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Stores > Whole Latte Love
  • Whole Latte Lov Whole Latte Love Elite Status
    • Address: 2200 Brighton Henrietta Town Line Rd.
    • Contact: customerservice@wholelattelove.com
    • Phone: 888-411-5282
    • Customer Support: 888-411-5282 option 2
    • Business Hours: Monday -Thursday 9am-8pm, Friday 9am-6pm, Saturday 10am-3pm and Sunday 12-5pm EST time
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.10/10 8.10/10
    Chance of future purchase: Rating 9.43/10 9.43/10
    Shipping & packaging: Rating 9.17/10 9.17/10
    Customer service: Rating 9.81/10 9.81/10
    Return/Replacement policy: Rating 10.00/10 10.00/10
Voice your opinion! Review Whole Latte Love by clicking a star below.
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Verified Customer
Rating 10/10
5/5
2017-03-01

"It couldnt have been easier I ordered it online paid with PayPal and received it in three or four days and im also very satisfied with the machine it's easy to use even though priming the Machine can be a little bit of a pain in the **** LOL but besides that it's a good machine makes a great cup of coffee very happy with the whole process"

This review was modified by maccarronesal on March 03 2017 05:30:02 PM

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Verified Customer
Rating 2/10
1/5
2017-03-01

We didn't receive our order

"Very slow delivery cycle. Should have come in two days according to the online purchase shipping info."

This review was modified by joembyrd on March 03 2017 11:45:01 AM

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Verified Customer
Rating 10/10
5/5
2017-03-01

"Great service. Everything received in order and on time."

This review was modified by goga1185 on March 03 2017 05:15:01 AM

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Verified Customer
Rating 10/10
5/5
2017-02-28

Watch the Review Videos !!!

"I researched for 10 days, dying without my "Mud",

Whole Latte Love has the best site for reviews / videos and comparisons.

The Beast Machine was packaged amazingly well, and was set-up in 10 minutes.

Delicious Espresso and Latte Macchiato !!!

Mr. T
"

This review was modified by atrombetta on March 02 2017 07:45:01 PM

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Verified Customer
Rating 10/10
5/5
2017-02-28

Been without a machine for 2 months!!

"So thrilled with the Gaggia! We waited for so long because we lost our Jura and they are so expensive! It was a gift. Well, we bit the bullet and did it!! WLL was fantastic!! Will use them from now on!"

This review was modified by bittersweetdesign27 on March 02 2017 02:15:01 PM

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Verified Customer
Rating 10/10
5/5
2017-02-28

Love my new Gaggia Brera!

"I waited until President's Day to see if this Gaggia Brera espresso machine in silver would go on sale and you did not disappoint! I just received it and love this machine! It replaced a Saeco that is no longer made, that had already been repaired once and finally bit the dust. I love that you have free shipping and easy online instructions for use. Thank you!"

This review was modified by dmk78732 on March 02 2017 09:15:01 AM

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Verified Customer
Rating 10/10
5/5
2017-02-27

Always great

"They deliver as promised - great service and communication"

This review was modified by mlojek on March 01 2017 05:15:02 PM

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Verified Customer
Rating 10/10
5/5
2017-02-27

Got what I ordered..

"Ordered Espro Calibrated Tamp and have used it once so far.. Has a nice heavy feel to it and based on a bathroom scale test(less than perfect but a way to ballpark) it applies about 31-32 lbs of pressure when it clicks... A more accurate test would probably confirm 30 lbs..
Bottomline, I like the addition to my espresso accessories and think this will be a useful training tool. WholeLatteLove was very easy to do business with...
"

This review was modified by crowpeak on March 01 2017 04:45:02 PM

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Verified Customer
Rating 10/10
5/5
2017-02-26

Awesome Service

"Upgrade my espresso machine . My choice to buy the Gaggia Bera came from all the videos on your website Very helpful . Great machine at a great price. You guys are the best "

This review was modified by inferno24711 on February 28 2017 10:30:01 AM

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Verified Customer
Rating 10/10
5/5
2017-02-26

Very well made

"Very well made, sturdy. The directions however, lack how to replace the rubber orings. They give you extras, but I guess you have to figure out for yourself how to replace them."

This review was modified by jkehs3 on February 28 2017 10:15:02 AM

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Verified Customer
Rating 10/10
5/5
2017-02-26

"Always dependable, always on time"

This review was modified by waxmancpa on February 28 2017 09:00:01 AM

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Verified Customer
Rating 10/10
5/5
2017-02-26

On time delivery, all present and correct

"Nothing to comment on - everything went exactly to plan"

This review was modified by aironside2011 on February 28 2017 08:30:01 AM

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Verified Customer
Rating 10/10
5/5
2017-02-24

Great company

"I can always count on these guys for great coffee and equipment."

This review was modified by michael_wallack on February 28 2017 12:15:18 AM

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Verified Customer
Rating 10/10
5/5
2017-02-24

My morning coffee has reached a new level of ridiculousness

"They roasted it Monday and I had it on Thursday ready to be brewed for Friday morning, absolutely peak-perfect timing. It was packed in an air-tight bag with a one way valve with a roast date stamped on it. The coffee so absurdly good and fresh it's borderline ridiculous."

This review was modified by bjruddock on February 28 2017 12:15:18 AM

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Verified Customer
Rating 10/10
5/5
2017-02-24

Great prices

"Great prices on espresso machines and accessories. "

This review was modified by mhsh21107 on February 28 2017 12:15:13 AM

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