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Stores > Portable One, Inc.
  • Portable One, I Portable One, Inc. Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

      672 West 11th Street Suite 228
      Tracy, CA US
      9AM - 5PM (PST) MON-FRI

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon FedEx Ground
    • checkmark icon FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery
    • checkmark icon Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security


    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.65/10 7.65/10
    Chance of future purchase: Rating 10.00/10 10.00/10
    Shipping & packaging: Rating 10.00/10 10.00/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: Rating 10.00/10 10.00/10
Voice your opinion! Review Portable One, Inc. by clicking a star below.
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Verified Customer
Rating 10/10

customized macbook

"was able to get customized macbook, and save on sales tax, good deal!"

Rating 10/10

Easy To Deal With. Nice Personal Touch

"I ordered a new iMac but wanted the numeric keyboard. Since this was a new product - just introduced - the keyboard required a 'custom' order. After placing the order, they called me to be sure I understood that there would be a delay which had been clearly indicated on the website, which was nice of them. Shipment took about two weeks - but that was understood up front. I got a lower price than other outlets and that made it worth it to me."

Rating 10/10

Great customer service

"Scott went the extra mile to make sure my new iMac was shipped to me on time and that I got the right adaptor."

Rep reply posted Jun-21-2017

A rep from Portable One, Inc., P1Scott, has responded

“Thank you so much Susan. We really appreciate you taking the time to leave your feedback.
We hope you enjoy the new iMac and wish you the best of luck on your project!”

No Avatar

Verified Customer
Rating 10/10

Excellent international support

"I have some problems to finish my purchase, but even far away from USA, I have received a marvelous support of Portableone, and of course the product bought is spectacular.
I recommend and already recommended the Portableone for all!

Rating 10/10

400 bones

"Saved $400 buying my special order Mac from Portable One. Everything went swimmingly.

Rating 10/10

Excellent laptop reseller

"Excellent communication with sales, large catalog, quick and easy ordering process and payment : what else ?
I strongly recommend this site.

No Avatar

Verified Customer
Rating 10/10

The best part was the clear presentation of the technical specs of the PC. That helped me decide.

"The best part was the clear presentation of the technical specs of the PC. That helped me decide.

Delivery was easy to track as well. So all around, a good experience.

Rating 10/10

Rare find

"Locally owned computer stores like P1 are rare to find, and i would know, being old enough to have walked past the historical Byte shop in Mountain View back in the days, at least once or twice.
I have been a customer since P1 had their store in Pleasanton, not long ago, and the atmosphere and staff still the same, very welcoming and pleasant, with some pretty good deals on Macs and PCs as well.

Rating 10/10

Customer Service A++++

"Great customer service, super competitive pricing. Would love to shop here again."

Rating 10/10

Customer service first

"I rarely had a bad experience at P1, been a customer since they were still in Pleasanton.
Great service and they often have some good deals running.

Rating 10/10


"Swift and easy ordering process, and flawless shipping. If i could give it six stars i would!"

Rating 10/10


"I don't write these reviews often enough -- although I do both write positive and negative reviews when I do.

Portable One is truly something else, in a great way, as online companies go. I'm an online company operator myself and it is rather rare that I am lucky enough to deal with those who share my extremely high standards of quality. Portable One is a company I'll trust to come back to, over and over, with all my needs wherever possible. As a matter of fact, my associate Mike bought from them on my recommendation even before my delivery arrived, based on the excellent AppleCare price alone.

Let me be CLEAR -> if you choose another vendor without researching reputations, you'll be cheating yourself out of amazing (and fast) service. They really know how to treat customers - first impression: achievement unlocked!

Rating 10/10

Beats the Apple Stores, no contest

"Best service, best professionalism, and best tech support. Certainly more than i have ever gotten from any Apple stores I've been to. both thumbs up!"

Rating 10/10

My Go-to Apple outlet!

"I have bought a number of Mac computers, etc. from Portable One over the last years and have always found them to be reliable and very helpful. They have been flexible and accommodating with requests and changes, going the extra mile to help in a professional and friendly manner! Will continue to use and recommend them!"

Rating 10/10

Couldn't ask for better service

"Very friendly and helpful staff. I usually order everything online, but i was told of a deal on an iPad Air 2 and decided to make it my first trip to P1. I must say it was a very pleasant shopping experience."

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