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Stores > Wayfair
  • Wayfair Wayfair Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

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    • SUPPORT EMAIL
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      SUPPORT PHONE
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    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
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  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.85/10 8.85/10
    Chance of future purchase: Rating 9.27/10 9.27/10
    Shipping & packaging: Rating 9.13/10 9.13/10
    Customer service: Rating 9.07/10 9.07/10
    Return/Replacement policy: Rating 8.98/10 8.98/10
Voice your opinion! Review Wayfair by clicking a star below.
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Verified Customer
Rating 10/10
5/5
2017-04-06

Excellent service from Wayfair!

"I have ordered a lot from Wayfair and never had to complain or to send anything back."


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Verified Customer
Rating 10/10
5/5
2017-04-06

Always great!!!!!!

"I bought several items from Wayfair and every aspect of the experiences have been fantastic "


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Verified Customer
Rating 10/10
5/5
2017-04-06

Dreamy Can Opener

"My new can opener works like a dream!
Thank you!
"


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Verified Customer
Rating 8/10
4/5
2017-04-06

Overall good experience

"Overall I was pleased with my experience ordering from Wayfair. I had ordered a table from them and it was due to arrive the day before Thanksgiving. It didn't show up until a couple days after which was not ideal. Everything else has arrived on time and in perfect condition. I would definitely recommend ordering from them just be aware that larger or specialty items may take a bit longer to arrive."


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Verified Customer
Rating 10/10
5/5
2017-04-06

Great

"I received my item in no time. I love shopping at Wayfair!"


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Verified Customer
Rating 10/10
5/5
2017-04-05

Great experience

"I love Wayfair.
Always on time and great customer service .
"


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Verified Customer
Rating 10/10
5/5
2017-04-05

Truly customer-oriented

"I received complete satisfaction on a challenging return transaction with the help of a very understanding customer service rep."


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Verified Customer
Rating 10/10
5/5
2017-04-05

Pendant light

"Light is beautiful. And arrived earlier then estimated. Was easy to assemble, however was not easy to hang luckily my husband is an electrician."


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Verified Customer
Rating 8/10
4/5
2017-04-05

A little hiccup

"I have ordered several times and am impressed with their customer service. However, on this particular item, the shipment was mistakenly returned to the warehouse in Los Angeles, instead of being delivered to us. Once I notified Wayfair of the problem, they immediately rectified the error and promptly expedited my water feature to us. Thankful that they were so responsive!"


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Verified Customer
Rating 6/10
3/5
2017-04-05

Partly satisfied

"I've bought from them twice. First time awesome ... Second time said 3 inches thick more like 1 1/2. Fast shipping and easy to use ordering. "


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Verified Customer
Rating 10/10
5/5
2017-04-05

A very nice buy

"Wayfair a wonderful online shopping experience. "


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Verified Customer
Rating 10/10
5/5
2017-04-05

Happy with Wayfair

"Everything I've ordered is exactly what I wanted and when ordering by phone all sales reps were excellent "


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Verified Customer
Rating 10/10
5/5
2017-04-05

I'm happy!!

"Came on time. Merchandise was excellent "


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Indiana Verified Customer
Rating 10/10
5/5
2017-04-05

Great company.

"Wayfair has great deals, easy online ordering and fast shipping."


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Verified Customer
Rating 10/10
5/5
2017-04-05

Awesome

"Will be back, great product and fast shipping"


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Wayfair is a merchant member
Wayfair participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 3,417 merchant members.