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Stores > TomTop Wholesale Center
  • TomTop Wholesal

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
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    • BUSINESS HOURS
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      GENERAL PHONE
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      FAX
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    • SUPPORT EMAIL
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      SUPPORT PHONE
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    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
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  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.46/10 8.46/10
    Chance of future purchase: Rating 7.87/10 7.87/10
    Shipping & packaging: Rating 7.83/10 7.83/10
    Customer service: Rating 7.44/10 7.44/10
    Return/Replacement policy: Rating 7.68/10 7.68/10
Voice your opinion! Review TomTop Wholesale Center by clicking a star below.
Rating 10/10
5/5
2017-08-14

Great Customer Service!!!

"I want to thank Tomtop customer service Rep Ezreal for handling my issue with an item I bought. He was always professional, courteous and always responded back to my questions. I really appreciate the wonderful customer service he provided. Great job!"



Rating 8/10
4/5
2017-08-14

Good site

"Good site and I am happy with it form past 2 years ..happy shopping .."


Rating 10/10
5/5
2017-08-14

Phantom 3 SE

"Drone Phantom 3 SE - incredibly fast delivery, everything is fine, it works as it should :-) thnx."


Rating 10/10
5/5
2017-08-14

Excellent after sale support

"I had some troubles on receiving my order but I was helped on my many questions by an excellent after sale support. The good arrived in perfect conditions, so I decided to by other 2 same item for gift to my friends. Thanks Sarah for Your help. "


Rating 2/10
1/5
2017-08-14

terrible service

"I ordered a camera and received it all scratched. The package was sent all well covered so it is crystal clear it was impossible to be damaged on the way, it was sent like that on purpose. The company blamed the shipping and tried not to take any responsibility of it. What worst is, I wrote a review on the site and they deleted it. I tried to get a new case for the camera and they wanted to charge me for the shipping.
This company is not serious. Terrible customer service, not reliable at all and they sent already used and damaged products. Will never recommend it.
"

+ Read user comments

Rating 10/10
5/5
2017-08-14

Excellent prices and fast delivery

"Excellent prices and fast delivery
Customer service is always available
Secure payment
I am pleased and recommended
"


Rating 10/10
5/5
2017-08-13

Fast shipping and great price

"Customer service kept me updated on my order. I would buy from Tomtop again."


Rating 10/10
5/5
2017-08-13

Ótimos Preços, Ofertas!!

"Realmente um excelente site para se fazer compras na china, melhores ofertas de preços sempre Pre, , muito rápido o envio dos pedidos, 100% recomendo."


Rating 10/10
5/5
2017-08-13

Tomtop is one of the best online stores I found!

"Tomtop is one of the best online stores I found. They take care of their customers, they back-up your payments and provide good tracking info. I recommend this site!"


Rating 10/10
5/5
2017-08-13

very good product

"Very good product ! very good website ! my order arrived fast and the product is very good quality
i recommand for my other sales !
thank you very much TOMTOP
"


Rating 10/10
5/5
2017-08-13

Excelente

"El tiempo de entrega perfecto, al igual que el producto. Excelente!"


Rating 10/10
5/5
2017-08-13

Отзыв о магазине TimTop

"Свет,это хороший магазин.Есть товары,которых нет в других подобных магазинах.Радуют и акции
предложения.Все мелкие проблемы решаются быстро,доставка быстрая.Рекомендую этот магазин
всем,лично мне он нравится,пока крупных проблем с ним не было.Один раз прислали
неработающий порт USB-паяльник.После отправки видео,без лишних переписок,выслали просто
новый,работающий.Так что смело можете заказывать.Сергей.
"


Rating 10/10
5/5
2017-08-13

Very good, recommend!

"Very good, recommend! Everything is available, clear and honest! There are discounts and promotions that grants!"


Rating 2/10
1/5
2017-08-13

Worst experience ever

"Bought from TomTop Xiaomi Scooter (389$). It's passed shipping time and they don't want to give me full refund.
I don't have any response from wholesale@tomtop.com or support@tomtop.com.
Scam company.
I will never buy from this site.
"

+ Read user comments

Rating 2/10
1/5
2017-08-13

Xiaomi 4K drone and ToTop customer "care"

"-My 4K Xiaomi drone was to arrive with a 3-6 days shipping. It arrived 13 days later.
-The WiFi connector was not in the box (another 10 EUR purchase from another site) as described, yet there was a set of prop guards -what is useless for me since I was not planning to fly it indoors.
-Straight out of the box at the very first use (trying the connectivity with phone and camera) I realized that the camera system (probably the gimbals) is not working.
- The camera would not stay steady, it is steady for a 2-3 seconds and then it would "fall" and after 5-8 seconds it will try to stay steady and it is falling again, following a 15-20 seconds "adjusting itself" (spinning its "head") like R2D2 when it got hit in the star wars.
-CUSTOMER CARE IS NON-EXISTENT. Only after opening a case with PayPal they answered, asked me for 1-2 days (!) After many days later when I reminded them, they wrote me to "check my local POST OFFICE for my order" ... Clearly, they don't even read the e-mails.
So forget about the customer service, warranty, or any attention what so ever. At this moment I am returning it for more than half price of the drone with traceable shipping.
-If I add the costs so far I could buy a much better drone from a reliable seller, at this moment I am just hoping to get back something. SUPER disappointed specially because I ordered a Xiaomi scooter also, so I will have sleepless nights before it can be tried out...
-Xiaomi drones are absolutely not on the level of DJI. The price is OK if you are lucky not to have problems with it, TomTop wont help you in case you have. Spend your money wisely... :(
"

+ Read user comments

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