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Stores > Wayfair
  • Wayfair Wayfair Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

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    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
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  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.80/10 8.80/10
    Chance of future purchase: Rating 9.26/10 9.26/10
    Shipping & packaging: Rating 9.07/10 9.07/10
    Customer service: Rating 9.09/10 9.09/10
    Return/Replacement policy: Rating 8.87/10 8.87/10
Voice your opinion! Review Wayfair by clicking a star below.
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Verified Customer
Rating 10/10
5/5
2017-07-15

Excellent

"Excellent quality, shipping fast and great customer service"


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Verified Customer
Rating 10/10
5/5
2017-07-14

Excellent Choice

"I brought decorative pillows for my sofa. There was a time when I thought I would not find any colors to match the colors in my sofa, but leave it to Wayfair to have everything that I am looking for. "


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Verified Customer
Rating 10/10
5/5
2017-07-14

Excellent purchase

"Very happy with both my purchase and the timely delivery"


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Verified Customer
Rating 10/10
5/5
2017-07-14

SATISFIED!!

"EVERY ITEM THAT I BOUGHT I WAS VERY PLEASED WITH. ALSO THE PACKAGES WAS VERY WELL PACKED. THANK YOU."


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Verified Customer
Rating 10/10
5/5
2017-07-14

Bathroom Vanity

"The company guys delivered the over two hundred pounds bathroom vanity to a second floor in a very efficient way. The company called for delivering, set sometime, call 1/2 hour before delivering the piece and arrive on time. Love it."


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Verified Customer
Rating 10/10
5/5
2017-07-14

Total Satisfaction

" I always check Wayfair first if I need or want anything."


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Verified Customer
Rating 10/10
5/5
2017-07-14

Outstanding

" My experience with Wayfare has been outstanding every time I have use them for lamps,rugs,bedding etc.it doesn't matter what the item I've feltas if I've never been deceived by the Picture that I see on the website. Outstanding service overall. Great site to browse and get ideas, and who doesn't like free shipping? Happy in MN."


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Verified Customer
Rating 2/10
1/5
2017-07-13

Business chair

"chair was delivered broken I've emailed twice about the problem, sent photos, I guess I'll need to call"


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Verified Customer
Rating 10/10
5/5
2017-07-13

"My order from beginning to delivery was excellent.I was notified when it left and when it would be delivered and the delivery was as they said.I am very pleased with my new sandbox for my grandchildren.I have always been pleased with Wayfair."


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Verified Customer
Rating 10/10
5/5
2017-07-13

great site

"always a pleasant company to buy from! customer service is very helpful with any questions or concerns and the products are as described. I've never been dissappointed. "


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Verified Customer
Rating 10/10
5/5
2017-07-13

Deck umbrella

"I received my deck umbrella and free standing base within a week of ordering and both look exactly as pictured. I am very pleased with Wayfair."


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Verified Customer
Rating 6/10
3/5
2017-07-13

Not perfect

"The delivery came on time but they refused to take it out of the box. When I got someone to help me we found that the marble top was cracked. Weren't able to get to Wayfair by phone yesterday and emailed them. Waiting for a response, so it's an ongoing issue as of now"


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Verified Customer
Rating 10/10
5/5
2017-07-13

So far, so good!

"I have ordered 4 items from Wayfair so far: breadbox, cat tree, and 2 different types (length, size, brand) of curtains. I am waiting on the 2nd set of curtains (just ordered them). I have not had a bad experience with anything so far with my orders. If I had to complain, it isn't even something that I believe it the fault of Wayfair, but more of the mail carriers [UPS, FedEx, USPS, etc.]. I have had the boxes delivered with damages. The box for the breadbox had a 4in x 2in hole ripped along the top, and the box with the cat tree looked like it was scraped along a sharp edge so that there is a 2in x 1in snag in the box. Other than that, I haven't had any issues so far!"


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Verified Customer
Rating 2/10
1/5
2017-07-13

You're not Amazon

"Ordered June 2. Still waiting for delivery for Father's Day. It's July 13th."


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Verified Customer
Rating 10/10
5/5
2017-07-13

Wayfair mattresses

"Delivery was quick and both mattresses I purchased are good quality."


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