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Stores > TigerDirect
  • TigerDirect TigerDirect Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      33144
    •  
    • BUSINESS HOURS
      7am - 1am EST M-F / 8am - 12 midnight EST SAT-SUN
      GENERAL PHONE
      800-800-8300
      FAX
      305-415-2149
    • SUPPORT EMAIL
      http://www.tigerdirect.com/contactus
      SUPPORT PHONE
      800-800-8300

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • option not available Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.57/10 8.57/10
    Chance of future purchase: Rating 8.73/10 8.73/10
    Shipping & packaging: Rating 7.50/10 7.50/10
    Customer service: Rating 8.19/10 8.19/10
    Return/Replacement policy: Rating 4.58/10 4.58/10
Voice your opinion! Review TigerDirect by clicking a star below.
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Verified Customer
Rating 8/10
4/5
2017-05-20

Buy like a Tiger!

"Great deals (most of the Time) but great deals!"


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Verified Customer
Rating 10/10
5/5
2017-05-20

"A pc so cheap its insane."


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Verified Customer
Rating 10/10
5/5
2017-05-20

What I was looking for at a very good price

"Best price with the discount that was active when I searched for this drive."


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Verified Customer
Rating 6/10
3/5
2017-05-20

Tiger Review

"Purchase was initially declined, I had to confirm I made the order, I guess this is good because it provided increased security on my CC.
The website detail for warranty and Tiger Recommends would not load. Since I didn't really care, I purchased anyway. I would have given a higher rating if the website worked correctly. Additionally, I had to enter the CC security code twice. Nitpicking but If I wrote that crappy UI my boss would fire me.
"

Rep reply posted May-22-2017

A rep from TigerDirect, Jed.Gregorio, has responded

“Dear Customer,

We understand that your experience with us may not be the best. We hope to know more about your experience.

We sent you an email to help resolve your concern. We'll make sure we take note of your feedback to further improve our service.

We apologize for the inconvenience.

TigerDirect Customer Care


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Verified Customer
Rating 10/10
5/5
2017-05-19

"I am happy with the service."


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Verified Customer
Rating 8/10
4/5
2017-05-19

wifi booster

"Your shipping is outrageous for an item as small as I purchased. "

Rep reply posted May-19-2017

A rep from TigerDirect, Jed.Gregorio, has responded

“Thanks for taking time to speak with us today.

Again, we apologize for the inconvenience.

For any questions or assistance, please feel free to send us an email at customerservice@tigerdirect.com

We would like to help and hope that you would consider us again.

Sincerely,

TigerDirect CustomerCare


No Avatar

Verified Customer
Rating 10/10
5/5
2017-05-19

Tiger Direct Always a Favorite

"always enjoyed tiger direct"


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Verified Customer
Rating 10/10
5/5
2017-05-19

Poor return policy for non replaceable laptop - Revised

"I didn't like the return policy of my defective laptop. My options were to wait for refund 7 - 10 days or buy the recommended alternate laptop now. The defective laptop was not replaceable. Meaning, I will have to pay double (2 laptops) until I am credited. Recommendation: DO NOT charge until the defective laptop is received within a specific period of time from me.

I'm keeping my original statement however I am changing my rating. Jed.Gregorio, called me and he LISTENED to me. Sorry, for taking my frustration out on you. He still LISTENED to me and made the necessary corrections. Let's just say, I will continue to purchase my computer needs with TigerDirect. This is the FIRST company to rectify a complaint from any customer with CLASS.
"

Rep reply posted May-19-2017

A rep from TigerDirect, Jed.Gregorio, has responded

“Thanks for taking time to speak with us today.

Again, we apologize for the inconvenience.

For any questions or assistance, please feel free to send us an email at customerservice@tigerdirect.com

We would like to help and hope that you would consider us again.

Sincerely,

TigerDirect CustomerCare


No Avatar

Verified Customer
Rating 10/10
5/5
2017-05-19

always check here for best prices

"I admit I shop online a lot. But when it comes to computer parts and electronics. I tend to buy here. Good customer services and great prices and deals. "


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Verified Customer
Rating 10/10
5/5
2017-05-18

"I have purchased quite a large number of both machines, printers, monitors, etc. for my business from Tiger Direct. I receive the products ordered in a timely fashion and to my satisfaction.
The website works smoothly but if I ever have any issues, customer service is terrific.
"


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Verified Customer
Rating 10/10
5/5
2017-05-18

"not only did tiger direct have what i needed, I explain that I am on an extremely tight budget and they found if for me for a price I could afford. "


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Verified Customer
Rating 8/10
4/5
2017-05-18

Tiger direct rocks and shocks.

"The products we purchase from Tiger Direct are good at a good price."


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Verified Customer
Rating 10/10
5/5
2017-05-18

Happy Camper!

"Needed to buy three computers for the business. Could only buy one per the promotion. Customer Service was very helpful in getting me the three over the phone. All good!"


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Verified Customer
Rating 2/10
1/5
2017-05-18

Service ****

"This is the second atempt to order. First one I received an email to call. India agent had to call the bank which makes my bank believe that it is fraud. Then the second agent claims I called the bank to stop payment, why I have no idea. I attempted to explain however it was lost. Sales tax of $159 on an order of $1499.98 is over 10% when the city and state tax is less and I do NOT live in the city therefore the tax should have been 6.2%. I liked the price on the product however the service and excess charges have stopped me from using your company again. I understand this may not have any bering on the company but, I will feel much better dealing with companies that care about service and use ENGLISH speaking people that we can understand. PS THIS IS TUCSON not tuxson. Goodbye"

Rep reply posted May-18-2017

A rep from TigerDirect, Jed.Gregorio, has responded

“Thanks for taking time to speak with us today.

Again, we apologize for the inconvenience.

For any questions or assistance, please feel free to send us an email at customerservice@tigerdirect.com

We would like to help and hope that you would consider us again.

Sincerely,

TigerDirect CustomerCare


No Avatar

Verified Customer
Rating 10/10
5/5
2017-05-18

great product & price

"Easy as pie to use the site."


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