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Stores > SuperDigitalCity / SDC-Photo
  • SuperDigitalCit

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      11219
    •  
    • BUSINESS HOURS
      9:00am - 7:00pm Sun-Thur 9:00am - 3:00pm Fri Closed on Saturday
      GENERAL PHONE
      800-SDC-0878 / 718-853-04
      FAX
      n/a
    • SUPPORT EMAIL
      Sales@SuperDigitalCity.com
      SUPPORT PHONE
      800-SDC-0878 / 718-853-04

    Payment options

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    • checkmark icon American Express
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    • option not available COD
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    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • checkmark icon UPS Ground
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    • option not available Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing 0.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10
Voice your opinion! Review SuperDigitalCity / SDC-Photo by clicking a star below.
Rating 10/10
5/5
2017-03-23

Super Digital City

"It's not often that that people do not know how to choose a store where thay can buy technology with high quality. I've had very good experiences with a shop SDC - Super Digital City. They have a wide selection of cameras, bags, cases, computers,optics etc. . I specifically bought myself one thing, but my friends have ordered many things from them. All are very satisfied and have no complaints. High quality and good price. I would recommend anyone to choose their wares because they will not repent.
Well done, I gave you five stars. Go ahead, keep going.
"



Rating 10/10
5/5
2014-02-20

"I have done business SDC-Photo in the past and have always been very pleased. Their customer support is above and beyond any other company that I have ever dealt with. I build computers for students at a local community college in Houston, Texas and have bought from dozens of different online stores. What brought me back to SDC this time was trying to find some ATI R9 280X video cards. As anyone knows who is trying to find these cards everybody is sold out due to BitCoin. SDC not only is getting me what I want but calls me on my cell phone letting me know the status of my order. Plus they are cheaper than any other company that is legit. Trust me, just because there may be online sites that say they have these cards in stock it is just a ploy to get you in. As soon as you order from them you will receive an email telling you that they are on back order and your order has been cancelled. SDC will call you and give you the option of waiting for these hard to find video cards to come in or you can cancel your order. Believe me though they will do everything in their power to get your order filled. The customer service is the most outstanding, professional, kind and willing to keep you as a valued customer over any company I have ever done business with. If you don't believe me, just order from them and you will see for yourself. I will only buy from SDC over any other online store due to their willingness to sell high quality products and a very reasonable price if not the cheapest that you will find. Beware of other companies that promise but can't deliver. I never thought that I would stop purchasing from Newegg because they are a very reputable company also. They just can't compete with SDC as far as price and professionalism. The video card that I bought from SDC is the ASUS R9 280X and their price was $355.95. Newegg is selling the same card for $499.95 and they are out of stock just like everyone else. Some companies are selling this card for over $700.00 due to the limited availability, but SDC hasn't jumped on this band wagon and raised their price just as everyone else has. Their price hasn't changed since last year. I just can't say enough about SDC that could explain how great of a company they are so take my word for it and order from them. You won't be disappointed. If I could I would give them 10 stars but five is all that is allowed. Thanks SDC and keep up the excellent service that you provide. Very well done!"


Rating 10/10
5/5
2013-12-05

"I was looking for a Hollywood Black Magic Filter 1/2, 4x4 size and it was $202 at BH Photo but back-ordered, same with the other usual sites I order from. I found it on Super City Digital for $179 through a Google search but I'd never heard of SDC and I've been burned soooo many times by "NY" companies, with their grey market stuff. I was super, super apprehensive about them but I was desperate and if something went wrong, my credit card company would back me up so I took the risk.

I'm telling you... better than I imagined. I live in Los Angeles, ordered last, around 4pm my time, so 7pm NY, after business hours there I assume. Then, I got an email in the morning that my order was in the process of shipping. Huh? What I didn't understand is that I got the free shipping but the UPS ground website said I would be getting it the next day. NEXT DAY!? I turns out, the filter was shipped directly from Schneider, not NY, and the company is just down the road from me. I'm not sure how that works, but awesome!

My review is going to sound bogus, especially since it's my only one on RR, I know I would be skeptical of it too but I'm a long term Yelper too, if that helps, and here's my account there by the same name (I'll see if I can leave a review through Yelp, not sure if the store has a showroom though);

http://www.yelp.com/user_details?userid=vXSw50X6SurDHp8MpOSvjw

I made the effort of joining Reseller Ratings for the sole purpose of trying to tell other skeptical people like me that it's okay, these guys are legit and they beat BH Photo's price, which is shocking to me.
"


Rating 10/10
5/5
2012-09-26

"I stumbled upon SDC while searching for a in stock Sigma DP2M. I emailed SDC inquiring as to the availability of the SIgma and within ten minutes I received a phone call from Stan. Stan was extremely courteous and while the Sigma was not in stock, he offered an incentive to pre-order through them with a $50 discount code to apply to my order. I accepted and as soon as Sigma was back in stock with the DP2M my order shipped.

Immediately after receiving the email regarding shipment I received another call from Stan, ensuring that I was aware of the shipment. Never once did Stan ever attempt to sell or push anything on me. SDC has only one concern and that is customer satisfaction. I have zero regrets in putting my trust in SDC and they certainly will see my business again.

