We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Newegg | browse by category or see best/worst

Stores > Wayfair
  • Wayfair Wayfair Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      n/a
    •  
    • BUSINESS HOURS
      n/a
      GENERAL PHONE
      n/a
      FAX
      n/a
    • SUPPORT EMAIL
      n/a
      SUPPORT PHONE
      n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.77/10 8.77/10
    Chance of future purchase: Rating 9.17/10 9.17/10
    Shipping & packaging: Rating 9.00/10 9.00/10
    Customer service: Rating 9.01/10 9.01/10
    Return/Replacement policy: Rating 8.73/10 8.73/10
Voice your opinion! Review Wayfair by clicking a star below.
No Avatar

Verified Customer
Rating 10/10
5/5
2017-09-18

Excellent!

"Excellent product! Quick delivery! Great price! "


No Avatar

Verified Customer
Rating 10/10
5/5
2017-09-18

Easy ordering

"Delivered as promised and the table is beautiful."


No Avatar

Verified Customer
Rating 10/10
5/5
2017-09-18

Excellent

"Everything about my order went well in every way and I enjoy my purchase very much."


No Avatar

Verified Customer
Rating 6/10
3/5
2017-09-18

You get what you pay for

"I purchased a rug on sale and the quality is terrible. It feels like you are walking on rough paper. There is no play or cushion to the rug. It is very thin. It is uncomfortable to sit/stand/lay on without purchasing an extra rug cushion for underneath it. Not worth it."


No Avatar

Verified Customer
Rating 10/10
5/5
2017-09-18

Coming back for more

"I was looking for a product that fit my needs and space, and presto, Wayfair accommodated me ✅ "


No Avatar

Verified Customer
Rating 10/10
5/5
2017-09-18

"Awesome Company, 5 Star !!"


No Avatar

Verified Customer
Rating 10/10
5/5
2017-09-17

Absolutely loved them!

"My counter stools are gorgeous, comfortable and just perfect. Live the color. Looks exactly like the picture "


No Avatar

Verified Customer
Rating 6/10
3/5
2017-09-17

Better late than never.

"I was told my order would arrive within a week. I called to check the status. It seems there was kind of technical difficulty. They said they would call back and keep me updated. No one did. I called back to check to see if they had the problem resolved. They had not. I had to start all over with a different represtative. She said someone would call me and let me know. They did not. I received an email a couple of days later saying it had shipped. Your customer service is not so good. "


No Avatar

Verified Customer
Rating 10/10
5/5
2017-09-17

great service & product

"I had read all of the reviews about the I purchased before ordering it and they were right on. The product was as described and the shipping was on time. Will order from Wayfair again."


No Avatar

Verified Customer
Rating 8/10
4/5
2017-09-17

True to their word

"Merchandise was delivered right after their phone call as to when they will arrive. It was a sideboard. It arrived well packed with no nicks or scratches. Efficient men (2) who were careful and fast. Will deal with Wayfair again. "


No Avatar

Verified Customer
Rating 10/10
5/5
2017-09-17

Storage Bench

"Very easy to order. It arrived quickly, and it's beautiful."


No Avatar

Verified Customer
Rating 10/10
5/5
2017-09-17

Customer service

"My experience was excellent! My orders were short in the hardware and they were very expedient in sending replacement hardware!!"


No Avatar

Verified Customer
Rating 10/10
5/5
2017-09-17

Easy peasy

"We ordered a twin matress and bed frame for our daughter to use in college apartment. Shipped and received as promised. Easy to transport. Everything was as promised. In pieces relatively easy to put together. Looks nice for the money. I would definitely recommend! "


No Avatar

Verified Customer
Rating 10/10
5/5
2017-09-17

great service

"Delivered in great condition and driver was very nice."


No Avatar

Verified Customer
Rating 10/10
5/5
2017-09-16

Excellent service!

"Orders are shipped very quickly. Merchandise quality is very good."


Learn about Our Reviews

Share Wayfair's store rating

Wayfair is a Merchant Member! Learn more

Wayfair is a merchant member
Wayfair participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 3,438 merchant members.