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Stores > TigerDirect
  • TigerDirect TigerDirect Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      33144
    •  
    • BUSINESS HOURS
      7am - 1am EST M-F / 8am - 12 midnight EST SAT-SUN
      GENERAL PHONE
      800-800-8300
      FAX
      305-415-2149
    • SUPPORT EMAIL
      http://www.tigerdirect.com/contactus
      SUPPORT PHONE
      800-800-8300

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • option not available Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.70/10 8.70/10
    Chance of future purchase: Rating 8.87/10 8.87/10
    Shipping & packaging: Rating 8.04/10 8.04/10
    Customer service: Rating 8.33/10 8.33/10
    Return/Replacement policy: Rating 7.50/10 7.50/10
Voice your opinion! Review TigerDirect by clicking a star below.
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Verified Customer
Rating 8/10
4/5
2017-08-10

They did it!!!

"Located the missing CPU, tracked it down, I am a happy camper."


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Verified Customer
Rating 10/10
5/5
2017-08-10

"Awesome website. I will shop again"


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Verified Customer
Rating 10/10
5/5
2017-08-10

Great Product, Great Price

"I have used Tiger Direct many time over the year and will again!"


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Verified Customer
Rating 10/10
5/5
2017-08-10

"My only suggestion is that it is easier to compare items. It took me a long time to figure out how it worked,"


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Verified Customer
Rating 10/10
5/5
2017-08-10

great deals

"Great deals, good selection, have never had an issue."


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Verified Customer
Rating 4/10
2/5
2017-08-10

"PROBLEM WITH EMAIL. NEW PASWORD SENT. THEN INFO CHANGED TO MY PERSONAL ACCT VS OUR BUSINESS? SORRY BUT I HAVE PROBLEMS WITH ALL THIS STUFF And AM NOT HAPPY TO BE FORCED TO CHANGE STUFF BECAUSE YOU FIND MY NAME IN YOUR DATABASE UNDER A DIFFERENT LISTING TOO.
"


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Verified Customer
Rating 10/10
5/5
2017-08-10

"Thanks again for your prices!! jim"


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Verified Customer
Rating 8/10
4/5
2017-08-10

"Thank you for great prices!"


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Verified Customer
Rating 6/10
3/5
2017-08-10

They Make Money on Shipping

"Your shipping charges are not realistic"

Rep reply posted Aug-10-2017

A rep from TigerDirect, ana.k, has responded

“Dear regwalker,

We understand that your experience with us may not be the best.

We hope to know more about your experience.

We sent you an email to help resolve your concern.

We'll make sure we take note of your feedback to further improve our service.

We apologize for the inconvenience.

TigerDirect Customer Care”


Rating 2/10
1/5
2017-08-09

Cancelled order

"I saw some DDR4 RAM on there for quite a good price. I placed two orders for 1 stick each. They eventually emailed me that the order was cancelled due to the item being mis-priced. They proceeded to put it back up but at a price 140x higher than what I was SUPPOSED to pay for. "


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Verified Customer
Rating 10/10
5/5
2017-08-09

only second

"read the catchy title, pretty much covers it"


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Verified Customer
Rating 10/10
5/5
2017-08-09

Always fast

"Found what I needed right away"


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Verified Customer
Rating 4/10
2/5
2017-08-09

Too Much Informat

"When I went to checkout, I apparently couldn't unless I was willing to store ALL my credit card information. No way, so I used PayPal. I will remember this if I am ever tempted again to make a purchase."


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Verified Customer
Rating 10/10
5/5
2017-08-09

new refurb

"Everything was easy and looking forward to hooking it up in a few days."


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Verified Customer
Rating 10/10
5/5
2017-08-09

really hassle free

"really hassle free shopping"


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