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Stores > Wayfair
  • Wayfair Wayfair Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

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    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
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  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.81/10 8.81/10
    Chance of future purchase: Rating 9.26/10 9.26/10
    Shipping & packaging: Rating 9.08/10 9.08/10
    Customer service: Rating 9.09/10 9.09/10
    Return/Replacement policy: Rating 8.86/10 8.86/10
Voice your opinion! Review Wayfair by clicking a star below.
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Verified Customer
Rating 10/10
5/5
2017-08-11

Sofa table

"On time delivery, Quality product, ease of,ordering and paying"


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Verified Customer
Rating 10/10
5/5
2017-08-11

Perfect Every Time

"Wayfair has assisted me with decorating 80% of my living room. All items were a perfect match to the website and was delivered on time but usually early. When my budget allows for more, I WILL BE BACK! "


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Verified Customer
Rating 10/10
5/5
2017-08-11

Exactly what I was looking for!

"It came quickly and is what I wanted! "


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Verified Customer
Rating 10/10
5/5
2017-08-11

LOVE my cushions!

"Replacing older cushions and I had a really hard time choosing. So many nice ones to choose from. Love the ones I received!"


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Verified Customer
Rating 10/10
5/5
2017-08-11

Love the table

"Easy to put together, looks great. I will get another one!"


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Verified Customer
Rating 10/10
5/5
2017-08-11

Excellent service and Fast delivery

"Recieved my 8x10 rug on time. Product was beautiful and looks great in my living room. Color of rug was what I wanted."


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Verified Customer
Rating 10/10
5/5
2017-08-11

Very prompt

"Great please don't Borge me with surveys!"


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Verified Customer
Rating 10/10
5/5
2017-08-10

Excellant experience!

"I recently purchased bar stools, a sconce and matching lamp from Wayfair. Could not have been more happy with the delivery as well as quality of each product. I will definitely shop Wayfair again!"


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Verified Customer
Rating 10/10
5/5
2017-08-10

What Great Selections!

"We found the Wayfair Website to be very computer friendly!
From the very beginning- looking at ALL the items available, narrowing them down, putting them in the cart, making the business transaction, and getting the schedule arrival date- It went like clockwork!

We appreciated your great prices(free shipping) and up-dated e-mails.

Thank You!
"


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Verified Customer
Rating 10/10
5/5
2017-08-10

Excellent zdervice

"I bought a bathroom vanity and did not have a good experience with delivery to room of choice, plus the marble top was broken. This was very frustrating and snug inconvenience to us. Jennifer Gill was very cooperative, helpful and did whatever it took to resolve the issue with a pleasant attitude. She made a frustrating situation pleasant. That is what I call great customer service. Thanks Jennifer."


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Verified Customer
Rating 10/10
5/5
2017-08-10

Happy!

"Great place to buy!!! Never have been disappointed "


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Verified Customer
Rating 10/10
5/5
2017-08-10

Beautiful Blue Chair

"After I finally decided on the color, the rest was easy. Easy ordering, shipping on time and delivery/assembly was a piece of cake. The mid-century modern is a perfect style for my small living space!"


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Verified Customer
Rating 6/10
3/5
2017-08-10

Wall Shelves

"I love the shelves, but forgot I had been given a gift card at Christmas that I wanted to use. I called back and the young man who helped me requested I send him a copy of the card via email which I did. After not hearing from him within a few days, I emailed back and never received a reply. I'm planning to try to use the gift card again, so I'm hoping that it goes through this time. I'm just upset that the person I corresponded with never followed through. This isn't "customer service"!"


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Verified Customer
Rating 10/10
5/5
2017-08-10

Always Find What I Need

"My experience with Wayfair has been excellent. My items arrive in a timely manner and everything is exactly as stated. Customer service is great and I have no complaints."


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Verified Customer
Rating 10/10
5/5
2017-08-10

Great site

"I've been pleased with every single thing I've ordered from Wayfair and shipping has been fast. "


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Wayfair is a merchant member
Wayfair participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 3,382 merchant members.