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Stores > Vitacost
  • Vitacost Vitacost Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      27295
    •  
    • BUSINESS HOURS
      8 a.m. - 7 p.m. ET, Mon.-Fri. & 9 a.m. - 6 p.m. ET, Weekends
      GENERAL PHONE
      800-381-0759
      FAX
      n/a
    • SUPPORT EMAIL
      CustomerSupport@Vitacost.com
      SUPPORT PHONE
      800-381-0759

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • checkmark icon FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • option not available Standard Next Day
    • checkmark icon International
    • option not available 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.03/10 9.03/10
    Chance of future purchase: Rating 9.51/10 9.51/10
    Shipping & packaging: Rating 9.43/10 9.43/10
    Customer service: Rating 9.42/10 9.42/10
    Return/Replacement policy: Rating 9.39/10 9.39/10
Voice your opinion! Review Vitacost by clicking a star below.
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Verified Customer
Rating 2/10
1/5
2017-07-19

Bars

"The paper stuck to the bars......and they tasted old. "


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Verified Customer
2017-07-19

""


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Verified Customer
Rating 6/10
3/5
2017-07-19

packaging

"need to work on packaging"

Rep reply posted Jul-19-2017

A rep from Vitacost, VitacostCS, has responded

“Hi wdstickel
I am sorry to hear there was an issue with the packing of your last order. If anything broke or was damaged or if you have any questions or need any help with anything email me at customersupport@vitacost.com

Friendly Regards,
Stacy


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Verified Customer
Rating 10/10
5/5
2017-07-18

Shopping at Vita Cost

"I love shopping at Vita Cost. They have a big selection & mostly in stock. The prices are so reasonable..Many thanks for many wonderful healthy products. "


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Verified Customer
Rating 10/10
5/5
2017-07-18

GREAT COMPANY

"Vitacost is so great, excellent customer service and quality products."


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Verified Customer
Rating 10/10
5/5
2017-07-18

Great service

"Very easy to deal with, besides great prices and promotions. 100% recommend them."


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Verified Customer
Rating 10/10
5/5
2017-07-18

Great resource!

"I order a few things regularly through Vitacost that I have a hard time finding locally. Shipping is prompt and items are well packed. It's terrific knowing that I can get the things I want no matter where I happen to be living!"


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Verified Customer
Rating 10/10
5/5
2017-07-18

All good

"Easy web site fast shipping"


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Verified Customer
Rating 10/10
5/5
2017-07-18

Vitacost Service

"The product, price, and speed of delivery were all excellent."


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Verified Customer
Rating 10/10
5/5
2017-07-18

Great service, great products!

"Prices are great as well as the service. Delivery is quick and comes intact!!"


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Verified Customer
2017-07-18

""


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Verified Customer
Rating 8/10
4/5
2017-07-18

Very good

"Very good, but the Brazilian mail takes a lot to deliver."


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Verified Customer
Rating 10/10
5/5
2017-07-18

Fast and Simple

"Easy to order and fast delivery."


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Verified Customer
Rating 10/10
5/5
2017-07-18

great experience

"This is a great company to deal with. Everything is fast and effient. Thanks"


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Verified Customer
Rating 10/10
5/5
2017-07-18

Great

"Great company and fast service. I will continue to purchase items from Vitacost."


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Vitacost participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 3,383 merchant members.