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Stores > US Patriot
  • US Patriot

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      29210
    •  
    • BUSINESS HOURS
      Monday to Friday 8am to 5pm EST
      GENERAL PHONE
      800-805-5294
      FAX
      866-857-8794
    • SUPPORT EMAIL
      admin@uspatriottactical.com
      SUPPORT PHONE
      800-805-5294

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.38/10 7.38/10
    Chance of future purchase: Rating 7.50/10 7.50/10
    Shipping & packaging: Rating 6.59/10 6.59/10
    Customer service: Rating 8.13/10 8.13/10
    Return/Replacement policy: Rating 8.18/10 8.18/10
Voice your opinion! Review US Patriot by clicking a star below.
Rating 6/10
3/5
2017-07-06

Never receive full orders

"I understand that stuff sells out and it is back ordered. But a notification when that happens would make things easier to plan ahead. Ordered a set of uniforms only ended up with tops not bottoms. Then ordered a few pairs of gloves for a deployment and only end up with one pair. If would be nice to know prior to getting items in the cart that they will be back ordered is all I would suggest. Other then that I've called multiple times and had great service and always satisfied with what I order when I have it all."



Rating 10/10
5/5
2017-06-28

AR670-1 Boots & 5.11 Tact Hat

"Bought these items and was kept up to date throughout the shipping process. They go above and beyond what is normal in customer service these days."


Rating 10/10
5/5
2017-06-19

Awesome Service!

"I placed my order just over a week ago and it made to the Deid in less then 7 days.

Thanks!
"


Rating 2/10
1/5
2017-06-16

Bad logistics

"Shipments take a long time"


Rating 10/10
5/5
2017-06-15

Customer Service - First Class

"WOW! I had to do a return with an exchange and then a correction to the exchange. Your customer service people made it all easy!"


Rating 2/10
1/5
2017-06-11

"I paid for next day air on 06/07/17, and I'm still waiting on my package. I paid for next day air service because I didn't want to wait over the weekend for my package. I had to wait anyways. "


Rating 10/10
5/5
2017-06-08

So appreciative!!

"I am truly amazed. Normally being stationed over seas, getting things at a descent time manner is always hard. I got this in only 4 business days! I am soooo amazed. I needed these boots to look nice when I see my husband graduate his BMT. Thank you so much for your fast shipping to those stationed over seas. "


Rating 10/10
5/5
2017-06-06

Excellent Service

"Excellent service and very fast. Didn't have any problem with my delivery. Will buy more things here, won a new customer"


Rating 10/10
5/5
2017-05-19

Very good service!

"It was so prompt! Never expected it to be so soon, thank you so much! It was a great time doing business with you guys."


Rating 10/10
5/5
2017-05-18

great service

"i loved the fact that i got text updates every time my package was somewhere new. "


Rating 8/10
4/5
2017-05-17

Boots

"Would have liked a little more communication."


Rating 2/10
1/5
2017-05-15

Didn't receive item. AGAIN.

"Ordered a multicam top and didn't receive it again. I want a refund."


Rating 10/10
5/5
2017-05-13

Astonishing service.

"Blisteringly fast process from order to delivery. excellent communication in re all phases of the process, and my morale patches are well made, clean, clear, and the velcro is damned AGRO!!!

Bravo all!!!
"


Rating 10/10
5/5
2017-05-13

Impressive speedy service!!

"I ordered new names after getting married and received them exactly as ordered (hyphenated name) and within 3 days of placing my order. I am impressed with the service I received and will recommend this company to all my military friends. "


Rating 4/10
2/5
2017-05-09

Disappointed

"My prevoius experience with US Patriot Tactical has been pretty good. On my most recent order, I didn't get part of my order and was not notified of an item that did not arrive. The receipt showed that I received all items that I was charged for and I paid extra for next day shipping (because I needed the item quickly). It would be nice for you guys to reach out to me for a refund on shipping cost or future discount. Or at least an explanation, but unfortunately I had to call and find out that I would get my package when it arrives. Not a happy camper."


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