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Stores > Vitacost
  • Vitacost Vitacost Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 130 Lexington Pkwy. Lexington NC
    • Contact: CustomerSupport@Vitacost.com
    • Phone: 800-381-0759
    • Customer Support: 800-381-0759
    • Business Hours: 8 a.m. - 7 p.m. ET, Mon.-Fri. & 9 a.m. - 6 p.m. ET, Weekends
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • checkmark icon FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • option not available Standard Next Day
    • checkmark icon International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.56/10 8.56/10
    Chance of future purchase: Rating 9.33/10 9.33/10
    Shipping & packaging: Rating 8.97/10 8.97/10
    Customer service: Rating 9.11/10 9.11/10
    Return/Replacement policy: Rating 9.49/10 9.49/10
Voice your opinion! Review Vitacost by clicking a star below.
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Verified Customer
Rating 10/10
5/5
2017-03-27

Wonderful Experience

"Great product and great efficient delivery. Very happy with Vitacost. I will continue to order from your company."

This review was modified by FloralWhiteGalliform on March 29 2017 01:15:02 PM

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Verified Customer
2017-03-27

""

This review was modified by LanguidLavenderParakeet on March 29 2017 12:45:01 PM

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Verified Customer
Rating 10/10
5/5
2017-03-27

Vitacost makes it easy!

"I order a few times a month (for about 5 years) for many supplements, food, and health & beauty products. The site works well and is user friendly. I have had 3 times with an issue with a product/shipping/breakage. Vitacost has excellent customer service and the fix was a quick email. "

This review was modified by LilacRay on March 29 2017 12:45:01 PM

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Verified Customer
Rating 10/10
5/5
2017-03-27

Great deal on long-time purchase

"Though Herbatint at your site is a great price, I take advantage of my usual order when it goes on sale even more! Thanks so much as I order 8 boxes at a time. This is the only hair color I use as it doesn't bother my sensitive scalp nor does my stylist have to breathe in horrible fumes!"

This review was modified by MediumChampagnePerch on March 29 2017 12:30:01 PM

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Verified Customer
Rating 10/10
5/5
2017-03-27

Good selection of product

"Prices are really good, shipping is free. very pleased with the product availability"

This review was modified by DarkTangerineSeal on March 29 2017 12:00:01 PM

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Verified Customer
Rating 10/10
5/5
2017-03-27

The Best

"I order all my vitamins from vita cost "

This review was modified by LilacGrouse on March 29 2017 11:00:09 AM

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Verified Customer
Rating 10/10
5/5
2017-03-27

BoneTone vitamens

"I was pleased to get the BoneTone in a very timely manner. Thanks"

This review was modified by HarvestGoldWhale on March 29 2017 10:45:01 AM

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Verified Customer
Rating 10/10
5/5
2017-03-27

Love Vitacost!!

"Superior customer service"

This review was modified by NeonGreenMinnow-75048 on March 29 2017 09:45:01 AM

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Verified Customer
Rating 10/10
5/5
2017-03-27

Fast shipping

"Fast shipping, but I did not receive the free shipping for spending over $100. I was charged 7.99"

This review was modified by PastelPurpleFlamingo on March 29 2017 08:30:02 AM

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Verified Customer
Rating 10/10
5/5
2017-03-27

Easy to order, rapid follow-through, speedy delivery

"The site is easy to navigate. That's always an incentive for me to return
to the site to fulfill additional needs.
"

This review was modified by OrangePeelAnt on March 29 2017 08:00:02 AM

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Verified Customer
Rating 10/10
5/5
2017-03-27

Awesome!

"Always happy with my orders. Great customer service!"

This review was modified by LightSkyBlueChipmunk-37171 on March 29 2017 07:30:02 AM

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Verified Customer
Rating 10/10
5/5
2017-03-27

I usually by at Vitacost

"Vitacost offers a good range of health related products. The only downside was that they left to offer the 2-per-day multivitamin of the Life Extension. The Customer service was unable to explain why."

This review was modified by SilverOpossum on March 29 2017 07:15:02 AM

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Verified Customer
Rating 10/10
5/5
2017-03-27

Dr Painter's Review

"Vitcost always works good for me. Very satisfied."

This review was modified by SkyMagentaLiger on March 29 2017 06:45:02 AM

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Verified Customer
Rating 4/10
2/5
2017-03-27

Janet's review

"I was extremely disappointed when my promotion item was canceled. No replacement so I called and the representative said sorry. Not happy with that answer. vitacost to me is not that special. "

This review was modified by CitrineTarsier on March 29 2017 05:45:02 AM
Rep reply posted Mar-28-2017

A rep from Vitacost, VitacostCS, has responded

“Hi Janet, I am so sorry that this item was canceled due to being out of stock. I certainly understand your disappointment. I have contacted you via e-mail so I can make this right. Thank you for your honest feedback! - Hannah”


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Verified Customer
Rating 8/10
4/5
2017-03-27

Good

"Good. Would like more promotions buy 1 get 1"

This review was modified by OrangePeelOribi on March 29 2017 04:00:01 AM

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