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Store InformationStore Info
Full Rating Profile

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Contact: comments@ibuypower.com
    • Phone: (888) 462-3899
    • Customer Support: (888) 462-3899
    • Business Hours: 7:30am~6:00pm PST Mon-Fri10am~3pm PST Sat.
    • Fax: (626) 269-5201

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security


    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.40/10 8.40/10
    Chance of future purchase: Rating 9.47/10 9.47/10
    Shipping & packaging: Rating 9.05/10 9.05/10
    Customer service: Rating 9.64/10 9.64/10
    Return/Replacement policy: Rating 9.49/10 9.49/10

3,713 Customer Reviews

Rating 10/10

"I called up because I couldn't find my Windows serial number and BradleyF provided quick and professional feedback. I was extremely pleased with the level of service I received and think that all companies need to be like this."

Rating 10/10

"The laptop I ordered is amazing. Runs everything I need it to without a problem. iBuypower is a great website and associates like Richard Lee help make it that way."

Rating 10/10

"ATTN: Lee
This desktop is everything I wanted, the desktop was great and the manuals for all the built in parts were included. Wonderful services, will buy and would buy from again

Rating 10/10

"Wonderful buying experience, great help through that process. I received a defective keyboard, called customer service and Mike was a great help, very professional, and shipped out a new keyboard right away. I have purchased 2 computers from ibuypower, will purchase more in the future and highly recommend them to people I know. Great product, know exactly what you are getting, high quality build, fast turn around, great experience and great machines!"

Rating 10/10

"Mike helped me out a lot. Thank you!"

Rating 10/10

"These guys make a good system that is packaged well and works great. Robert was a dream to work with and answered all my questions lighting fast thanks "

Rating 8/10

"spoke with a tech guy called Michael he was very helpful."

Rating 10/10

"Thank you Mike for such great and fast help."

Rating 10/10

"Service was fast when I needed them and very professional. Had a broken product come in and they replaced it with no hesitation."

Rating 10/10

"Very satisfied with the computer purchase! Minor issue during shipping where the solid state harddrive became unseated but it was easily fixable and not really the fault of iBUYPOWER. I had a great interaction with a customer service rep (Robert Chen) who helped me keep track of the computer's status as it was being shipped."

Rating 10/10

"Attention Richard Lee, just wanted to let you know that the previous 2 computers purchased have met our expectations. The second one had to be sent in once but was satisfactorily fixed. "

Rating 10/10

"Bought this for my brother, trust these guys.

Rating 10/10

My PC has lasted 7 years with no problems. Just purchased a new One

Rating 10/10

"I have now ordered 9 computer systems from iBuyPower for home and my office. I've only encountered a few technical issues which were solved over the phone with very personal and friendly customer service. I had one order that was delayed through a system error, but again; customer service took care of it ASAP.
The last order of 4 systems exceeded my credit limit and Mike notified me right away so that I could contact my bank and get the amount to clear (which it did). Due to the large size of the order he will also try to speed things along. Once again; my customer and technical service expectations have been exceeded. I see no reason to go anywhere else to buy a new computer system. You will not find better prices, better components, or anywhere close to this level of service anywhere else.

Rating 10/10

"I had a problem with my order that was very quickly and thoroughly taken care of, thanks to two iBUYPOWER associates in the online chat interface. Lee and Robert. Both excellent employees. Amazing customer service from this company."

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iBUYPOWER.COM is a Merchant Member! Learn more

iBUYPOWER.COM is a merchant member
iBUYPOWER.COM participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,697 merchant members.