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Stores > SupplyHouse.com
  • SupplyHouse.com SupplyHouse.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      11747
    •  
    • BUSINESS HOURS
      Monday - Thursday: 8am to 5:45pm EST , Friday: 9am to 4:45pm EST
      GENERAL PHONE
      n/a
      FAX
      1-888-922-8070
    • SUPPORT EMAIL
      customerservice@supplyhouse.com
      SUPPORT PHONE
      1-888-757-4774

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • option not available Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.18/10 9.18/10
    Chance of future purchase: Rating 9.49/10 9.49/10
    Shipping & packaging: Rating 9.56/10 9.56/10
    Customer service: Rating 9.46/10 9.46/10
    Return/Replacement policy: Rating 9.11/10 9.11/10
Voice your opinion! Review SupplyHouse.com by clicking a star below.
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Verified Customer
Rating 10/10
5/5
2017-10-13

Prompt Delivery

"The delivery was prompt. Haven't used yet, so in hopes it the correct one."


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Verified Customer
Rating 10/10
5/5
2017-10-13

Supply House review

"Supply House was the only site that I could find what I needed, and was promptly received."


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Verified Customer
Rating 10/10
5/5
2017-10-13

Great Prices Fast Shipping

"Ordered a wall mount heater, got it for the cheapest price and received it fast! Packaging was also done properly to prevent damage during shipping. Will be glad to do business with you again!"


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Verified Customer
Rating 10/10
5/5
2017-10-13

They had a very hard to find part, and supper, fast shipping.

"I needed a coupling to fit an old thin-wall steel pipe...
Fernco 1056-250/22 2-1/2" x 2" Flexible Coupling (Drain Pipe to Cast Iron or PVC)

It would have a major repair job if I did not find THIS part.
"


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Verified Customer
Rating 10/10
5/5
2017-10-13

Perfect

"Very fast shipping and the correct parr"


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Verified Customer
Rating 10/10
5/5
2017-10-12

Gas Valve

"SupplyHouse had the best price of several online retailers, including Amazon, for a gas valve I needed. Information and specifications was easy to find, so I could be sure I got the right product."


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Verified Customer
Rating 10/10
5/5
2017-10-12

great service

"Had exactly what we needed, great price and fast delivery. "


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Verified Customer
Rating 10/10
5/5
2017-10-12

First time won't be my last

"Super fast. Best pricing I could find for my older item. Thank you!"


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Verified Customer
Rating 10/10
5/5
2017-10-12

Drew

"Prompt service, product arrived as is without a problem."


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Verified Customer
Rating 10/10
5/5
2017-10-12

Good price and prompt shipping

"Ordered an expansion tank for my boiler."


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Verified Customer
Rating 10/10
5/5
2017-10-12

Excellent

"Great price, very fast service and delivery. Glad I found them."


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Verified Customer
Rating 10/10
5/5
2017-10-12

Great products, Great service. Would buy from again.

"Great products, Great service. Would buy from again."


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Verified Customer
Rating 6/10
3/5
2017-10-12

Great company, when returns or exchanges are not required

"Entered model number of electronic air cleaner and the incorrect size of pre-filters came up. It was my fault for not confirming correct size, however the incorrect size came up. I immediately called upon arrival (only 2 days to ship) and then was required to pay a 20% premium to get the correct size."

Rep reply posted Oct-13-2017

A rep from SupplyHouse.com, SupplyHouseCustomerService, has responded

“Thank you for your feedback! We greatly appreciate that you have taken the time to provide a review on our business. We sincerely apologize for any inconvenience you have experienced on your recent order with us. We do not charge a premium to set up a return or replacement, however in the case for a 'do not want' item, you do have the pay for the return shipping which I saw you had. I apologize if there was any confusion as to what that charge was for. In your following order, I did see we were able to waive the shipping for the correct filter to help make up for that return shipping cost. If you have any questions or concerns, please contact our customer care team at 1-888-757-4774 and we'll be happy to assist you. Thank you again for your review!”


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Verified Customer
Rating 10/10
5/5
2017-10-11

Satisfied Customer!

"1st order/new customer. Ordering was easy, accurate and delivered in a timely manner. Would use again."


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Verified Customer
Rating 10/10
5/5
2017-10-11

Happy

"Easy to navigate website and product shipped as expected. Will definitely use again."


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SupplyHouse.com is a merchant member
SupplyHouse.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 3,441 merchant members.