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Stores > Wayfair
  • Wayfair Wayfair Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

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    Payment options

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    Shipping options

    • option not available UPS Ground
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    • option not available International
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    Online Ordering

    • option not available Online Ordering
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  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.78/10 8.78/10
    Chance of future purchase: Rating 9.18/10 9.18/10
    Shipping & packaging: Rating 9.05/10 9.05/10
    Customer service: Rating 9.06/10 9.06/10
    Return/Replacement policy: Rating 8.93/10 8.93/10
Voice your opinion! Review Wayfair by clicking a star below.
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Verified Customer
Rating 10/10
5/5
2017-05-08

Wayfair always delivers

"I am typically very pleased with purchases from this company."


VickiLevinsky Lasner Hoffman's Avatar

Verified Customer
Rating 6/10
3/5
2017-05-07

Swivel adjustable bar stools

"I went to order a pair of bar stools, but they were out of stock. Then I noticed a single chair on clearance, so I ordered it. I was delighted when it came in. I ordered the second one after the chair was restocked. When that one came in (same name, same photo), I was disappointed to see that they were not the same. There were some differences in the backs of the chairs, but I didn't really have a choice at this point. I had to keep both chairs, since I had trashed the box it came in. We're using the two chairs, and at a fast glance, they look like a set, but I'm disappointed that nothing was mentioned about a change in the design when the re-stocked chair was ordered."


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Verified Customer
Rating 10/10
5/5
2017-05-07

Wonderful

"I'm so happy with Wayfair- they stand behind their products and shipping is great. I go to Wayfair before I go to stores now. Customer service is the best!"


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Verified Customer
Rating 10/10
5/5
2017-05-07

excellent service

"My package came damaged and the contents were broken (butterflies) - called customer service and they were very polite and very accommodating to replace the product. Love everything I have purchased from Wayfair."


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Verified Customer
Rating 10/10
5/5
2017-05-07

Pleased with my selection

"In review of the florals done in oil on canvas ( reproductions) I found the end result captured what I anticipated. This piece fits in perfectly in the master bedroom, settling in quite nicely with other pieces."


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Verified Customer
Rating 10/10
5/5
2017-05-07

LR table

"Just what I wanted, looks wonderful in LR!"


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Verified Customer
Rating 10/10
5/5
2017-05-07

"So far i have not had any problems "


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Verified Customer
Rating 10/10
5/5
2017-05-07

Always happy

"I have never been disappointed with Wayfair's products, customer service or their shipping."


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Verified Customer
Rating 10/10
5/5
2017-05-07

Timely Delivery

"Really love the dog food storage container. Easy to use and keeps things tidy"


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Verified Customer
Rating 10/10
5/5
2017-05-06

Wonderful Service

"I always have a great experience with Wayfair. If an item arrives damaged there is never a problem they replace the damaged item right away. I have received no thing but great service."


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Verified Customer
Rating 10/10
5/5
2017-05-06

Showing expertise

"Two men politely delivered 2 recliners without complaining of the work it took to place them in my home. I was very impressed!"


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Verified Customer
Rating 10/10
5/5
2017-05-06

On time

"good service and excellent products"


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Verified Customer
Rating 10/10
5/5
2017-05-06

Love Wayfair

"I have made several purchases from Wayfair, and all of them have been great. Every product has been in great condition, and great quality! Love Wayfair!"


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Verified Customer
Rating 10/10
5/5
2017-05-06

happy homemaker

"Just built a new home. I found exactly what I needed at wayfair.
"


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Verified Customer
Rating 10/10
5/5
2017-05-06

6x6 area rug

"Arrived on time. It looked just like the picture, thin rug but that was fine. Unfortunately it didn't have the look I wanted. I did keep it and is now in our western theme bedroom. Looks great and perfect with all the wood. "


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Wayfair participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 3,408 merchant members.