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Stores > SupplyHouse.com
  • SupplyHouse.com SupplyHouse.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      11747
    •  
    • BUSINESS HOURS
      Monday - Thursday: 8am to 5:45pm EST , Friday: 9am to 4:45pm EST
      GENERAL PHONE
      n/a
      FAX
      1-888-922-8070
    • SUPPORT EMAIL
      customerservice@supplyhouse.com
      SUPPORT PHONE
      1-888-757-4774

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • option not available Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.13/10 9.13/10
    Chance of future purchase: Rating 9.45/10 9.45/10
    Shipping & packaging: Rating 9.55/10 9.55/10
    Customer service: Rating 9.35/10 9.35/10
    Return/Replacement policy: Rating 9.13/10 9.13/10
Voice your opinion! Review SupplyHouse.com by clicking a star below.
No Avatar

Verified Customer
Rating 10/10
5/5
2017-09-19

Shipping was fast, product as described

"Shipping was fast, product as described"


No Avatar

Verified Customer
Rating 10/10
5/5
2017-09-19

Service Great!

"Everything was a smooth transaction and very good pricing!
Thanks Guy's & Girl's :)
"


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Verified Customer
Rating 6/10
3/5
2017-09-19

Somewhat misleading as to what your buying, and I'm in the trade

"No finish covers. And now I have to pay $6 to ship a piece of plastic....no thanks I'll buy from local supplier for $1.65.....
"

Rep reply posted Sep-21-2017

A rep from SupplyHouse.com, SupplyHouseCustomerService, has responded

“Hello,
Thank you for your feedback! We greatly appreciate that you have taken the time to provide a review on our business. We are very sorry if any information on our website was misleading or unclear. Upon reviewing the items on your order we see that unfortunately the finish covers are not included in one of the outlet boxes you had purchased. As an apology for the inconvenience you have experienced we will be issuing a credit for the shipping cost you had paid. This refund will be processed to your original form of payment. Again, we are very sorry and please feel free to contact our customer care team if you have any further questions or concerns regarding your order, we would be happy to help you! Thank you!”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-09-19

Lightning fast shipping, and got what I needed

"They shipped my order fast, because I got it fast. Got what I ordered, without problems. Thats what makes happy customers. I will order from them again."


No Avatar

Verified Customer
Rating 10/10
5/5
2017-09-19

Extremely fast shipping

"Extremely fast shipping and wide selection."


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Verified Customer
Rating 10/10
5/5
2017-09-19

Exactly what I needed!

"The parts were exactly what I needed to fix the pilot and burner assembly on my water heater. Most places wont even sell you the parts without some kind of plumber certification. I also received the parts on time. I will use again! Definitely recommending. "


No Avatar

Verified Customer
Rating 10/10
5/5
2017-09-19

Zone Valve Repair Kit

"My daughter has two White Rodgers 1311 zone valve in her hot water heating system and one was dripping. So I pulled the motor off and the leak was around the stem of the valve. i looked at few places locally but all they had was the complete zone valve assembly so that's when I found Supply House. I ordered two valve kits and installed them and now she has heat to both zones and no dripping. I would definitely recommend Supply House."


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Verified Customer
Rating 10/10
5/5
2017-09-19

Very nice

"Very nice , they have good stock and low price. "


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Verified Customer
Rating 10/10
5/5
2017-09-19

Fast shipping

"Great price fast shipping"


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Verified Customer
Rating 10/10
5/5
2017-09-19

Fast service, good prices!

"Good prices on everything I needed for my project, andbfree shipping. I'll be back!"


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Verified Customer
Rating 4/10
2/5
2017-09-18

"Getting merchandize from order confirmation to actual shipping was very slow."

Rep reply posted Sep-21-2017

A rep from SupplyHouse.com, SupplyHouseCustomerService, has responded

“Hello,

Thank you for your feedback, we appreciate that you have taken the time to provide a review on our business. We do apologize for any inconvenience you experienced on your recent order with us. We post the expected delivery dates on our site and again in the confirmation emails so that our customers can anticipate when their order will be delivered to them. We currently ship out of our two warehouse locations in New Jersey and Ohio. Occasionally we will also drop-ship from suppliers but we will send from the facility who has stock and is closest to you to ensure your orders get to you as quickly as possible! Upon reviewing your order we see it shipped out from our warehouse in Ohio and takes approximately 4 days in transit to reach your shipping destination. We sincerely apology for any inconvenience this may have caused and if the delivery dates were not made clear at the time your order was placed. We do offer expedited shipping methods including 3 day select, 2nd day air, and next day air if you needed any of your materials faster in the future! If you have any other questions or concerns regarding your order please feel free to contact our customer service team at 1-888-757-4774.

Thank you!
Customer Care Team
SupplyHouse.com”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-09-18

They always send products quickly

"If anything, they pack the order so it's well-protected."


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Verified Customer
Rating 10/10
5/5
2017-09-18

Aprilare 213 Filter

"Best price, quick shipment, great customer service! Would highly recommend."


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Verified Customer
Rating 10/10
5/5
2017-09-18

Fast and better than expected!!

"A+++ experience. Product packed well and got here fast! "


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Verified Customer
Rating 10/10
5/5
2017-09-18

No hassle returns

"very helpful and easy to work with staff"


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