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Stores > Vitacost
  • Vitacost Vitacost Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      27295
    •  
    • BUSINESS HOURS
      8 a.m. - 7 p.m. ET, Mon.-Fri. & 9 a.m. - 6 p.m. ET, Weekends
      GENERAL PHONE
      800-381-0759
      FAX
      n/a
    • SUPPORT EMAIL
      CustomerSupport@Vitacost.com
      SUPPORT PHONE
      800-381-0759

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • checkmark icon FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • option not available Standard Next Day
    • checkmark icon International
    • option not available 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.77/10 8.77/10
    Chance of future purchase: Rating 9.36/10 9.36/10
    Shipping & packaging: Rating 9.20/10 9.20/10
    Customer service: Rating 9.33/10 9.33/10
    Return/Replacement policy: Rating 9.29/10 9.29/10
Voice your opinion! Review Vitacost by clicking a star below.
No Avatar

Verified Customer
Rating 10/10
5/5
2017-04-22

I love ordering from Vitacost

"One of my favorite places to shop for anything health wise. Vitacost makes it easy to search what I'm looking for. Has great prices and shipping is really quick. I will continue to order from this great company."


No Avatar

Verified Customer
Rating 6/10
3/5
2017-04-22

Post wrong shipping experience due to un-coordinated software inputs

"I was satisfied in that I got my wrongfully shipped order cancelled and new order sent to the correct address. The error appears to be that two data bases are being used and not talking to each other with updates during ordering phase. Manager response with redirecting order to correct address after wrongfully shipped item was not stopped from being delivered to past mailing address, was terrific and quick, which did meet my expectations with Vitacost from past experience."


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Verified Customer
Rating 10/10
5/5
2017-04-22

One stop shop!

"I have been a Vitacost patron since they started out. And I haven't left, and they are still in business for obvious great reasons! I'm an amateur nutritionist who knows exactly what I'm looking for and I'm dam picky! I want the best in all ways. They never give me a problem either if I get something I selected by mistake, or just wasn't satisfied with. I give them the full 5 star review! My only complaint is that they sell out of something I get on a regular basis and they don't restock it again for sometimes months at a time! Thats the only negative. So why mess with the rest when you can go with the best!"


LoveFromIsrael's Avatar

Israel Verified Customer
Rating 8/10
4/5
2017-04-22

Great products, great prices

"Great service, shipment comes well packed. One thing I did not like was that all the products I ordered were listed on the outside of the box. Perhaps that is helpful in a way I don't know about for international shipping, but I don't love that part. Sometimes I can find international shipping for cheaper with another company, but there are products at VitaCost that I can't find elsewhere. I'll be a regular customer. Thank you so much!"


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Verified Customer
Rating 6/10
3/5
2017-04-22

Just fine

"I researched what I needed bought it here not sure if it helped. Good delivery.
"


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Verified Customer
Rating 10/10
5/5
2017-04-22

Happy and healthy.

"Everything arrived incredibly quickly and accurately."


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Verified Customer
Rating 10/10
5/5
2017-04-22

Great Service and Products Especially for Overseas

"I live overseas where packages disappear. Vitacost has reasonable international shipping rates and I get my packages quickly right to my door. The products are well wrapped and in good condition."


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Verified Customer
Rating 10/10
5/5
2017-04-22

Always a Good Experience

"always a good transaction "


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Verified Customer
Rating 10/10
5/5
2017-04-22

great company

"Great product selection. Orders arrive in 2 to 4 days. Overall great company "


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Verified Customer
Rating 10/10
5/5
2017-04-22

Completly satisfied

"I love all the items I buy at Vitacost, ordering is easy, delivery is fast and customer service is excellent!"


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Verified Customer
Rating 10/10
5/5
2017-04-22

Excellent as usual

"Excellent ad usual- A+++++"


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Verified Customer
Rating 8/10
4/5
2017-04-22

I LIKE

"Great......................."


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Verified Customer
Rating 10/10
5/5
2017-04-22

You all did a great job. Thanks.

"I appreciate the hard work and great attitude from vitacost. Always good service. Thanks. "


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Verified Customer
Rating 10/10
5/5
2017-04-22

Bill

"My coffee was delivered fast."


CarolRenzullo's Avatar

Verified Customer
Rating 10/10
5/5
2017-04-22

Great vitamins!!!!

"Always a good quality!!! I have been buying vitamins and herbs for quite some time and I have always been pleased."


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