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  • Vitacost Vitacost Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 130 Lexington Pkwy. Lexington NC
    • Contact: CustomerSupport@Vitacost.com
    • Phone: 800-381-0759
    • Customer Support: 800-381-0759
    • Business Hours: 8 a.m. - 7 p.m. ET, Mon.-Fri. & 9 a.m. - 6 p.m. ET, Weekends
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • checkmark icon FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • option not available Standard Next Day
    • checkmark icon International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.57/10 8.57/10
    Chance of future purchase: Rating 9.40/10 9.40/10
    Shipping & packaging: Rating 8.91/10 8.91/10
    Customer service: Rating 9.21/10 9.21/10
    Return/Replacement policy: Rating 9.36/10 9.36/10
No Avatar

Verified Customer
Rating 10/10
5/5
2017-02-13

Very fast

"did i mention they are fast"

This review was modified by tennismv-78886 on February 15 2017 09:00:02 PM

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Verified Customer
Rating 10/10
5/5
2017-02-13

Excelente atendimento, ótimos produtos.

"Excelente atendimento! Fui prontamente atendido. Enviaram muito rápido os produtos, que a propósito são fantásticos, de ótima qualidade."

This review was modified by cenec3 on February 15 2017 07:15:01 PM

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Verified Customer
Rating 10/10
5/5
2017-02-13

"Product is a described - great value for the price!"

This review was modified by amazinggrace_ferguson on February 15 2017 06:15:01 PM

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Verified Customer
Rating 10/10
5/5
2017-02-13

Nature's Way

"the product I depend on is always available, delivered on time and the buying process seems trustworthy and easy."

This review was modified by dizee2006 on February 15 2017 04:15:02 PM

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Verified Customer
Rating 10/10
5/5
2017-02-13

muito bom.

"muito bom desta vez a entrega foi muito rápida aqui para o Brasil."

This review was modified by laertesu on February 15 2017 03:15:02 PM

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Verified Customer
Rating 10/10
5/5
2017-02-13

LOVE VITACOST

"I have been using VitaCost for about 10 years after my personal doctor recommended this company. I like the quality of all their products and free and fast shipping. Will continue ordering most of my supplements from them."

This review was modified by Mstans2121 on February 15 2017 03:00:01 PM

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Verified Customer
Rating 10/10
5/5
2017-02-13

"++ Thanks. Here's some more words to say thanks, apparently I didn't write thanks enough, so thanks!"

This review was modified by saintjeremy on February 15 2017 02:30:02 PM

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Verified Customer
Rating 10/10
5/5
2017-02-13

Very Satified customer

"I have been using this site for the past year and i always have my order in two days at no added coast to me "

This review was modified by jansadar on February 15 2017 02:15:02 PM

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Verified Customer
Rating 8/10
4/5
2017-02-13

Please get your act together

"Your web site has no order to its listings of products!
The same product is all over the place in various sizes and
content. Please place them together so your customer can pick the best for them.
"

This review was modified by norman-79507 on February 15 2017 01:45:02 PM
Rep reply posted Feb-14-2017

A rep from Vitacost, VitacostCS, has responded

“Hi norman-79507, I apologize that you have been unhappy with the website navigation. It would be my pleasure to forward your comments to our web team for additional review. Thank you so much for taking the time to voice these concerns so we can continue to improve our website for valued customers like you. - Hannah”


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Verified Customer
Rating 10/10
5/5
2017-02-13

Great deals & choices on healthier lifestyle items!

"I love the choices of healthier personal hygiene products, selections of teas, and vitamins for different family member's tastes and needs."

This review was modified by marcia-57203 on February 15 2017 01:15:01 PM

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Verified Customer
Rating 10/10
5/5
2017-02-13

"My products were delivered on time and fast. Also their prices are very resonable. Will be buying more products soon!"

This review was modified by Lillynfrank on February 15 2017 12:00:01 PM

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Verified Customer
Rating 10/10
5/5
2017-02-13

Quick Deliveries!

"Always a pleasure receiving my order! "

This review was modified by kowen0329 on February 15 2017 12:00:01 PM

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Verified Customer
Rating 10/10
5/5
2017-02-13

Very good

"Very pleased fast and reliable "

This review was modified by guybaron on February 15 2017 08:15:02 AM

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Verified Customer
Rating 8/10
4/5
2017-02-13

Great place to shop!

"My daughter and I have been purchasing from Vitacost for years! Their prices are good and my order comes to my door prompt and I Love the free shopping! "

This review was modified by gwen-96231 on February 15 2017 06:30:02 AM

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Verified Customer
Rating 10/10
5/5
2017-02-13

"Arrived very fast.A very satisfied customer indeed."

This review was modified by hedybaki on February 15 2017 05:45:02 AM

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