We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Newegg | browse by category or see best/worst

Stores > Zenhaven
  • Zenhaven Zenhaven Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      n/a
    •  
    • BUSINESS HOURS
      n/a
      GENERAL PHONE
      n/a
      FAX
      n/a
    • SUPPORT EMAIL
      n/a
      SUPPORT PHONE
      n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • option not available Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • option not available Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing 0.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10
Voice your opinion! Review Zenhaven by clicking a star below.
Rating 10/10
5/5
2017-06-26

Super response time

"Dealing with your Company is as comfortable as your products."


Rating 10/10
5/5
2017-06-19

Always there for you

"It's been a learning experience, very enlightening, and there doesn't seem to be any dumb questions, and they have a sense of humor. Mine will get even better after I can sleep on it. and get rid of my hip pain. I can't even sit on my old mattress without getting pain. "


Rating 10/10
5/5
2017-06-16

Great customer service

"Roger was very helpful and knowledgable. He walked me through everything I needed to know and was very polite while doing so. It was a very good online purchase. I hope I am as happy with the bed as I am with the customer service."


Rating 10/10
5/5
2017-06-16

great service

"just order Zen Heaven mattress , cant wait for it to arrive , service rep. is very helpful , like the service already . "


Rating 10/10
5/5
2017-06-14

ABSOLUTELY WONDERFUL SERVICE!

"I began my search for mattresses for an adjustable bed locally. I could not find exactly what I wanted. My husband and I have had a latex bed for 15 or 16 years. We have been so satisfied with it that we knew we wanted latex for our new adjustable bases. I started an online search and Zenhaven just kept popping up. I really did not want to order online; I was just trying to find latex close by. After reading all about the Zenhaven mattress and speaking with the chat line four or five times, I started leaning to ordering online. The people I chatted with were so nice and so well informed. They answered every question I asked of them quickly and fact supported reviews. I finally placed an order (I like to mull things over before ordering) and I am now awaiting the big arrival day. I hope I love the mattresses as much as I cared for my dealing with the company."


Rating 10/10
5/5
2017-06-13

Day 1

"Seems odd to solicit reviews so early in an online purchase - day 1, but to be honest the experience has been very good, reassuring. If this level of service continues 5 stars might not be enough. "


Rating 10/10
5/5
2017-06-13

So far so good!

"The customer service on chat has always been great. If the mattress is as good as the customer service it should be a great bed!"


Rating 10/10
5/5
2017-06-11

Efficiency, courtesy, expertise!!

"So far I am hugely impressed with Zenhaven customer service, its prices, guarantee and product. Hoping this continues through delivery & a good nights sleep!!"


Rating 10/10
5/5
2017-06-11

Great experience

"Cory helped us on a Saturday evening... he was both courteous and informative. "


Rating 10/10
5/5
2017-06-10

New to Zenhaven

"Dealt with Marcus on the purchase of a new Zenhaven Mattress and Lineal power Base. Very helpful in answering questions and helping with the order. So far everything has been very smooth. Now waiting for delivery and setup."


Rating 4/10
2/5
2017-06-10

Extremely hard and uncomfortable. Don't buy this if you have shoulder or back problems.

"Could not sleep it hurt shoulders and back so bad. Good for not having any smell. "


Rating 6/10
3/5
2017-06-08

So far all I know is it is going to take a long time to get the mattress ... particularly since I don't have one in the meantime!

"Not sure why I would be filling out a rating now as I have not gotten the mattress, nor do I know yet when it is coming, but you asked ... so here you go. Hope the mattress is really good."


Rating 10/10
5/5
2017-06-08

Good communication.

"Zen haven keeps you up to date on your order."


Rating 10/10
5/5
2017-06-04

Flawless

"Good experience with knowledgeable person. Got the order correct the first time. Looking forward to the arrival of the Zenhaven. "


Rating 10/10
5/5
2017-06-02

Finally the right mattress

"We tried almost every type of mattress from the best of the spring-types to Sleep Number beds and were not satisfied. We finally focused on latex mattresses and Zenhaven's name and reputation lead us to give their mattress a chance. The ordering and delivery process went smoothly but more importantly Zenhaven lived up to their reputation. We are both sleeping better, much better. Zenhaven has made that critical 1/3 of our daily life more rewarding. My highest recommendation has always been whether I could recommend something to other members of my family. I would recommend Zenhaven to family without any hesitation. Thanks! "


Learn about Our Reviews

Share Zenhaven's store rating

Zenhaven is a Merchant Member! Learn more

Zenhaven is a merchant member
Zenhaven participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 3,378 merchant members.