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RatingsRating
Store InformationStore Info
Full Rating Profile
  • iBUYPOWER.COM iBUYPOWER.COM Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 529 N BALDWIN PARK BLVD. CITY OF INDUSTRY CA
    • Contact: comments@ibuypower.com
    • Phone: (888) 462-3899
    • Customer Support: (888) 462-3899
    • Business Hours: 7:30am~6:00pm PST Mon-Fri10am~3pm PST Sat.
    • Fax: (626) 269-5201

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.32/10 8.32/10
    Chance of future purchase: Rating 9.42/10 9.42/10
    Shipping & packaging: Rating 9.05/10 9.05/10
    Customer service: Rating 9.55/10 9.55/10
    Return/Replacement policy: Rating 8.96/10 8.96/10

3,529 Customer Reviews

Rating 10/10
5/5

"Fast delivery - computer shipped as ordered - computer performed wonderfully for many years. Would recommend iBuypower to friends and that is also why I am a return customer. Richard Lee is helping me out now with my order and doing a fantastic job."


Rating 10/10
5/5

"FranciscoM was my technical support for my issues and he was extremely knowledgable and friendly. I had multiple issues and he was able to efficiently solve them and was able to go through step by step with me what I needed to do on my end. He is awesome!"


Rating 10/10
5/5

"Audio / USB PCB broken, need replacement. Spoke to Lee with Tech support to obtain a replacement.
"


Rating 10/10
5/5

"This was an easy to order system. it was built quickly. I was impressed with how well the cord management was. It did make a clicking noise when it arrive, but a quick call to tech support and all I did was remove the PSU, fix the netting underneath it, and reinstall the PSU. It's worked beautifully in since then.

They assign you a personal customer service representative, and Robert was very responsive and helpful. I strongly recommend buying from ibuypower.
"


Rating 10/10
5/5

"Called Mike in regards to a problem, he promptly fixed it. I will be using IBUYPOWER again in the future"


Rating 10/10
5/5

"Computer worked great, great customer service. Buying another computer due to being so pleased with the first one from Ibuypower. "


Rating 8/10
4/5

"talked to richard lee.

i was quite pleased with my first machine, which explains why i have now ordered a second. there was a problem with the first computer, but i sent it back and got it fixed pronto. i'm pleased with the ibuypower product.
"


Rating 10/10
5/5

"Spoke with lee and he was very helpful and answered all of my questions"


Rating 10/10
5/5

"Robert was a big help in the processing of my order. When my PC arrived it was awesome, I felt like a kid on Christmas. Plugged it in booted it up, realized that one of the red led lights on inside must have cracked during packing. Robert was there to help me out again and said he would ship one out right away. The computer has worked great and nothing wrong with the performance yet. "


Rating 10/10
5/5

"i have been very satisfied with ibuypower products . But the customer service has been the main reason i'll shop here again . back when i first ordered i was very satisfied and pleased with mr richard lee. and today when i called 3 YEARS! later a mr Brad Grimes did a very good job helping me with my problems and explaining how i need to fix it while also providing the links i need to get the correct parts. he took his time did not rush me very very happy customer. thanks alot "


Rating 10/10
5/5

"This was a great experience.
I had a few technical questions, so I went to tech support. The man who answered my questions was pleasant and professional. Not only did he answer my questions with speed and confidence, he also got outside of his comfort zone and helped me with some sales related questions. He took the proper amount of time that I needed to be confident with your product. Although I didn't buy from him direct (im a price shopper) he was directly responsible for my iBUYPOWER purchase. I bought through newegg, but I bought your product because of the confidence that he built in me.

Thank you very much for your time,

Scott Southwick
BTW I requested a review before it was suggested.
"


Rating 10/10
5/5

"This is my first purchase through Ibuypower, and so far I have not been disappointed. The only hiccup I've had has been with a back ordered cooling unit, but that problem was swiftly solved by an employee of Ibuypower named Mike. Mike was helpful and polite in helping me solve the problem. I appreciate the help."


Rating 10/10
5/5

"The whole process is smooth and easy. Any time i had a question Lee was there to answer it. They have people that go over your order before you pay to make sure it is all compatible. That way you don't have to worry about stuff not working when you get it. I have used them several times and had no issues! Thanks"


Rating 10/10
5/5

"My last purchase from iBUYPOWER was like.. 5-6 years ago. And I don't have the order # or anything anymore. But it was a great experience, and obviously has been working well considering I am just now buying a replacement. (And not getting rid of this one, we're upgrading the RAM and video card and my kids are getting it!) I still have no issues playing games on it (Just WoW and Minecraft, really.) So it was a great investment, and one I am glad to make again. Lee has been super helpful with questions and follow up, too, making it another great experience."


Rating 10/10
5/5

"Very helpful when my power supply died. RMA was a quick process and I was sent a replacement promptly."


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iBUYPOWER.COM is a Merchant Member! Learn more

iBUYPOWER.COM is a merchant member
iBUYPOWER.COM participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,848 merchant members.