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Stores > Prodirectsoccer
  • Prodirectsoccer

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
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    • BUSINESS HOURS
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      GENERAL PHONE
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      FAX
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    • SUPPORT EMAIL
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      SUPPORT PHONE
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    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 2.50/10 2.50/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: Rating 2.50/10 2.50/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10
Voice your opinion! Review Prodirectsoccer by clicking a star below.
Rating 2/10
1/5
2017-10-12

Mistakes on productions again and again, refuse to payback returning shipping cost even tho promised.

"I'm reviewing the bad customer services that I have received from the ProdirectSoccer (UK) store. (The US store is good.) They sent me wrong size of clothing, I returned and requested an exchange. However, I receive the same wrong sizes shirts once again.
I then contacted the customer service telling them there is an issue of the size. After couple days email contacting stuff, they agree to take back the item they sent me two times and also the saying that they should be responded to those two returning shipping costs.
But at last, they refunded me only the cost of production and one time shipping cost, even thought I have provided two shipping cost invoice as they requested. I then contact the customer service representative, Dave, he said he can process the refund to me only if I disclose to him my bank acct number, my full name, my address, and so on.. And I asked if we do the refund through Paypal as they usually use, he reply my email NO MORE!!!

*Please be aware of the production listing. Some information from their website is not correct, they sell women & children clothing but listing it as men's production. These are what I got from my experience. I'll not buy again from them. Very disappointment and time wasting.
"



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