Scott W.
"


Rating 10/10
5/5
2012-04-09
ResellerRatings.com TOP REVIEWER!

"I was a bit hesitant to order as I worry about shill reviews when a store has just a handful of reviews. I placed my order for a Mack warranty (they had the lowest price I could find on the web, by about $25), and got a phone call just a few minutes later. I usually don't like that, but in this case it was legitimate. The caller admitted they'd never sold a warranty by itself before (only with a camera purchase) and just wanted to let me know that they were going to ask Mack to make sure it was ok. He was very un-NY like (sorry, don’t mean to generalize, but often NY’ers are very rushed and abrupt), and seemed to genuinely want to be helpful. He called back about an hour later, after receiving a call back from Mack, and said he had verified it was fine and would send the info later in the day. (This was an electronic version of the warranty instead of paper, but still fully transferrable).

So it was a very good experience and I wouldn’t hesitate (next time) to order again.
"


Rating 10/10
5/5
2011-10-30

"I recently purchased a Sigma 10mm f2.8 fisheye lens from SuperDigitalCity.com Everything went smoothly from start to finish. Stan even accommodated a special shipping request. The lens arrived quickly in great shape.
Even better was the service after the sale. The lens had a noticeable front-focusing error that is fairly common on Sigma lenses. Stan helped me get straight through to the service tech folks at Sigma. They quickly identified the issues, fixed them, and shipped the unit back to me in a hurry.
The lens is built like a tank, focuses quickly, and produces some spectacular images - fisheye lenses are surprisingly useful - if you have one you will use it.
Good price, good service, good product, what's not to like?
"


Rating 10/10
5/5
2011-10-03

"After purchasing the Sigma 800mm telephoto from SuperDigitalCity, it was the personal attention given to me by Stan that convinced me to continue to invest in more equipment with SDC. Stan knew that I would need serious support to get quality results with a behemoth lens like the Sigma 800mm. He showed me several options and I decided on the Induro GHB2 Gimbal head.

And what a great choice! Right out of the box I could see and feel the excellent build quality. I immediately put it into action and it is extremely simple to use! I could not be happier and I will definitely be back for more gear from SuperDigitalCity in the near future. Steve Burke...Pebble Beach, CA
"


Rating 10/10
5/5
2011-08-17

"GREAT SERVICE AND KNOWLEDGABLE PEOPLE, THEY ALWAYS GET BACK TO YOU IN A TIMELY BASIS. GLAD THEY USE UNITED PARCEL SERVICE AS THERE SHIPPING/DELIVERY SERVICE....hb kahn"


Rating 10/10
5/5
2011-07-29

"I ordered a Benro tripod from SuperDigitalCity on 7/18/11. Shipment was processed and shipped very quickly. Item arrived just as described from the seller.

Price shopping, I've found that SuperDigitalCity had one of the lowest price on the net.

I did have a manufacture defective product by Benro(NO fault for SuperDigitalCity). The tripod center rubber at the end of the column was rubbed onto the carbon fiber legs thus creating a noticeable fade on the carbon fiber legs.

SuperDigitalCity customer service was TOP NOTCH. Communication was excellent and the exchange process was smooth. I highly recommend SuperDigitalCity.
"


Groni's Avatar

Midwest
Rating 10/10
5/5
2011-06-15

"Superfriendly service. Great product. Fast shipment. I'm very pleased. Any time again."


Rating 10/10
5/5
2011-05-03

"This is my second transaction with the co & like the first, I'm truly pleased. The sales peerson was extremely accommodating and spent time to ensure that I was getting the best purchase for my applications."


Rating 10/10
5/5
2011-04-12

"I love SuperDigitalCity!!! I had no idea what I was looking for in a lens but thanks to the incredible service representative at SuperDigitalCity, I was able to get the exact lens I needed. This company offers discounts to American Veterans, has fast shipping and great follow up service. I am more than pleased with the Sigma Macro Lens I purchased for my new Cannon EOS 5D. Thank you again, I will be buying from you again!!"


Rating 10/10
5/5
2011-04-10

"Fantastic company to deal with! Knowledgeable about the products they carry, as well as competitive models, and very helpful. The service and customer care was more than expected, and the price was the best I could find ANYWHERE. If they carry what you're looking for, give them a shot! I've worked retail (jewelry) for 20yrs, and price without customer service is always a bad choice- so take my advice, get both from these guys."


Rating 10/10
5/5
2011-04-07

"As a "super-hobbiest" in photography, I am always a little cautious about buying new equipment, as it is not a cheap hobby. Thankfully SuperDigitalCity has partnered up with LensRentals.com to do a try before you buy program. Rent a lens for one week, and if you like it SuperDigitalCity will discount your purchase for up to 1 week of your rental!

I was able to play around with my fisheye lens for a week, which is good because i wasn't too sure i would enjoy looking thru a fisheye. After the second day with it i was totally in love with it, and ran off to buy it at SuperDigitalCity.

Customer service is excellent, and it is only a matter of time before i will need to make another purchase from them.
"


Rating 10/10
5/5
2011-03-30

"Some of the best customer service that I have experienced. I have bought camera equipment at all of the big online retailers and SuperDigitalCity has consistently come through. Great communication and super fast shipping! Stan will help you with any problem. I look forward to doing more business with them."


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