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Stores > Pro-star
  • Pro-star Pro-star Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      91748
    •  
    • BUSINESS HOURS
      8:00 to 18:00 M-F
      GENERAL PHONE
      6268396472
      FAX
      6268543438
    • SUPPORT EMAIL
      rma@pro-star.com
      SUPPORT PHONE
      6268396472

    Payment options

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    • option not available Money Order
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    • checkmark icon Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.06/10 9.06/10
    Chance of future purchase: Rating 10.00/10 10.00/10
    Shipping & packaging: Rating 9.38/10 9.38/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: Rating 9.58/10 9.58/10
Voice your opinion! Review Pro-star by clicking a star below.
Rating 10/10
5/5
2017-06-20

Amazing Price to Performance!

"For the longest time, I've wanted both a laptop that could hold its own against a desktop's specs, while maintaining a low cost and small form-factor. The Clevo N855HJ does that exceptionally well! Not only is it inexpensive (about $800) and it's parts upgradable (SATA HDD/SSD and 2 mSATA slots for an SSD and wireless card), but the backlit keyboard is a must for dimly-lit rooms. The laptop's performance is amazing and blows away competitive $1000 lesser spec'd laptops. Personally, I have no issues with the laptop, it arrived in the mail earlier than estimated in perfect condition and worked instantly out-of-the-box. While installing my SSD, I noticed all parts of the laptop were tagged with small stickers displaying the month I ordered the laptop. I assume they signified that the laptop was assembled at the time of purchase, which I found amazing -- even the BIOS was the most up-to-date version, something you won't get with any other laptop brand. As for the RAM, it's supportive of up to 32GB @ DDR4-2666MHz according to crucial.com. I dare any other laptop brand to come near that heft without breaching the $1000 price line!

In all, I love my Clevo N855HJ. I'd not replace it with any other laptop brand! The graphics are superb with the GTX1050, never missing a frame, like my old laptop once did. I personally recommend this brand and computer to anyone looking for a low-cost high-end spec'd laptop. Pro-Star outdid themselves with this product, something I definitely cannot say about many other brands!
"


Rating 10/10
5/5
2017-05-23

Best store for gaming notebooks!

" The best store. Responsive staff, quick order processing and fast shipping. I recommend!"


Rating 10/10
5/5
2017-05-01

Extraordinary service

"Great experience with Pro-star. As a servicemember, I received relatively short notice that I was being sent on an individual augmentee deployment, so I was on the market for a performance laptop with a short turnaround. Pro-star provided prompt, honest, and timely service the whole way. Their representatives demonstrated individualized consideration and attention to detail, and I would not hesitate to order from them again."


Rating 10/10
5/5
2017-04-19

Awesome experience!

"Unbeatable prices and great customer service! This guys are awesome!!"


Rating 10/10
5/5
2017-03-15

Amazing Laptop, And Even Better Laptop

"Pro- star has very good customer service, their response time is fairly quick, and very polite and helpful. The customization is awesome on the products! The process was very smooth and worry free. The gaming laptop exceeded my expectations!"


Rating 10/10
5/5
2017-02-02

First PC Laptop Experience

"Bought a P650RS-G Through Amazon. I called Prostar to upgrade my shipping, they were courteous and helpful"


Rating 10/10
5/5
2017-01-31

Great service / Better Price

"I bought my 1st laptop w/ Pro-star 4 years ago and they had the absolute best prices. Excellent customer service; no issues...buy w/ confidence."


Rating 10/10
5/5
2017-01-21

After 1 year, still thrilled with my purchase

"I bought an MSI computer from Prostar last January after my old Dell died. They were incredibly responsive on the phone, shipping was fast, and I could not be happier with the product. Best of all, the price delivered was the best I could find anywhere. I couldn't think of a criticism if someone paid me to do so.

Getting all my
"


Rating 10/10
5/5
2017-01-20

Smooth Transaction

"I brought a Laptop in 2013. Time for an upgrade. Good company"


Rating 10/10
5/5
2016-12-22

Pro-star.com Rocks !!

"Very satisfied customer. Great service and quality. Will buy every time from Pro-Star !"


Rating 10/10
5/5
2016-12-19

The Review of Prostar/Clevo P653-RS-GS

"The laptop works basically very well. It runs very quiet when not running a game. It also runs game like Rise of Tomb Raider smoothly. The temperature of the laptop is good too. My only complain is that the number of interface CRC Error Count of the hard drive is raising. it's not a big problem though."


Rating 10/10
5/5
2016-11-03

Quality products, excellent service.

"Over a year ago, I purchased a laptop (P650SG) from Pro-star. It arrived with everything advertised however I did have a technical problem with the screen not turning on. However, I managed to fix it myself after discovering the connector was merely loose. During this short period, I emailed pro-star and they were very helpful and offered quick service to help me find the problem. That was the extent of my experience with customer service, but I was very satisfied since they made sure I was happy with my product, and I was."


Rating 10/10
5/5
2016-11-01

Great Product/Super support

"This is an amazing company as far as tech support. Easy returns. Good follow-up. Their products are top-of-the-line and they can compete with anyone. I am about to purchase my second high-end computer and pass my other one on to my wife."


Rating 10/10
5/5
2016-09-24

Great Company

"Fast computer that has good graphics, decent battery life, and good build quality."


Rating 10/10
5/5
2016-09-20

A 5 stars Service!

"Some are thinking it is all about the merchandise, I would say the service. I bought my gaming laptop from Pro-star and it is the 4th time now to do so, even-though, I faced a malfunctioned device in my 2nd order. Pro-star changed it and send it back to me. Life is not perfect, and things happen time to time.

Keep the good work "Pro-star team"
"


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