customers want and deserve. I have never before received such wonderful customer service experience from any company that I have had to contact regarding their products. I will definitely refer them to others. Thanks again NJAccessory.com!! "

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