Please please please do me and yourself a huge favor and never ever support these people.
I have ordered a $700 drone from them along with all the accessories etc which ended up costing me $900.
The drone was to be delivered 3 - 5 business days later.
25 business days later and 20 emails later I still had not received the drone.
They keep on sending back generic emails like "dont worry can you kindly just wait for it". They told me they do not know the name of the company in my country that needs to deliver the item so there is nothing they can do...
A month later I get a call from a local courier to check up if I received my drone.
It was lost in the mail. Took me almost TWO MONTHS to find this out.
Yet, even after telling Tomtop this they still keep sending generic emails like "The package will be delivered soon, please kindly just wait for it".
Even after they admitted to losing the drone they still send these BS emails!
I finally managed to get them to "process a refund" a month later, but they ended up just lying to me!
I have now waited two months for my refund and I still have not received anything.
They keep saying "we have processed your refund and you should have it in 7 days". They tell me this every week. But they just lie to you...
They have stolen $700 from me.
I am taking steps to sue them for damages. If anyone who reads this can help me sue them then please let me know!
I will now write a review like this on every pages of every review website every day of the week until I get my money back!