We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Newegg | browse by category or see best/worst

Stores > eCollegePC

Ratings & Trust

Your trust is our top concern

Did you know businesses can't pay to alter or remove their reviews from ResellerRatings. When merchants become a merchant member, they have the ability to survey their customers, however cannot ask for positive reviews. Find out how our ratings for a business is calculated. Learn more.


Organizing your Reviews

You can now organize your reviews and your content. Click on the button to start tagging your reviews. When you press enter, you'll automatically add a tag. To delete a tag, simply press . When you start organizing and tagging your reviews you'll be able to start searching by your tag categories, get notifications when content is added to the category and soon, get insights on those categories. You'll be able to pull analytics across various keyword tags! Manage your Tags here.

Store InformationStore Info
Full Rating Profile
  • eCollegePC eCollegePC Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security


    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.61/10 8.61/10
    Chance of future purchase: Rating 10.00/10 10.00/10
    Shipping & packaging: Rating 9.64/10 9.64/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

74 Customer Reviews

Rating 10/10

"Received my Custom built AMD system with Thermaltake MK-1 case from eCollegePC, set it up and it has been the best PC I have ever had!!! The customer service was excellent and what I really like is that Mike took the time to talk to me about the PC I wanted and also met my budget. Overall great experience. I definitely will be purchasing from these guys again.

Levord Adams

This review was modified by leeadams on November 23 2015 07:54:15 AM

Rating 10/10

"I've had my machine over a month now and its been a great experience. From the beginning they were able accommodate my purchase requirements of using two credit cards to split the payments online, having the chipset and processor I wanted (Skylake i7 6700k) when it seemed many places were out of them due to the shortage at the time. I was able to get all the parts I wanted at a great price compared to other competing sites. The assembly of everything is clean and wired professionally. It was a smooth and easy transaction with great communication with their staff. My machine came quickly with shipping which is great because I was excited to get out of my 8 year old machine. I have only one small issue so far which was a case flaw (Corsair Carbide 500R) where the main side panel isn't quite flush to the chassis and has about a 1/4" gap, I still am able to open the case which is a good thing; its something that isn't a big deal to me its not too noticeable and as long as the core components are functional and doing their job happy. I would definitely consider purchasing from them again."

Rating 10/10

"Just received my 6700k super build from these guys and it is the most amazing system. They accommodated all requests I had for swapping parts that weren't listed and I received a stunning super powered beast that is just a joy to even look at when it isn't in use. Mike quickly answered any questions I had and when one of my fans didn't spin, he sent me a new one to replace it immediately no questions asked and it worked like a charm. Can't wait to order from them again. Why can't I give them 10 stars? If I had ordered from another boutique builder it would have cost 30% more and their customer service would not even come close to ecollegepc!"

Rating 10/10

"I ordered a Skylake 6700 pc in August, right smack in the middle of the "great 6700" drought of 2015.
Mike kept me up to date on my status and let me know when they expected the new chips in the entire time I was waiting, I did not "need" a new machine ( I bought one in march this year that was working A + however...new toys) so the extra wait time was no issue for me.

I enjoyed the ease of use and wide selection of options on the site as I went through and figured out my "must haves" vs my "Wants".

When they were building my machine Mike took a moment to let me know that they were going to pack the video card in wrap to protect it during transport and I will need to remove it once I get it. (980ti is a beast of a card)
I appreciated them doing this as I have seen/heard horror stories of other "mail order" computers being bounced around so much that the cards get undone inside and create havoc when shipped.

After a wait my computer arrived to me in a simple brown box via FedEx.
My heart stopped as I saw the FedEx guy "rolling" the box up my stairs to deliver it...not a good site when you know what is in it.
Upon Taking delivery I saw a large dent/gash in the outer box and I immediately took pictures to show I did not do this , shipping did.
Opening the outer box I saw that the inner box had a smaller damage mark on it similar to the outer...I was almost panicked now however I went on hoping for the best.
I was rewarded when I saw that my lovely new machine was safe and snug inside the 2nd box, neatly wrapped in foam and plastic wrap, undamaged.

Mike and crew were great the entire time I dealt with them building this machine.
The fit and finish of this machine is perfect and well beyond anything I could do on my own..thus why they are getting my business again once we need a new machine...a long long time from now.

You really can't beat these folks all things considered.

Rating 10/10

"These guys are pretty wild. Building a PC ain't cheap, and having one built for you has traditionally been far less cheap than that, but eCollegePC does it while only increasing the cost by a small fraction, and let's be honest, a 3-year parts and labor warranty can be invaluable sometimes. Not only that, but in this day and age where customer service is about the worst it's been at since the dark ages, these guys actually get back to you if you have a question - and fast. I had asked about how they deal with Nvidia's bundled game deals (which they get you, by the way), on a Saturday and they got back to me Sunday. When the package didn't come with the game's code coupon, I shot them an email about at and got a response /within five minutes/. I can't emphasize enough how impressive that is to me, even if I'm not dealing with a company the size of Microsoft here. Also pretty fast shipping, though I'm fairly lucky in that they ship out of the midwest (where I happen to live). Rig worked right out of the box and was well constructed, good wire placement and most of the software components had been updated (minus the graphics card, easy fix). Cannot recommend enough so far."

