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Stores > TigerDirect
  • TigerDirect TigerDirect Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      33144
    •  
    • BUSINESS HOURS
      7am - 1am EST M-F / 8am - 12 midnight EST SAT-SUN
      GENERAL PHONE
      800-800-8300
      FAX
      305-415-2149
    • SUPPORT EMAIL
      http://www.tigerdirect.com/contactus
      SUPPORT PHONE
      800-800-8300

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • option not available Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.52/10 8.52/10
    Chance of future purchase: Rating 8.66/10 8.66/10
    Shipping & packaging: Rating 7.08/10 7.08/10
    Customer service: Rating 8.22/10 8.22/10
    Return/Replacement policy: Rating 2.50/10 2.50/10
Voice your opinion! Review TigerDirect by clicking a star below.
No Avatar

Verified Customer
Rating 10/10
5/5
2017-04-16

Great deal on SSD! Love this place!

"I love the personalized deals I get via email. It brings me back every time!"


No Avatar

Verified Customer
Rating 10/10
5/5
2017-04-16

"finally found the monitor size I need."


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Verified Customer
Rating 2/10
1/5
2017-04-16

JUMPING THROUGH HOOPS

"I didn't like the way I had to constantly keep entering my card number and name. I am aware that this is a security issue but this is ridiculous"

Rep reply posted Apr-17-2017

A rep from TigerDirect, Jed.Gregorio, has responded

“Dear Customer,

We understand that your experience with us may not be the best. We hope to know more about your experience.

We sent you an email to help resolve your concern. We'll make sure we take note of your feedback to further improve our service.

We apologize for the inconvenience.

TigerDirect Customer Care


No Avatar

Verified Customer
Rating 10/10
5/5
2017-04-16

"it was a good experience. satisfied."


No Avatar

Verified Customer
Rating 8/10
4/5
2017-04-15

"Easy peasy ordering. Good price."


No Avatar

Verified Customer
Rating 10/10
5/5
2017-04-15

"normal for ordering
poor for feedback ... can't send
"


No Avatar

Verified Customer
Rating 10/10
5/5
2017-04-15

GOOD

"GOOD PRICES FOR THE MOUSE I GOT."


No Avatar

Verified Customer
Rating 10/10
5/5
2017-04-15

Great Site

"This site is awesome has everything you can ever need or want for your computer. I have built 3 computers just from this site alone "


No Avatar

Verified Customer
Rating 8/10
4/5
2017-04-15

Have nto formed opinion yet

"I have not received any produccts to be able toge apositive or negayive reviw"


No Avatar

Verified Customer
Rating 10/10
5/5
2017-04-15

"i can count on you guys to have good, affordable equipment. thanks."


No Avatar

Verified Customer
Rating 10/10
5/5
2017-04-15

2 TB!! for only $60!!

"TigerDirect always bats a thousand for me."


No Avatar

Verified Customer
Rating 6/10
3/5
2017-04-15

Return policy not competitive

"Return policy not competitive"

Rep reply posted Apr-17-2017

A rep from TigerDirect, Jed.Gregorio, has responded

“Dear Customer,

We understand that your experience with us may not be the best. We hope to know more about your experience.

We sent you an email to help resolve your concern. We'll make sure we take note of your feedback to further improve our service.

We apologize for the inconvenience.

TigerDirect Customer Care


No Avatar

Verified Customer
Rating 10/10
5/5
2017-04-14

"Had a horrible experience looking to purchase the same product at CDW. I will always use TigerDirect for my needs from this day forward,"


No Avatar

Verified Customer
Rating 10/10
5/5
2017-04-14

"Thanks, you guys are great."


No Avatar

Verified Customer
Rating 10/10
5/5
2017-04-14

Great place

"easy to navigate website to find the pc I'm looking for"


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TigerDirect participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 3,417 merchant members.