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Stores > Palais Royal, Katy, TX
  • Palais Royal, K Palais Royal, Katy, TX Elite Status

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    • ADDRESS
      6729 S Fry Rd
      Katy, TX USA
      77494
    •  
    • BUSINESS HOURS
      n/a
      GENERAL PHONE
      n/a
      FAX
      n/a
    • SUPPORT EMAIL
      n/a
      SUPPORT PHONE
      n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
    • option not available Review Guard
    • option not available Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing 0.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10
Voice your opinion! Review Palais Royal, Katy, TX by clicking a star below.
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Rating 10/10
5/5
2017-10-12

"YOUR $14.98 DOOR BUSTERS WAS AMAZING!! THERE WAS A SECTION IN THE SHOE DEPT THAT WAS MARKED DOWN, BASICALLY SANDALLS, BUT TWO ROWS OF THIS SECTION WAS CLOSED SHOES. I ASKED THE REP WAS THOSE SHOES IN THE RIGHT PLACE. I HAD PICKED OUT 4 PAIR. SHE WENT TO ASK HER MANAGER, AND THE MANAGER WOULD ONLY LET ME PURCHASE 2 PAIR AT THE DOOR BUSTER PRICE. EVEN THOUGH I WAS NOT HAPPY, BECAUSE THEY WERE IN THAT SECTION, I WAS STILL THANKFUL."


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Rating 10/10
5/5
2017-09-09

"The associate who assisted us (saraswati) was extremely helpful, friendly and courteous. She made sure she pointed out the special pricing deals. And she made sure that we were able to replace clothes needed to tide us over until we could return to our home, flooded by Harvey."


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Rating 10/10
5/5
2017-09-03

"Good store for shopping and clean ."


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Rating 10/10
5/5
2017-08-30

"I am your best advertiser. I tell people to go to PR frequently."


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Rating 10/10
5/5
2017-08-10

"Great selection and friendly associates"


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Rating 10/10
5/5
2017-08-09

"Shohreh at this store was awesome and went out of her way to apply coupons to save me money!"


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Rating 2/10
1/5
2017-08-09

"The cashier was vert rude irritated. Because she said I have too many coupons and she had attitude problem."

Rep reply posted Aug-10-2017

A rep from Palais Royal, Katy, TX, rbSTAGE, has responded

“ Thank you for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We’re serious about providing exceptional customer service, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our Associates to get this corrected. If you’d like to discuss this further, please contact our call center at 1-800-472-8437. ”


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Rating 10/10
5/5
2017-08-08

"I love shopping at your store because I usually find something I like/need. Assistance is usually not needed"


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Rating 10/10
5/5
2017-08-02

"It was very nice make me feel comfortable, and they were very gentle and always nice"


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Rating 10/10
5/5
2017-07-21

"I love coming to Palais Royal, it's my favorite store, I always find what I'm looking for and sometimes on sale."


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Rating 10/10
5/5
2017-07-16

"It was a very pleasant visit."


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Rating 10/10
5/5
2017-07-14

"Excellent customer service, great prices, great selection"


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Rating 10/10
5/5
2017-07-14

"Great store, awesome brand name clothing! Super customer service!"


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Rating 10/10
5/5
2017-07-14

"Great store! Love shopping for my son and myself! Great deals!"


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Rating 10/10
5/5
2017-07-04

"Love the stores, shop in every town I visit that has a stage, Bealls or palais royal"


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