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Stores > Wayfair
  • Wayfair Wayfair Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

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    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
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  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.77/10 8.77/10
    Chance of future purchase: Rating 9.20/10 9.20/10
    Shipping & packaging: Rating 9.05/10 9.05/10
    Customer service: Rating 9.04/10 9.04/10
    Return/Replacement policy: Rating 8.88/10 8.88/10
Voice your opinion! Review Wayfair by clicking a star below.
JoanneShannon-Duke's Avatar

Verified Customer
Rating 10/10
5/5
2017-06-20

Four drawer file cabinet

"I received the cabinet damaged but customer service was excellent and had a new one shipped within a few minutes!"


No Avatar

Verified Customer
Rating 8/10
4/5
2017-06-19

Fed x didnt delivered

"When they delivered it was left on the 1st floor i live on tbe 2nd floor they just dropped it off never let me know it was here i went out at 3pm and found my freezer in the hall way i had to pay someone to bring it up stairs for me i called you guys to complain fedx said they were going to send the guys back out they never did it sat in the hallway for 2days before i could find some one to bring it upstairs for me "


Gittrdone's Avatar

Peoria, AZ. Verified Customer
Rating 10/10
5/5
2017-06-19

Excellent! Wayfair Rocks, with free shipping ,you can't go wrong! Thanks Wayfair.

" Well, I think the most exciting thing that happened was, with the no interest for 12 months, if you pay it off in 12 months, is that I was able to purchase some living room furniture that I normally would not have had a chance to. Of course you have got to love the free shipping also. Specially on such a large item. Thanks, you have always come through for me and your products are always excellent. I have not purchased any item yet that I wasn't satisfied with."


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Verified Customer
Rating 10/10
5/5
2017-06-19

Bedding

"Price was reduced before delivery they matched "


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Verified Customer
Rating 10/10
5/5
2017-06-19

Great

"Easy to search for what I wanted. Many options to choose from. Products arrived in stated time and were exactly as advertised!"


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Verified Customer
Rating 10/10
5/5
2017-06-19

great value for the $ I spent

"ordered 2 memory foam mattresses online... got great value for the money spent! My boys are uber-exciting about their new mattresses and one bed frame!
"


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Verified Customer
Rating 10/10
5/5
2017-06-19

Excellent

"Perfect. Delivered quickly and quality product."


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Verified Customer
Rating 10/10
5/5
2017-06-19

Great Customer Service, Quick shipping.

"All in all a great experience."


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Verified Customer
Rating 10/10
5/5
2017-06-19

A futon

"The item was delivered just as described, and arrived sooner than I expected. The price was $150 cheaper than a local store for the same brand product."


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Verified Customer
Rating 10/10
5/5
2017-06-19

Best company ever!

"Wayfair and the group of companies affiliated with it are one of my favorite places for online shopping. Their products are great quality, and almost imporrisboe not to buy. Their prices and shipping are fair, and their customer service is one of the best I've ever dealt with. I am a committed customer and will always be!"


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Verified Customer
Rating 10/10
5/5
2017-06-19

Picture

"I love the picture I purchased. The colors are very true to what is pictured."


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Verified Customer
Rating 10/10
5/5
2017-06-19

"Great customer service and a quality product."


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Verified Customer
Rating 10/10
5/5
2017-06-19

Excellent!

"Very helpful and happy workers thanks so much!"


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Verified Customer
Rating 10/10
5/5
2017-06-18

The Gill T- fal

"I Grilled T- bones it was juice just like a stake house, very good thanks to my new T - fal Grill it is awesome. Shipping was on time,customer service was kind, product was very nice price. Thanks Wayfair. "


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Verified Customer
Rating 10/10
5/5
2017-06-18

Great guest mattress

"I was downsizing the guest bed from a queen to a full, and this mattress was 70% off with good reviews, so I thought I'd give it a try. Mattress arrived in 2 days, was easy to unpack, and my guests seem to enjoy it while making the room feel bigger. Thanks, Wayfair!"


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Wayfair participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 3,378 merchant members.