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Stores > Vitacost
  • Vitacost Vitacost Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 130 Lexington Pkwy. Lexington NC
    • Contact: CustomerSupport@Vitacost.com
    • Phone: 800-381-0759
    • Customer Support: 800-381-0759
    • Business Hours: 8 a.m. - 7 p.m. ET, Mon.-Fri. & 9 a.m. - 6 p.m. ET, Weekends
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • checkmark icon FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • option not available Standard Next Day
    • checkmark icon International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.55/10 8.55/10
    Chance of future purchase: Rating 9.33/10 9.33/10
    Shipping & packaging: Rating 8.96/10 8.96/10
    Customer service: Rating 9.11/10 9.11/10
    Return/Replacement policy: Rating 9.49/10 9.49/10
Voice your opinion! Review Vitacost by clicking a star below.
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Verified Customer
Rating 10/10
5/5
2017-03-26

Vita cost is the best

"I'm dealing with stage 4 cancer. These supplements are vital to my health."

This review was modified by PinkPearlKrill on March 28 2017 03:15:02 PM

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Verified Customer
Rating 4/10
2/5
2017-03-26

Unimpressed

"Did not achieve my ezxpectations "

This review was modified by CandyPinkDamselfly on March 28 2017 02:45:02 PM
Rep reply posted Mar-27-2017

A rep from Vitacost, VitacostCS, has responded

“I'm so sorry to hear that you were unhappy with your most recent order! If there is any way that we could improve your next Vitacost experience, I encourage you to let us know! Thank you for taking the time to provide your honest feedback. If you need any assistance, please know we're always here to help! - Hannah”


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Verified Customer
Rating 10/10
5/5
2017-03-26

Arrived in a timely manner

"Arrived on time and food was great. Being a Celiac it is a Godsend for me to find a place with food that I can eat and that taste pretty good"

This review was modified by CarrotOrangeDog on March 28 2017 02:45:02 PM

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Verified Customer
Rating 10/10
5/5
2017-03-26

I have not received the medication yet so I am unable to tell my experience

"I have not received the medication yet so I am unable to tell my experience"

This review was modified by RoseQuartzMeadowlark on March 28 2017 01:00:09 PM

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Verified Customer
Rating 10/10
5/5
2017-03-26

Love Love Love Vitacost !!

"It is so easy and user friendly to shop at Vitacost.com :-) And free shipping with two days for shipment to arrive is such a plus for me !!! "

This review was modified by EggshellRat on March 28 2017 11:00:02 AM

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Verified Customer
Rating 10/10
5/5
2017-03-26

Great shipping and packaging

"One never knows what is exactly going on in the gut. I only noticed a bit more gas. The product has great reviews and by that I mean great. The packaging was excellent and it came cold to my house. It had two ice packs inside. Overall, I have no doubt but this is as good as it gets."

This review was modified by MediumSeaGreenFrog on March 28 2017 10:15:01 AM

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Verified Customer
Rating 10/10
5/5
2017-03-26

Excellent

"I have been a customer of vitacost for years. I have only had one incident where the vitacost brand D3 was not included in my order and the invoice stated it would be shipped at a later date. When I did not receive my Vitamin D3 within 10 dsys I called customer service. I was told the d3 was cancelled due to the fact that they were out of stock. She was kind enough to pull up my invoice and validate that it stated they would ship it to me at a later date. I had to reorder the product on my next order. I would of sent it out free of charge. Instead, I had to include it in my next order.

Other than that... vitacost has been great to me. Polite customer sevice reps which is vital to having a successful organization.

I would and have recommended vitacost to many friends and associates.

Please do not change Vitacost!
"

This review was modified by RoseQuartzWren on March 28 2017 09:45:01 AM

CarolynCraig's Avatar

Verified Customer
Rating 10/10
5/5
2017-03-26

Supplement trifecta

"VitaCost has the largest selection and best prices of anyone in their field. I confidently recommend them to all my friends. "

This review was modified by CarolynCraig on March 28 2017 09:30:02 AM

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Verified Customer
Rating 10/10
5/5
2017-03-26

good

"We order mangosteen juice from them and they are cheaper than anyone else. I have had no problems at all with them.
"

This review was modified by bilsue354 on March 28 2017 08:00:01 AM

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Verified Customer
Rating 10/10
5/5
2017-03-26

Lac iLe Beau is great!

"Been using this tea for years and Vitacost is the place to buy it."

This review was modified by DarkPinkParrotfish-76970 on March 28 2017 07:15:01 AM

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Verified Customer
Rating 10/10
5/5
2017-03-26

Awesome Company

"Everything I ordered arrived in perfect condition! I have received products from Vitacost and have never had a Problem. Live them!"

This review was modified by PaleChestnutSkunk on March 28 2017 05:15:01 AM

DavidLanger's Avatar

Verified Customer
Rating 10/10
5/5
2017-03-26

Very satisfied

"Accurate description, quality products, very happy with the special reduced rate for shipment to Israel !"

This review was modified by DavidLanger on March 28 2017 02:45:01 AM

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Verified Customer
Rating 10/10
5/5
2017-03-26

Always a great experience

"I always have a great experience ordering from Vitacost. My order is always correct and is delivered quickly. I'll always be a customer of Vitacost!!!! I also love the cost of everything, too!!!!"

This review was modified by LightSalmonPigeon on March 28 2017 02:00:02 AM

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Verified Customer
Rating 10/10
5/5
2017-03-26

Great Products at Vitacost

"I was looking for the same natural/organic products at Vitacost that I would normally buy somewhere else, but Vitacost definitely delivered! I got my vegan protein bars at a competitive price and it shipped the next day :) I like how Vitacost has expanded it's natural/organic food selection and I like their flash sales when they have discounts. What a great combination!"

This review was modified by TimberwolfSheep on March 28 2017 01:30:01 AM

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Verified Customer
Rating 10/10
5/5
2017-03-25

Quick and easy!

"I got just what I was looking for, quick, easy and free shipping."

This review was modified by MaizeOwl-32020 on March 28 2017 12:01:47 AM

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