We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Newegg | browse by category or see best/worst

Stores > Vitacost
  • Vitacost Vitacost Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      27295
    •  
    • BUSINESS HOURS
      8 a.m. - 7 p.m. ET, Mon.-Fri. & 9 a.m. - 6 p.m. ET, Weekends
      GENERAL PHONE
      800-381-0759
      FAX
      n/a
    • SUPPORT EMAIL
      CustomerSupport@Vitacost.com
      SUPPORT PHONE
      800-381-0759

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • checkmark icon FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • option not available Standard Next Day
    • checkmark icon International
    • option not available 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.03/10 9.03/10
    Chance of future purchase: Rating 9.51/10 9.51/10
    Shipping & packaging: Rating 9.41/10 9.41/10
    Customer service: Rating 9.41/10 9.41/10
    Return/Replacement policy: Rating 9.35/10 9.35/10
Voice your opinion! Review Vitacost by clicking a star below.
No Avatar

Verified Customer
Rating 10/10
5/5
2017-08-16

Buying from UK

" I live in the UK and unfortunately I over ordered by a matter of 2$ which meant £11 extra to pay. This made the vitamins and aspirin the most expensive ever. But can't blame the company for this and I do always find their products the best. Shall either have to see if they will split parcels or get my son to bring orders across when he visits the UK. I find the Vitacost Collagen capsules much easier to swallow than those I have bought here and very effective at keeping my skin looking young. I find tablets difficult to swallow but can always rely on being able to buy capsules from Vitacost."


No Avatar

Verified Customer
Rating 10/10
5/5
2017-08-16

EXCELLENT SERVICE

"I received my order which every piece was singly wrapped and protected. I am so impressed with this company. I was also late on my promo code by one day and it was the reason I ordered again to begin with. When I contacted the customer service dept., they honored it and I was able to finish my order. Very very pleased with everything and highly recommended by me to other low carb folks."


No Avatar

Verified Customer
Rating 10/10
5/5
2017-08-16

Best price

"The experience was great. The product has the best price!"


No Avatar

Verified Customer
Rating 10/10
5/5
2017-08-16

Easy and fast service!

"The website is easy to navigate and find the items I need as well as items I'm interested in. I'm always pleased at how fast my orders arrive with no problems."


No Avatar

Verified Customer
Rating 10/10
5/5
2017-08-16

Speedy delivery

"Received the goods in 2 days! Thank you!"


No Avatar

Verified Customer
Rating 10/10
5/5
2017-08-15

Arrived quickly

" I ordered this product on the recommendation of a friend and it arrived quickly in good order and super happy with it "


No Avatar

Verified Customer
Rating 10/10
5/5
2017-08-15

Pycnogenol

"The Pycnogenol arrived timely and in perfect condition, this product is as good as Vitacost and look forward to ordering again in the near future. Thank you.."


No Avatar

Verified Customer
Rating 10/10
5/5
2017-08-15

Vitacost Essential Oil order

"I placed an order consisting of several essential oils. Shipping was fast and efficient. Products are beautifully wrapped with precision. couldn't be happier. I will not hesitate to order from Vitacost, again"


No Avatar

Verified Customer
Rating 10/10
5/5
2017-08-15

Great return policy

"Representatives are very helpful and professional"


No Avatar

Verified Customer
Rating 10/10
5/5
2017-08-15

excellent packaging and international shippment

"i particularly like the way you pack my parcel and the promotion price of SF Express international shippment to hong kong!"


No Avatar

Verified Customer
Rating 10/10
5/5
2017-08-15

Vitamin B-6

"I`m very pleased with the product and prompt delivery"


No Avatar

Verified Customer
Rating 10/10
5/5
2017-08-15

Always pleased.

"I have shopped through Vitacost for years. I have been consistently pleased. On the few occasions when something negative happened, they always rectified the situation to my satisfaction. I can tell they value me as a customer. Thank you! "


No Avatar

Verified Customer
Rating 10/10
5/5
2017-08-15

I love the store and the products ... everything note 10!

"
It is already my second purchase and I received everything right here in Brazil ... I will become a customer and I will always buy. Super Indicate!
"


No Avatar

Verified Customer
Rating 10/10
5/5
2017-08-15

I am sold on Vitacost

"I have been ordering from Vitacost for one year. They carry products that are not available locally. Their products are less expensive than the ones I can find locally. Easy to use website. No need to lug groceries home."


No Avatar

Verified Customer
Rating 10/10
5/5
2017-08-15

Great Service as always!

"Great Service as always! Love the prices!"


Learn about Our Reviews

Share Vitacost's store rating

Vitacost is a Merchant Member! Learn more

Vitacost is a merchant member
Vitacost participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 3,382 merchant members.