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Stores > TigerDirect
  • TigerDirect TigerDirect Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      33144
    •  
    • BUSINESS HOURS
      7am - 1am EST M-F / 8am - 12 midnight EST SAT-SUN
      GENERAL PHONE
      800-800-8300
      FAX
      305-415-2149
    • SUPPORT EMAIL
      http://www.tigerdirect.com/contactus
      SUPPORT PHONE
      800-800-8300

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • option not available Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.60/10 8.60/10
    Chance of future purchase: Rating 8.78/10 8.78/10
    Shipping & packaging: Rating 8.13/10 8.13/10
    Customer service: Rating 8.30/10 8.30/10
    Return/Replacement policy: Rating 7.50/10 7.50/10
Voice your opinion! Review TigerDirect by clicking a star below.
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Verified Customer
Rating 10/10
5/5
2017-06-20

Repeat customer

"I have made several purchases with your company and have been very happy with the quality and service that I have received."


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Verified Customer
Rating 8/10
4/5
2017-06-20

"I happened to remember an item listed on one of your recent emails....kept me from buying older, off-brand @ Amazon, instead of proper HP version."


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Verified Customer
Rating 8/10
4/5
2017-06-20

Easy

"Looking and the making your choice could not be any easier! "


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Verified Customer
Rating 8/10
4/5
2017-06-20

"I found what I needed very quickly."


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Verified Customer
Rating 10/10
5/5
2017-06-20

happy day customer

"had a question, did not know for certain what I was looking for, tech understood immediately and made a quality suggestion. which I purchased today."


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Verified Customer
Rating 4/10
2/5
2017-06-20

"There should be a way to search what you actually have in stock."

Rep reply posted Jun-20-2017

A rep from TigerDirect, Jed.Gregorio, has responded

“Dear Customer,

We understand that your experience with us may not be the best. We hope to know more about your experience.

We sent you an email to help resolve your concern.

We'll make sure we take note of your feedback to further improve our service.

We apologize for the inconvenience.

TigerDirect Customer Care


No Avatar

Verified Customer
Rating 4/10
2/5
2017-06-19

"Slow. Check out ****. Had to re-enter my nfo 3 imes."

Rep reply posted Jun-20-2017

A rep from TigerDirect, Jed.Gregorio, has responded

“Thanks for taking time to speak with us today.

Again, we apologize for the inconvenience.

For any questions or assistance, please feel free to send us an email at customerservice@tigerdirect.com

We would like to help and hope that you would consider us again.

Sincerely,

TigerDirect CustomerCare


No Avatar

Verified Customer
Rating 10/10
5/5
2017-06-19

"I came I saw, I ordered. Everything went smoothly."


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Verified Customer
Rating 8/10
4/5
2017-06-19

Was surprised by WA State sales tax being added in as purchase was completed.

"Is Tiger Direct now located in Washington State? Didn't you used to be in Florida? I was caught by surprise when sales tax was added to the purchase price at checkout."

Rep reply posted Jun-19-2017

A rep from TigerDirect, Jed.Gregorio, has responded

“Thanks for taking time to speak with us today.

Again, we apologize for the inconvenience.

For any questions or assistance, please feel free to send us an email at customerservice@tigerdirect.com

We would like to help and hope that you would consider us again.

Sincerely,

TigerDirect CustomerCare


No Avatar

Verified Customer
Rating 10/10
5/5
2017-06-19

Good so far

"ddddddaaaaaaaaaaffffffffffffffdddddddddddddd"


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Verified Customer
Rating 10/10
5/5
2017-06-19

Great Stuff

"Keep up the great pricing!"


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Verified Customer
Rating 10/10
5/5
2017-06-19

"Have purchased products from Tiger Direct several time over the years and have always been pleased with the products and the promptness they exhibit."


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Verified Customer
Rating 6/10
3/5
2017-06-19

Shipping is outrageous

"$140 to ship a $99 computer to Hawaii. Ridiculous!"

Rep reply posted Jun-19-2017

A rep from TigerDirect, Jed.Gregorio, has responded

“Dear Customer,

We understand that your experience with us may not be the best. We hope to know more about your experience.

We sent you an email to help resolve your concern. We'll make sure we take note of your feedback to further improve our service.

We apologize for the inconvenience.

TigerDirect Customer Care


No Avatar

Verified Customer
Rating 10/10
5/5
2017-06-19

"The VMWare descriptions should more accurately reflect model numbers and manufacturer numbers on the VMWare web site."


No Avatar

Verified Customer
Rating 10/10
5/5
2017-06-19

Excellent

"Excellent products offering to customers."


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