Rating 10/10

"Was my first custom build experience. I essentially picked out the components that I was going to do a custom build with then decided to search for companies that will do it for you. eCollegePC was a top ranked company, and given their reviews, I decided why not.. It was about 15% on top of what I could have done the computer for from scratch, but the reviews and 3 year warranty we're attractive. Received my PC with the wrong ssd installed, but Mike was quick to respond and make it right. Not taking a star away for that, given the support I received. For less than 1k this PC is by far the fastest I have ever used! Thanks!"

Rating 10/10

"I could not be happier with these guys. They are fast, they communicate and are real, honest, smart people. I love my PC and after 6 months it wouldn't boot up. I exchanged a few emails with eCollegePC support and rather than assuming I had absolutely no idea what a computer was the support team treated me with respect, was fast, and diagnosed the problem. I had to send the PC in for a warranty fix and GOT IT BACK BEFORE I EVEN THOUGHT IT WOULD ARRIVE AT THEIR SHOP.

I'm completely blown away by these guys and plan to shop here for a long time.

Rating 10/10

"I had looked up computer companies that built computers. eCollegePC was number 5 on the list, but scored very high marks for customer service. I decided to research the 5 companies listed and chose eCollegePC to build our computers. I was a little leary about spending the money for 2 gaming computers based on soley on reviews. I WAS NOT DISAPPOINTED! I had a simple question regarding the order and emailed customer service. Within 30 minutes Mike called my personally to answer my question. I was amazed. I was even more pleased when the order arrived exactly as described. I finally got to play on the new computer and I was blown away by its capability. I would definately order again from eCollegePC and recommend giving them a chance to make you happy with your new computers. Price was very reasonable and customer service was through the room!
I couldn't be happier!

Ray DeBacker
Cathlamet, Washington

Rating 10/10

"I don’t do reviews, I just don’t. But this is a special case – in fact, I’m going to copy and save this one and post it on other forums. Anyone who is on a limited budget, or doesn’t have a lot of computer savvy, or has a problem comprehending someone who speaks with a heavy accent will understand why I made an exception in this case. Especially if they spent a week trying get a little preliminary info from “Customer Support” at HP, Dell, etc.
If I wanted a custom-built PC and my name was Buffet, I’d probably buy IBM or Cray and tell them I wanted to be able to do anything, anywhere, anytime. Same thing if my name was Gates – I couldn’t use my own company because I wouldn’t want to risk a discrimination lawsuit by hiring a translator so I could actually understand my Customer Support Staff.
If I were just run-of-the-mill wealthy, I’d probably go to one of those high-end (apt) Custom Builder Boutiques – the ones who would feel soiled and insulted if they were ever asked to build a PC for under 10K.
Either way, ecollegepc would have never been on my radar – and I’d have missed the most pleasant and painless experiences in my 15 years of online shopping.
When you call them on the phone, they take your number and ACTUALLY CALL YOU BACK – usually within 5 minutes…..even if you’re just looking for info about their products and policies. When you contact them via e-mail, with several questions at once, they usually respond within a couple of hours, and always within the same day – unless you wait until after business hours, then it might be the first thing next day. And you can talk to the same knowledgeable person each time you contact them, no matter which way you do it.
You can buy a ready-to-ship PC from their Value Series for around $450, and if you want, customize it almost any way you choose. Or choose one of their specialized lines and customize that. They have an impressive selection of options, and if you ask for something you THINK you want, but don’t need, they’ll tell you. I’m sure they’d sell you whatever you insisted on, as long as there were no compatability issues, but they don’t go out of their way to sell you stuff you don’t need.
And there’s a free 3 year warranty on parts and labor, and free lifetime support.
I had a problem with my PC that I caused by my own stupidity, and they said that I could ship it back at their expense, or they would try to tell me how to fix it myself. They told me, and I fixed it.
I couldn’t be happier with the PC, or the whole process from start to finish.


Rating 10/10

"I usually build my own PC's because big name builders like Origin/Xidax/Falcon cost SO, SO much more money. With eCollegePC the cost was just a tad more than building it myself, but I got the benefit of a 3 year warranty, beautiful cable management, and free shipping. I had a strange problem with my power supply (it was a quality brand PSU, just this unit was funky) where the computer wouldn't turn back on after a shut off unless I waited a minute or so. Mike sent me a new PSU asap and I had it installed in less than 3 minutes. Fixed the problem. If they keep their prices reasonable and build quality good I might never make my own again."

Rating 10/10

"Excellent custom computer build and fairly priced, Courteous, expert advice; timely communication/follow-up; and stellar customer service after the sale. Highly recommended."

Rating 10/10

"I just got my new machine custom built from eCollegePC and have to say they have some of the best customer service I've had with any company I've dealt with online. Response time is not only amazing they know what they'd talking about (thanks to Mike in particular). Keep up the good work and thanks for a killer gaming machine!"

Rating 10/10

"I was looking for four new work stations for a busy photographic studio. We needed high spec PC's without gaming graphics capability. Mike worked with us to come up with a suitable specification and quoted a very fair price. After ordering, the PC's were built, shipped and installed without incident. Overall - very satisfied and would highly recommend this company to anyone looking for custom built PC's."

Rating 10/10

"Wonderful service and excellent product.
I custom designed a gaming system and they made it work perfectly...

Rating 10/10

"Very impressed with the efficient, clean build of my new PC. Great communication, reasonable prices, and perfect build. Many thanks!"

Ratings Calculation Change

Share eCollegePC's store rating

eCollegePC is a Merchant Member! Learn more

eCollegePC is a merchant member
eCollegePC participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,677 merchant members.