Take the Tour »
e.g. Such as Newegg | browse by category or see best/worst
Nice patio set!
"This set would have been perfect if I had received the hardware to put it together. Still waiting to put it together."
Great Experience but Long wait for certain items
"I ordered over $1,000 worth of product and when I received my bar chairs, and end table it was perfect. I'm also waiting on my coffee table and it's the exact same manufacturer but it's taking longer then the end table to get still waiting on it. I wondered why they were not delivered together. I have been receiving 1 piece at a time. My only issue is I ordered a couch and chair on 4/23 and it has not even shipped yet. I was told they are in a warehouse but it looks like It will be about 4 to 5 weeks before I receive them. If your in a hurry for big items, don't expect to get them in a timely manor. Empty house, still waiting. The "expected" delivery date is May 26th, other then that I think the products I have received so far have exceeded my expectations!!"
more than satisfied!
"great value and quality products."
Business purchase professional customer service
"Although we had a little hiccup with what was sent, Wayfair handled it professionally and took care of us like a champ."
"The stairs stick on carpet pads looked burgundy in the on line photo. But when they arrived they are more of a brownish color. just a little disappointing. "
"Sent the crib to my son and daughter-in-law. When it came a top piece was damaged. Wayfair was great to deal with. They sent out a replacement immediately and it came in a few days. They love the crib and would recommend it, and shopping on Wayfair, to others."
Everything as promised.
"The hall tree, coffee table, cubbies with hooks, over door hooks -- so far everything we've gotten via Wayfair has been as described. We spend quite a lot of Wayfair staff time getting answers (is this furniture solid wood, what wood exactly, what is the weight limit on this chair or that love seat, how are returns handled, etc. etc, etc) with the result that we have never had to use their generous return policy. We will get more things here for sure."
"The item was delivered a day early!!!!!I am waiting for help in setting it up. Should happen in a day or two."
"I have recently made a considerable number of purchases for my new vacation home in the Desert, and have not been disappointed once in either the quality of the goods or the speed of delivery.The one time when dealing with a representative by phone ,I received the utmost courtesy,helpfulness and friendliness.Go Wayfair!!"
"I can't write a review on something I still haven't yet. I ordered a sectional on 4/18/16 they shipped a damaged piece and now I have to wait 4 weeks for a replacement, REALLY??? I paid for the merchandise on 4/18 but won't get it until 5/26 or later. If zero was an option that would be their score. Customer service was absolutely no help."
Quick and Easy
"First time shopping with Wayfair. Product was of very good quality, fast service, and easy ordering. I will be ordering again!"
Sears out and Wayfair in!!
"Love the website and the fact that they deliver to my door no matter how big the item. Very happy!!!"
Fresh and new look for my kitchen !
"Lovely pendant light for over my 19 year old, very tired , kitchen table. Gives the room a new look. Rheostat in the room makes for multiple lighting moods. .."
"I recently decided to redecorate and will forever thank a friend for recommending Wayfair. I bought three carpets, a futon, and wall art from Wayfair and have been delighted with every purchase. No disappointments in prompt delivery, quality of merchandise, nor price. The best saving was in time NOT spent in endless shopping and arranging delivery. It's a great way to buy, and I' ve been letting all my acquaintances know about Wayfair!"
unable to deliver
"I purchased an item and the item ended up being out of stock and never got delivered. They cancelled my order"